Hotel

JW Marriott Desert Springs Resort & Spa

Palm Desert 4.5

Overview

Transform in the tropical surroundings, the pools are perfect for family fun and relaxation. This resort is a great couples getaway too.

Resort Fees: 38 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

11 a.m.

Rooms

884

Rooms

Guest Room
  • 1 king bed, or 2 queen beds
  • Limited Views
  • No more than 4 guests in the room
Guest Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Room service ($)
  • Safe
  • TV
  • CD Player
  • In Room Movies ($)
Additional details

King bedded rooms allow a maxiumum occupancy of 3

Spring Building Outer Wing Guest Room
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • No more than 4 guests in the room
Spring Building Outer Wing Guest Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Room service ($)
  • Safe
  • TV
  • CD Player
  • In Room Movies ($)
Additional details

King bedded rooms allow a max occupancy of 2

Amenities


Location

Address
74855 Country Club Drive, Palm Desert, California, 92260, United States of America
20 km from PSP airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 1 out of 5

Last time for us.

John R on Jul 13, 2024

This is the second year we stayed at JW Marriott because of the 'Desert Classics' dance competition. I reserved a room with a resort view four and a half months ahead. Upon arrival, I was told they do not have any resort view rooms available; in fact, I am lucky I can get a room. The front desk guy (a skinny guy with a light mustache) actually said that it depends on what I consider a view - mind-blowing. Got to the room and the AC was set at 63 F, but the temperature inside was 77F. Talked again to the front desk, whose only solution was to send a technician - after midnight. I asked again for another room but I was told they do not have one. This is the absolute last time here.

TripAdvisor users rated this property 1 out of 5

Hot rooms

Jacquelyn T on Jul 13, 2024

DONT STAY HERE!!! Horrible stay! Our 1st room was so hot so they moved us to another room and that room was even hotter!! We called and complained and all they did was send up an electrician to look at the a/c and he changed the air filter then said he would bring up 2 fans. Wow $450+ a night and this is how you treat your guests!?. Woke up so hot and sweaty I would NEVER come back here! An employee told me that the hotel renovated the rooms but never changed out the a/c units. So sad all the money they make and they couldnt buy new a/c units! This is the desert in the summer!! The staff know about the bad a/c units but don’t seem to care and act like it’s something new. Complained again in the morning and all they could do was refund half of what we paid. Don’t recommend this place at all. The boats are cool though lol

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