TripAdvisor Traveler Rating

We had a tennis camp this past weekend at La Quinta and it was excellent! The staff were so attentive and so helpful. They went above and beyond to show us a really awesome time on and off the court! Looking forward to coming back next year, will definitely be giving Kevin a call again!

Horrible service for the price you pay for this hotel. While the grounds are beautiful and the restaurant servers very attentive, the front desk service is appalling. I really don’t think there is a standard process they follow there. 3 different people at front desk messed up our reservation THREE times and had no accountability when I explained what went wrong. The worst was the night front desk manager. She was so rude and condescending when I explained my poor experience of our reservation not linking to my Hilton account. For a supposed 5 star hotel I’m surprised and disappointed that she has remained on staff especially if you look at other reviews on here there have been numerous complaints about her. The rooms are outdated and there are ants in our bathroom. Not worth the money staying here. Will give a shout out though to the front desk manager, Phil, who was the only incredible front desk person we spoke to. He was so helpful, kind and personable. Definitely the only positive experience at the hotel. Spend the extra drive and a bit more money and stay at the Parker

Beautiful and spacious resort--had a great dinner the first night at Adobe Grill. Great Mole Enchilada, Charlie served us flawlessly. Trail walks close by in La Quinta, Golf course next door (Dunes) is a great PGA course. Nice workout in fitness center, nice swim and hot tub. Dinner at Morgan's second night was delightful, Butternut Squash Linguini and Jidori Chicken were great. Magdalena was an expert server and brought us a chocolate treat for our anniversary--everything was wonderful!

We moved to Palm Springs this summer from LA, it was hard to find a tennis pro that was still in town in the off season, thank goodness I found Ernie at La Quinta! I spent every week on the courts taking a lesson or clinic from Ernie this summer and LOVED every second of my time with him! I met amazing people/guests, improved on my strokes and had a blast learning and growing in one of the most beautiful settings to play tennis in. I always left the court with a smile on my face, exhausted and a greater love for the game of tennis. Ernie, thank you for your patience, commitment, energy and catering to the way that I grasp new concepts, you rock!

I really wanted to be able to say nice things about this resort. The grounds are beautiful, my casita was well decorated, large and comfortable (although I would have wished for better light insulation than the shutters provided) the AC kept up with the high temperatures, and the staff was friendly. That said, I would not recommend anyone stay there until their construction is completely and absolutely finished. I was there three nights and was only able to sleep in on one of them. Check-in was smooth and my dinner at Abode Grill was amazing. (Shout out to the staff!) It was July so very hot but the pools were refreshing and I walked around the grounds before going to bed. I was awoken early the next morning by two men WALKING ON THE ROOF OF MY CASITA (one story) and scraping it with tools. Since I was now awake and the noise was quite loud, I went to talk to the front desk who apologized, claimed that there must have been a miscommunication with the contractors, and told me that they would have them stop. Ok - these things happen. So I picked up some excellent iced coffee and returned to my casita - only to find that the scraping was still ongoing. It was soon replaced with leaf blowers on the roof blowing whatever debris they had been scraping to the ground and essentially trapping me in my room unless I wanted a dirt shower. My test message to the front desk got me the promise of a $75 credit and late check-out and I was prepared to let it go. If that had been the end of it, I would not be writing this review. (Again, these things happen.) The next morning passed without disturbance. And then Sunday morning rolled around and I was once again awoken by very loud power tools (perhaps a tile cutter?) being used on the casita directly across from mine at 6:15 a.m. I can only deduce that the heat made it advisable to work very early but with all of that unit's doors and windows open it was as if they were just outside my window. There was absolutely no sleeping through that so I once again texted the front desk who (to their credit) made it stop. But again - the damage was done. And then to top it all off, I was automatically checked out at 11:00 so my offered late check-out was not honored. Fortunately I did not leave my room and get locked out when the outside temperatures were 120 degrees. So - this is a nice place. And I would love to go back when their ongoing construction project is DONE. But until then I would recommend staying far, far away.