Overview
Located in the heart of the Coachella Valley, the Homewood Suites by Hilton Cathedral City is surrounded by golf, shopping and dining. This property offers distinguished amenities and services to compliment all your traveling needs and is a top choice for extended-stay guests. Retreat to your suite offering fully equipped kitchens with full sized refrigerator, microwave, stovetop and dishwasher. Step outside to the picturesque Palm Springs oasis featuring our resort style pool and fire pit. As the sun sets over the mountains, relax at our complimentary Evening Social which is available Monday through Wednesday.
- Complimentary hot breakfast buffet daily
- Complimentary Evening Social Wednesday nights
Check in
4 p.m.
Check out
11 a.m.
Rooms
197
Inclusions
Rooms
Amenities
Location
Reviews
BED BUGS, POT, AND CIGARETTE SMOKING
Michael K on Sep 19, 2024
I stayed here as Michael Kaiser on September 17, 2024, through September 19, 2024. Look at the pictures now the evening after I have left. Bed bugs. Furthermore, the first night the pot smoke seeping into my room and out in the hallway was so thick I hardly could breath. I called the front desk and, admittedly, they did come right up and I did not smell THAT pot smoke again. However, almost the entire two days every time I went back down the back stairwell near my room I would smell it around the 3rd floor--I was on the 4th. Additionally, every night cigarette fumes came through my bedroom wall. In cases involving this hotel that bring about distaste, in addition to pursuing any legal remedies you feel or are advised may be appropriate, everyone should file a complaint with the Attorneys General in California, Virginia as Hilton is based in Tysons Corner, Virginia, or even your home state if you are not a California resident and wish to go that route, against separately both Hilton and this franchisee hotel. Eventually also generally because of more than just complaints to the attorneys general but at the minimum in part aided by such the hotel either will be shut down and/or Hilton will be held accountable, all the while coming under pressure both to remove the hotel from its online booking apparatus and also to sever ties with this franchisee. In fact, any time something goes wrong at a franchisee hotel, which basically includes all Hilton hotels, you should file with an attorney general at least against the parent company--Hilton--because, for example, in the case of Hilton its "customer service" effectively functions as interference for Hilton while attempting to push everything back onto the franchisee, regardless of whether you booked through Hilton and Hilton also obviously directed you to the franchisee. You may receive some token from Hilton willingly but that is about it. Anything that matters and that the franchisee does not agree to remedy will not be rectified substantively by dealing only with Hilton "customer service." More pressure must be applied.
Oasis in the Desert
J590NWmichaelc (Palm Springs, United States) on Aug 28, 2024
Last minute booking, late arrival, tired. Karisma at the front desk was most pleasant, and checked me in quickly and professionally. I have stayed here several times and the accommodations and service are always top notch. The rooms are spacious and quiet. The views are amazing, and the pool is beautiful.
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