Hotel

JW Marriott Phoenix Desert Ridge Resort & Spa

Phoenix 4.5

Overview

Set on 316 spectacular acres in the Sonoran Desert in north Scottsdale – adorned with five sparkling swimming pools, two championship golf courses, spectacular spa and exquisite dining.  Gracefully designed rooms with private patios and balconies, deluxe bedding and beautiful views.

Resort Fees: 45 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

11 a.m.

Rooms

869

Rooms

Guest room
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
  • Minimum 1 adult, maximum 4 adults
Guest room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Safe
  • TV
  • Private balcony or patio
Additional details

King bedded rooms allow a maximum occupancy of 3.

1 Bedroom Executive Suite
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
  • Minimum 1 adult, maximum 4 adults
1 Bedroom Executive Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Safe
  • TV
  • Private balcony or patio

Amenities


Location

Address
5350 East Marriott Drive, Phoenix, Arizona, 85054, United States of America
34 km from PHX airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.4
  • Rooms 4.4
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Blood trail in hallway, terrible management

Rebecca O on Mar 18, 2025

I recently visited here with my young son. We opened our door the morning after we arrived to find a very large amount of fresh blood directly outside our room and a trail about 50 meters down the hallway.... A potentially life changing amount of blood. A true crime documentary amount of blood. Enough blood that you could smell it. Shocked, I asked two employees if it was blood, and they lied and told me it was sauce. We went to the front desk where a manager confirmed that it was blood and gave us a new room, that a guest had “fallen”. We went straight to breakfast and upon returning to the hallway, found that no one was there to advise people that it was blood and to stay out. There were young children walking through this UNMITIGATED BIOHAZARD. We packed up our things, called the bellman to help with our things and went to our new room, hopping over the blood trail to avoid housekeeping carts rolling through the blood. Disgusted, I stopped to ask why they hadn’t shut the hallway down, there were guests walking through still wet blood. Harsh, a manager, informed me (direct quote) “I just got here and this isn’t how I want to start my day.” Sorry, sir, I just got here and didn’t want my child to have to jump over blood. At least you’re getting paid to be here. He was incredibly rude and proceeded to argue with me and lie about the situation, saying that the hallway had been shut down. Boldface lie. We changed our flight and left the next morning. This was place is disgusting and terribly managed.

TripAdvisor users rated this property 5 out of 5

Great conference hotel

Navigate50118455724 (Dublin, Ireland) on Mar 07, 2025

Excellent conference hotel that accommodated over 2000 for annual event. Hotel was large roomy and plenty of space for networking meetings. Room was excellent, large and very clean. Two double beds and a... lovely view of the pool and nearby dessert hills. Gardens are beautiful to admire from the balcony. Bathroom was large with both a bath a separate shower. Breakfast in Mia Carmen restaurant was ok. Food options are limited with short menu. Choice of small continental breakfast or hot buffet. Food quality was excellent. Outdoor seating was a bit dirty from the birds but otherwise ok. Would love to visit with my family for a holiday but fear it will be too hot in the summer. When I stayed it was winter and the weather was glorious. Although for the one time I sat outside to eat it rained for the first time in months! Thanks to the check in staff for providing me with such a nice room with a view. Photos attached.

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