TripAdvisor Traveler Rating

Worst resort I have ever been to. Rooms were disgusting with broken furniture, wires coming out of the wall, cockroaches, and water from upper unit shower was coming down the wall into my shower. Staff were little help. They moved me to another room that had cockroaches. Got my daily exercise walking to the lobby for assistance, because the door lock kept working, even after they replaced the whole unit. Food was bland. Drinks were great. Entertainment was great. Employees were not friendly at all. The best part of this trip was the excursions with Ramons, off the resort and then going home.

Michel , Thank you for your entertainment, excellent communication and attention. I had a great time at the beach activities. I hope to return soon.??????????????????????????????????????????????????????????????????????????????????

Was a wonderful trip! Staff was amazing, rooms were kept very clean and organized! entertainment was great, something different every night! Food was also great and a different theme every night! overall an amazing experience! 10/10 would go again!

The entertainment was very interactive and keps us busy, daily and nightly. The buffet was always full with a fantasic variety of foods. Staff was always smiling and very happy to help. If you visit this resort be sure to say hi to Alfredo! He makes the visit to this resort 100% worh it!

We absolutely loved this resort! The staff was remarkable, Especially Warlin and all the entertainment staff. Everyone was so friendly and helpful. Yes, the resort itself is dated but the cleaning staff was great. Food was delicious and we never went without. Overall we would come again.