Active Advisories
Please note The Canto Del Sol Plaza Vallarta will be painting the façade of the main pool area located in the CANTO TOWER until further notice.
Please note that the noise made during these improvements is not going to be constant and will be heard between 9:00 am - 6pm.
In an effort to prevent any inconvenience to guests the hotel will be assigning rooms away for the area being painted at the time. Daily activities will not be affected.
Overview
Set amidst the natural beauty of Banderas Bay, a short distance from vibrant downtown Puerto Vallarta, Canto del Sol Puerto Vallarta All-Inclusive welcomes you with comfortable accommodations, many dining options, and a wide range of wonderful activities.
As of January 2020, the sister hotels Canto del Sol and Villas Vallarta are combined under the name Canto del Sol Puerto Vallarta with a Beach section (currently Canto del Sol) and a Mountain section (formerly Villas Vallarta). Guests in either section have full access to the amenities and facilities of both sections. Please note accessible rooms are only available in the Canto tower and that Villa Tower rooms are not recommended for guests with mobility issues.
Check in
3 p.m.
Check out
11 a.m.
Rooms
436
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool or garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool or garden view
- Canto building
- Beach section
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Canto building
- Beach section
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Canto building
- Beach section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Kitchenette
- Mini-bar
- Juliette Balcony (based on availability)
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Luxury section
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Kitchenette
- Mini-bar
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Luxury section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Kitchenette
- Mini-bar
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, 2 double beds, and 1 sofa bed
- No more than 6 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed
- Luxury section
- Minimum 1 adult, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Bathroom with shower only
- Kitchenette
- Mini-bar
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Villas Vallarta building
- Mountain section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
Rooms in the Villa Tower are in a separate building, formerly known as Villas Vallarta. This requires crossing a street to access the beach front area of Canto Del Sol.
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Villas Vallarta building
- Mountain section
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Bathroom with shower only
- Kitchenette
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
Rooms in the Villa Tower are in a separate building, formerly known as Villas Vallarta. This requires crossing a street to access the beach front area of Canto Del Sol.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Villas Vallarta building
- Mountain section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Kitchenette
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
Rooms in the Villa Tower are in a separate building, formerly known as Villas Vallarta. This requires crossing a street to access the beach front area of Canto Del Sol.
- 1 king bed, 2 double beds, and 1 sofa bed
- No more than 6 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed
- Villas Vallarta building
- Mountain section
- Minimum 1 adult, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Bathroom with shower only
- Kitchenette
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
Rooms in the Villa Tower are in a separate building, formerly known as Villas Vallarta. This requires crossing a street to access the beach front area of Canto Del Sol.
Amenities
Lobby
Pool - Canto
Pool - Luxury
Pool - Villas
El Pescador
Akita
Il Cantico
Los Peces
Cervicheria
Mi Morenita
Papagayo
Lobby bar
Kids Club Activity Room
Fitness Center
Spa
Wedding
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Not the best
Sightseer58826014867 on Jun 18, 2024
Tbh this place is not what I expected. Rooms were ugly, bathrooms are facing hallway so everyone walking down the hall hears your business. Shower sucks. Rooms have a musty smell. Buffet Food was average. The oriental food was really good. When we first walked in, front desk was not friendly. No one gave us a tour like other hotels I’ve been to. What made up for this sucky hotel is the entertainment staff. They were great, funny, I love their shows.
Sunwing Nightmare
Elizabeth L (Kitchener, Ontario, Canada) on Jun 18, 2024
Sunwing Nightmare We booked through Sunwing who advertised Canto Del Sol as a 4 star all inclusive resort. When we arrived we were given a room in a different hotel across the street – the Villas Vallarta – check the Trip Advisor page (also listed as “canto del sol” but in lower case letters) for that hotel and you’ll see it’s ranked 13 of 14 all inclusive resorts in Puerto Vallarta. A quick google search will also show you that this property is a 2 star hotel. I’m not sure who would knowingly book a 2 star hotel in Mexico but it was not a good experience. Our room was filthy with stained and ripped bedding. Our pool or garden view was actually a roof top view of rusted A/C units and trash. Our deadbolt lock didn’t work and our key card reader was taped onto the door. The safe didn’t lock (maintenance did come and fix this). The bathroom had black mold. We immediately called Sunwing to ask to be moved and were told we would have to wait for their hotel representative to arrive the next morning. The next morning we spoke to the on site representative, Jesus, who talked to the manager Leticia who was very kind and showed us some other rooms but all seemed even worse than our original room. Many had a moldy, musty smell like laundry left in a washing machine for a week. All had stained bedding and one bed had a HUMAN FINGERNAIL (complete with pink nail polish) under the blanket when we pulled it back to check for bugs. We were horrified and asked to be transferred to another property. The hotel did agree to refund us. Jesus started a case for us and we were told someone would contact us. Needless to say I had to call Sunwing over 10 times, send multiple emails and contact them through social media. I was given a different answer each time and on the 3rd day they finally told me I could select 3 Sunwing hotels we were willing to be moved to which we did. The Sunwing Cares representative, Ana Martinez, told us only one was available and we agreed to move and even pay $500 additional to try to salvage our vacation. She then wrote back saying that hotel actually wasn’t available so I sent her 2 more hotels… unsurprisingly she wrote back they were not available (all 5 hotels had open rooms online and this was off season so this was not truthful). I asked Ana to let me know which hotels were available and she did not. I incurred over $100 in roaming charges trying to get ahold of someone who could help, only to be told in the end by their Instagram reps to file a claim for compensation when I got home. I did this and over a month later have had no contact from Sunwing – despite following up with them 3 times. The hotel is over 40 years old and in very poor condition. Rooms in the Villas Vallarta had towels soaked in water from leaking plumbing sitting and stinking up the hallways for days. Walking around the hotel we came across an open 3rd story elevator shaft which we notified the front desk of. The next day it was still wide open (someone could have fallen in and been injured or killed). The hotel is across the street from a seedy strip club and the lobby of the Villas Vallarta was abandoned with broken glass in the windows. Food at the buffet was mediocre at best with a very small selection. The a la carte restaurants were excellent. The staff at the hotel are really the only thing holding this place together. Do not book this hotel if you are expecting a 4 star.
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