TripAdvisor Traveler Rating

I had a fantastic stay at Casa Velas, an adults-only boutique resort tucked into the upscale Marina Vallarta neighborhood. This all-inclusive property stands out for its genuine hospitality, lush tropical ...grounds, and peaceful ambiance — perfect for couples or solo travelers seeking a quiet retreat. The resort isn’t beachfront, but a 5-minute shuttle takes you to their private Tau Beach Club, which has a small pool and cabanas (though the ocean wasn’t swimmable during my visit). Rooms are spacious (mine was a Master Suite), with classic hacienda charm, though a bit dated — limited outlets/USBs being the only drawback. Housekeeping was excellent, with thoughtful touches like chocolates at turndown on Easter. Dining is limited to one main restaurant (Emiliano) and poolside/beach club options. The food is good, but the menu didn’t change much over five nights. Room service was beautifully presented and prompt. The real highlight was the service — warm, attentive, and personal. Staff remembered my name and room from day two, and every interaction felt sincere. If you’re looking for a romantic, relaxing, and service-driven experience, Casa Velas is a gem. I’d return in a heartbeat.

This was our second visit to Casa Velas?? We were welcomed back from the staff with open arms, what a nice welcome. It seemed the staff were being trained or working in other departments, if it’s not broke...n leave it alone, really missed Ulises at the pool area. I hate to miss any names as so many people treated us so great! We were met at the reception by Sophia on our arrival, big hug (thank you) Freddy remembered my drink??, all the staff are wonderful. We will be back! Gracias to the Casa Velas crew.

Best resort ever!! May 2025 This is my third visit to Casa Velas and I am always impressed with absolutely everything! It’s like fantasy Island. Everything that is included with your stay could not be comp...ared, like the Tau Beach Club. The staff is amazing, the rooms are cozy, the resort is beautiful and perfectly located. I will make this an annual trip for the rest of my life. Special people are Avalos waiter Emiliano’s restaurant, Denis and Sophia front desk/manager, Armando so accommodating in every way (love him), Azael... I really hate to leave anybody out. I feel like I’m at the Academy Awards. They are all just wonderful people. I would give this 10 stars if I could.

Hosting our wedding at Casa Velas was truly a once-in-a-lifetime experience. We bought out the entire hotel for our wedding week, and from the moment we arrived, every single guest was treated like royalty.... The level of service, warmth, and attention to detail we received from the Casa Velas team was nothing short of exceptional. Andrea and Elisa were the driving forces behind making all of our events happen flawlessly—from the rehearsal dinner at Tau Beach Club’s private room to the welcome party around the main pool, and from the ceremony in the botanical garden to the and the stunning cocktail hour and beachside reception in front of Tau. They were incredibly organized, kind, and always one step ahead, ensuring everything ran smoothly while keeping the energy calm and joyful. On the accommodations side, Miguel and Sofia were absolute rockstars. With 100+ guests staying on-site, they managed every room with precision and grace. From personalized check-ins to room requests and countless moving pieces, they made every guest feel important and cared for. Armando and Edie provided seamless transportation for our guests throughout their entire stay. No matter the time, they were consistently prompt and responsive the moment we reached out for assistance. The property itself is stunning—beautiful flowers, serene pools, and a beach club with breathtaking sunset views. The food and drinks were amazing with top quality liquors poured, the staff was consistently attentive and warm, and the entire hotel felt like a private oasis just for us. There were many wait staff that helped us throughout our entire stay some including, Jesus (Casa Velas), Fredy (Bar) and Enrique (Tau) and many many more. We couldn’t have asked for a more perfect setting. Our guests have told us again and again that this was the best wedding they’ve ever attended, and so much of that is thanks to Casa Velas and their incredible team. If you’re considering a destination wedding in Puerto Vallarta—this is the place. Truly unforgettable.

From the rooms to the gardens and pool, everything was beyond expectations. The staff were lovely and accommodating. Everyone went out of their way to make our stay more enjoyable. I was pleasantly surpri...sed by the delicious food as well. I selected this resort because it is adults only and on the smaller side- I was trying to avoid college spring breakers. It was perfect- relaxing and peaceful. When we wanted more excitement, e we could go into the city or to the sister property. I will definitely return to Casa Velas!