Casa Velas Puerto Vallarta reviews
2303 TripAdvisor reviews
Not our first visit, and definitely not our last!
N2428RTmichellef on Dec 27, 2024
This was not our first visit to Casa Velas, and it won't be our last! Casa Velas is located in the quieter area of Marina Vallarta (close to Puerto Vallarta). It is SO convenient as it is only about a 5 minute taxi ride from the airport. The resort is small, easy to navigate, and adults only, so it is on the quiet side. If you are truly looking for some "noise", you can visit the sister property of Velas Vallarta, either a 10 minute walk or quick shuttle ride away. The Tau Beach Club is where spend the majority of our time. And I couldn't leave a review without mentioning the staff! Everyone is wonderful, but I would especially like to call out Beny at the Beach Club (Beny always has a smile on his face!) and Armando, who took wonderful care of us and made sure we got where we needed to be. Already looking forward to our next visit!
Super intimate and clean. Friendly and helpful staff. Juan, Ramon and Ulises were great. Room service Was great. The
Exploration648815 on Dec 14, 2024
Small boutique style was great. I love adult only. The pool service and rooms were great. Spa service was excellent Veronica was amazing. Juan, Ulises and Ramon were very friendly and always showed a sense of urgency. 2nd time visiting. I will consider coming back again for a weekend get away
Anniversary
jasmineb35 on Dec 14, 2024
I don't even know where to start! The staff alone are great, Bar staff: Ulises, Juan, Ramon. They were outstanding, always made sure we had a drink in our hand! The food was great! The waiters at the restaurant you have Fatima, Rashid and others were wonderful. Making sure the stay was great. This is our second time staying we came back because of the wonderful staff, calmness, relaxing environment. We are planning on coming back!
Casa Velas
Brenda L on Dec 13, 2024
The staff and resort are worthy of a 10 star review. Juan, Ulises and Ramon at the pool side bar were very professional and provided excellent service. Ricardo and the other staff working at reception were very welcoming and Ricardo, in particular, went above and beyond. Staff in Emiliano's and at the Tau Beach club (Avalos, Fatima, Gerardo, Rosie, Benny) were very attentive and accommodating to our food requests. Fredie provided excellent service in the lounge. Raina did a great job with keeping our room clean. I forgot some of the other names, apologies. Everyone working at the resort clearly takes pride in their work and we were well taken care of. Thank you to all for making our vacation so special.
Spoiled by great Service, Food and Drinks
Andrea N on Dec 12, 2024
Well we can't say enough about Casa Velas. The exceptional team of Ulises, Juan, and Ramon looked after us very well poolside. The mixed drinks were all spot on along with he poolside meals and the service second to none. The restaurant crew of Avalos, Jesus, Fatima, Rashid and Daniel were so very pleasant and their food suggestions were all very good. Let's not forget Freddie who makes a mean Vodka Martini with a lemon twist along with whatever else you ask him to make. The Spa is a must and oh so very relaxing. The people at the front desk Sarahi and Denis were also great and so very helpful. I almost forgot the Toa beach club which was also wonderful. If it was Casa Velas job to make us feel spoiled they succeeded. We will be back for sure!!