Overview
The all-inclusive resort is located in Playa Mita on a beautiful beach facing the Pacific Ocean and is just 45 minutes from Puerto Vallarta.
Check in
3 p.m.
Check out
12 p.m.
Rooms
451
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- Nightly entertainment
- 24 hour room service
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, and 2 double beds
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Coffee maker
- Smoke-free
- Connecting rooms
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Patio
- Seating area
- Bathroom with shower only
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Golf course
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Golf course
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Sunset
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Sunset
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Located on Ground floor
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
Amenities
Golf
Golf
Aerial View
Front Desk
Lobby
Pool Aerial
Kids Pool
Pool
Pool
Sea Soul Lounge Bar
El Cuate Pancho
La Bahía
Tsuba
Spa Pool
Beach
Location
Reviews
TripAdvisor Traveler Rating
Unsafe and outdated
Vanessa-Erik (Seattle, Washington) on Nov 06, 2024
This has been the worst vacation experience and it only lasted 3 hours before we all checked out. My family and friends arrived and immediately our bags were lined up outside without tags or anything. It seemed odd but we made our way to check in. The lobby has no AC since it has an open air concept which would have been fine if at the very least we could have been offered water but there was none in sight. After getting our room key, we had to find our way with unclear signage and without assistance. Upon arriving to our room, we found it to have damp bedding, wet floors and extremely humid. The AC was set to not go below 23 degrees Celsius. The room was not what was pictured online; it was very outdated, small, and lacked storage and basic things like bottled water. Since we were all tired and hungry, we decided to head to the buffet where there was NO AC. Staff and customers alike were dripping sweat. Not only was it uncomfortable, but the food looked disgusting with flies everywhere. And to top it off, there was no cold water in sight. Back in our rooms, we had two children slip and fall due to the wet floors as well as my father-in-law who is 70. We tried numerous times to contact the front desk and medical services and no one answered any of the lines we tried. We had had enough and complained to the manager who lacked compassion and was full of excuses. We immediately checked out as it was UNSAFE to stay here.
Pure enjoyment
larsueb (boston, ma) on Nov 06, 2024
Husband and I have been guest here for many years We always enjoy our visits. Food is great at the hands of chef Chris Napoles. Last night had his special shrimps, yum Management and their staff are always welcoming and willing to solve any issue you might have, just in case????. Look up Marco Polo for great dance lessons and just enjoy his friendship. The grounds and views are marvelous. Give this property a visit, I know you will love it like us.
Vacation Offers
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Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Puerto Vallarta, Cancun, Riviera Maya, Cozumel, Punta Cana
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