TripAdvisor Traveler Rating

the new rooms were great but the foul odor in the buffet dinning room was of i think stagnant water after 3 days could not handle it anymore made us feel ill just entering the room would not recommend this... resort the staff was very polite and beach was fantastic

Mosquitos infested filthy rooms. It appears as if the room sits empty for long periods. Stains on bed sheets. Rusty shower knob falling off handle. I wouldn’t recommend sleeping here to my worst enemy. T...he kids area is cool. The food is mediocre. The alcohol is watered down. Don’t come here if you have food allergies. The dining hall is a serious case of cross contamination.

It was a unique experience. Once you arrive, they make you feel welcome and take great care of you. They give you all the information you need. They are very friendly. I recommend it if you go with your fa...mily because it's a very safe place. I went alone and was scared at first, but as I said, when I arrived at Bahia Principe, they made me feel safe. I EANT YO GO BACK??

I loved this hotel, I stayed in one of the renovated rooms, it was new very clean. There were renovations going on and you could hear the noise of them during the day, but I was made aware of this before i... travelled so it was a none issue, I just moved to a different pool. Pros- Activities for all ages Great selection of food Great entertainment Clean Great service Cons- Although there are signs saying you can’t reserve sunbeds, staff don’t do anything about it Loud depending on where your staying So busy - the hotel was very full when I went I will trying all the other Bahia properties

This place should be ashamed of the service they provide to customers who spend their HARD EARN money to come to this resort for a vacation. Everyone one at the front desk needs to GO BACK to customer ser...vice training and learn how to treat a customer. Rude crude and insensitive to guests from our check clerk VICTOR oh yes I will remember this gentlemen name forever. Our trip was planned well in advance and for this resort not to be prepared for our group was very unprofessional of this organization. If I was the owners of this establishment I would send everyone at the front desk back for guest services training ASAP. The money that they are spending to renovating this establishment is a waste of time by the time its done no one will visit this location. Rooms were old and dirty who places white caulk over black mold or water sealant, were do you stay where the bathtub jets and falling into the tub. Who can't read DO NOT DISTRUB and still comes into your room and STILL DOES NOT CLEAN the room.