TripAdvisor Traveler Rating

Servers Maytte and Edgar were especially helpful. The all inclusive service was immaculate. Great drinks and food in the restaurants and bars. Additionally, the rooms were nice and well taken care of. I wo...uld rate this place a 10/10, definitely. I would recommend anyone traveling to Punta Cana to come here.

Maytte and Edgar were super nice with us during dinner. Always making sure we were satisfied and if we needed anything also. I would for sure come back :) Drinks were also really good and a lot of dinner v...ariety. Super recommend. The environment was relaxing.

Service was very good. Very attentive. Maytte, Edgar , supervisor Juan R , Misael and leonardo, Rodolfo was very good and police whilst at the buffet restaurant. The room was very nice and clean. We als...o had a phone call a few hours after check in from reception to check if everything was ok with our room.

We spent a full week at Princess Family Club Bavaro and added the Platinum upgrade for some added perks. While many aspects of the resort impressed us, there were some frustrations worth noting—especially ...regarding how the Platinum experience is structured. Pros: Outstanding Staff: Every staff member we encountered was friendly, attentive, and dedicated to providing excellent service. Quality Food and Drinks: The food was consistently good, both at the buffet and the à la carte restaurants. The drink options were plentiful and well-prepared. Clean Pools and Gorgeous Beach: The pools were clean and family-friendly, and the beach area was beautiful, with plenty of loungers and shade. Cleanliness: The entire resort was spotless. Our room was cleaned daily, and common areas were very well-maintained. Buffet Variety: There were lots of options available at every meal, including selections that worked well for both adults and kids. Easy Reservation System: Booking restaurant reservations was simple and quick through the resort’s app or concierge. Cons: Large Property and Overcrowded Trolleys: The resort is very spread out. Walking long distances is often necessary, especially when trying to access Platinum amenities. While trolleys are available, they are frequently full, which led to delays and frustration. Platinum Upgrade Has Drawbacks: While the Platinum upgrade offers nice extras like access to a private beach area, premium lounges, and higher-end bars, the execution is not ideal if you're staying in the Family Club section. We paid for Platinum but were housed in the Family Club, which is far from the Platinum facilities. This meant we had to walk long distances or wait for trolleys just to use the benefits we paid for. At the neighboring Tropical Princess, Platinum services are available throughout the resort, making them much more accessible and worthwhile. Limited Evening Entertainment: During our 7-night stay, only two nights featured shows in the main theater. For a family-focused resort, we expected more consistent nightly entertainment. Final Thoughts: Princess Family Club Bavaro has a lot to offer—great service, excellent food, and beautiful surroundings. The Platinum upgrade provides nice perks, but it is not essential and may not be worth the added cost if you are placed in the Family Club section. Guests should be aware of the layout and how access to Platinum services is managed. Overall, we enjoyed our stay, but those looking for seamless access to premium amenities may want to consider nearby alternatives like the Tropical Princess.

I had the pleasure of staying at Princess Bavaro recently. It was my second visit. Both visits I was greeted by “Schneider” at reception. I can’t say enough great things about him. On both occasions he w...as very accommodating and friendly. He’s knowledgeable about the resort and can help you with a variety of things such a driver to the airport. He’s mature and intelligent which is exactly what you need when you arrive tired to a resort. He will help accommodate you in any way he can. I hope I have the pleasure of seeing him on my next visit!