TripAdvisor Traveler Rating

Genuinely couldn’t recommend this hotel enough. It was absolutely incredible and the staff went above and beyond. Everyone is so friendly and it’s such a bloody atmosphere. There are so many options fo...od wise and so much going on. Absolutely loved it!!

my main criteria are the beach quality, food and external area spots to be at. beach was really nice, clean and calm. food at the buffet was good, and at the Italian restaurant as well. Indian restauran...t was terrible and steak house was poor in options. for dessert none of them were good. I couldn't finish one dessert. where are the dulce de leche? chocolate ? both made in the country? good food are not expensive. take the mangoes for example that you have a lot and make ice cream or even the dulce de banana, you can make an ice cream out of it also. why not? i noticed a lot of brazilians also, it would be a good idea try and reproduce some dessert from Brazil, brigadeiro per example , pudim, a carrot cake from north america e etc.. coconut water should be at the beach bar accessible to every body. for break fast and at the cafes you should add more coffee cakes like cinnamon cake, coconut cake , lemon cake, banana or blueberry muffins.

A good hotel should smell like a spa when you walk in and this place does. Cant fault my stay here, I loved it. The rooms are as beautiful as the pictures, clean and the beds are comfortable. You can adjus...t the AC and they provide blankets if you need it. There’s an iron in the room. Your room key is a bracelet which I quite liked. Nice balcony. Its all pretty spaced out so you dont feel smushed up against anyone which is good but the drawback of that is that this resort is huge. It is a 10 min walk from the beach to the main buffet. On my day of just beach n chill, not leaving the hotel, I clocked 17k steps…My room was halfway between the beach and the buffet; worth checking where your room is as that may affect how you enjoy your stay. They do operate a little trolley train system but I didnt use it. The grounds are constantly maintained, theres a little eco walk, peacocks roaming around and turtles in the ponds. The food is amazing and I dont usually like buffet food. The breakfast spread is great and for lunch/dinner they’ll make steak, sushi, pasta or crepes to order. I ate at samsara and wasabi and both were delicious. Theres only one all day cafe for coffee which wasnt conveniently placed for where my room was. The food trucks are fun and yummy. The only drawback is there isnt a huge amount going on near the hotel, some shops but it felt a little dead. Take bug spray for the room! Other patrons are a proper diverse mix of ppl from Latin America, Canada and US. Not many Europeans or Asians. Everyone was very cordial. Hardly, if any screaming kids. Its eye watering how many plastic bottles they must go through (like prob most of the resorts in the area). Staff were all polite and professional. My room was always made up early in the day. The beach is wide and stunning. Plenty of sun loungers. They do an excellent job of cleaning up the sargassum. Its excellent value for money and Id stay again in a heartbeat.

Adalgisa, Joseph, Yudelka, Willy, Misael, Juan R. at the Restaurant Hispaniola were fantastic! They treated us like family when we were there. It seems like they had our table reserved every time we came o...ver for breakfast and lunch. Our glasses were always filled and plates cleared. They even saw my hands full with plates and came to assist. Their English wasn’t the best but they always tried to engage in friendly conversation. The food was tasty and there was enough variety to make my kids and I happy.

Joseph et Adalgisa excellent service! Nice playa and super clean place. Good food especialy the indian and the saute restaurant. Alot of vegetation and bird feel like we are in the jungle. People are very ...sympathic and funny. Amazing restaurant on the beach so you can eat breakfast and lunch on the beach