All inclusive

Hard Rock Hotel & Casino, Punta Cana

Punta Cana 5.0

Overview

The all-inclusive Hard Rock Hotel & Casino, Punta Cana boasts the best casino around, exhilarating night life, tantalizing culinary options and rooms worth tweeting about, all infused with the legendary rock and roll vibe. Kids of all ages will enjoy Rockaway Bay Waterpark  - including 9 slides for children and teenagers, 8 slides for children and 9 high-speed slides for teenagers and adults! 

Check in

3 p.m.

Check out

12 p.m.

Rooms

1882

Rooms

Caribbean Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Caribbean Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Islander Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 king beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Islander Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Caribbean Sand Suite
781 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Tropical View
  • No more than 4 guests in the room
Caribbean Sand Suite
781 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Caribbean Diamond
781 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view, Pool view or Tropical View
  • No more than 4 guests in the room
Caribbean Diamond
781 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 3 guests or two beds maximum 4 guests.

Amenities


Location

Address
Blvd. Turistico del Este, Km 28 #74, Punta Cana, Dominican Republic
28 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.4
  • Value 4.1
TripAdvisor users rated this property 1 out of 5

DONT WASTE YOUR MONEY

Yogi J on Jun 06, 2025

This hotel experience was horrible. We woke up all hours of the night into the morning with workers yelling to eachother through our hallway on the main level. We had tons of mosquitoes in our room. They s...tate that there is an air purifier, there is not. More so a filthy air filter exposed in the air vent on the wall for the AC. The shower had mold and black filth in the grout. Customer service is awful here. The maids were blocking the elevator and would not allow my baby and I onto the elevator before her. A waiter commented on the amount of food I was ordering at the Mexican restaurant, mind you this is all inclusive and the food was nasty. The Italian restaurant ran out of CHEESE for their Gorgonzola pear salad and the Salad de Parm. I ordered room service for our first breakfast and the yogurt parfait which was said to include “fresh berries and granola” had JAM, RAISINS, & CORNFLAKES! The bagel and lox had no lox.. it was unreal how bad the food was. When I tried to contact customer relations, no reply. We attended a wedding and the reception was located on a roof top in 100* temps with NO SHADE. When I asked the wedding planner for shade for half on the tables she refused. Not to mention, when I asked where I could change my baby’s diaper she said “ the public bathroom” and I pointed out there is not changing table and she fires back, “then you can’t change her there”. The lack of respect and commitment to clients at this resort is appalling. I have complained to the property and they offered an upgrade if I chose to stay again, which I told them I will never waste my time and money here again. The kids center cannot be accessed without leaving your child with a worker at the resort. No parents allowed. Absurd! The kids pool was filthy and run down! Headquarters cannot help with the matter because this location along with Mexico is FRANCHISED meaning they aren’t holding up the Hard Rock standards and are operating under the name to get customers. Do no waste your time and money.

TripAdvisor users rated this property 5 out of 5

Top resort amenities

Marilyn M (New York City, New York) on Jun 04, 2025

we had an amazing time at this resort - loved the staff (especially RAMON) top service all around. the restaurants were fantastic, the resort was extremely clean, updated and the grounds were pristine. S...o much to do there as well. Would highly recommend this resort and will be back!

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