All inclusive

Hard Rock Hotel & Casino, Punta Cana

Punta Cana 5.0

Overview

The all-inclusive Hard Rock Hotel & Casino, Punta Cana boasts the best casino around, exhilarating night life, tantalizing culinary options and rooms worth tweeting about, all infused with the legendary rock and roll vibe. Kids of all ages will enjoy Rockaway Bay Waterpark  - including 9 slides for children and teenagers, 8 slides for children and 9 high-speed slides for teenagers and adults! 

Check in

3 p.m.

Check out

12 p.m.

Rooms

1882

Rooms

Caribbean Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Caribbean Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Islander Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 king beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Islander Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Caribbean Sand Suite
781 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Tropical View
  • No more than 4 guests in the room
Caribbean Sand Suite
781 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Caribbean Diamond
781 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view, Pool view or Tropical View
  • No more than 4 guests in the room
Caribbean Diamond
781 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 3 guests or two beds maximum 4 guests.

Amenities


Location

Address
Blvd. Turistico del Este, Km 28 #74, Punta Cana, Dominican Republic
28 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.4
  • Value 4.1
TripAdvisor users rated this property 5 out of 5

Excellent place for everyone!

davidhO6853VC (Phoenix, Maryland) on Mar 22, 2025

So much to say about this place! Anyone contemplating a trip here, it certainly lives up to the pix and hype. It’s built for entertainment daily and so many things to do! But you can also slip away and enj...oy yourself low key if that’s what you seek. It checks all the boxs for whatever you want. We book VIP and our butler, Jose, deserves all the praise. Booking our reservations down to our beach chairs every day. It all starts with a greeting at the door when you arrive. This place has everything for every age, it’s a solid pick!

TripAdvisor users rated this property 2 out of 5

Unfriendly customer service.

Hugh R on Mar 22, 2025

I am typically not the person that leaves anything but positive reviews. I had been hoping to do just that for the Hard Rock Punta Cana. Not happening because of customer service (or lack of) from the vaca...tion planners/golf cart rental company. Apparently they don't have any supervision under the Hard Rock even though they make you think differently. IF you make a mistake of renting a golf cart, just make sure it is thoroughly checked out and working before you pull away. Otherwise they take zero responsibility for all the aggravation you will deal with. Also, good luck finding an area to charge the broken down carts (not all I'm sure) even if it's where the rental staff tell you to park and charge your cart. Then once you have a problem, instead of trying to be somewhat courteous and a little flexible, it then becomes a full blown negotiation which is disappointing to say the least. So sad.. I guess since I've started, I may as well update on a few additional things. The property is massive, and they try to maintain it and do pretty good job. The staff (except mentioned above) are all super friendly, nice and helpful. We loved our room and the beds and linens were super comfortable. The room air conditioners make a lot of noise and often break which doesn't make for a good night's sleep. The food is not very good but I do give them a pass as they are honestly feeding the masses. I believe I saw some advertisement that stated they were listed as a five-star property, let me promise you three stars would be a generous rating. Other than the golf cart fiasco with a complete runaround and lack of customer service it might be worth trying as long as you don't expect an upper end resort.

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