Hard Rock Hotel & Casino, Punta Cana
Punta Cana 5.0
Overview
The all-inclusive Hard Rock Hotel & Casino, Punta Cana boasts the best casino around, exhilarating night life, tantalizing culinary options and rooms worth tweeting about, all infused with the legendary rock and roll vibe. Kids of all ages will enjoy Rockaway Bay Waterpark - including 9 slides for children and teenagers, 8 slides for children and 9 high-speed slides for teenagers and adults!
Check in
3 p.m.
Check out
12 p.m.
Rooms
1882
Inclusions
- Daily activities
- Round-trip airport transfers
- All gratuities
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms

- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Jetted tub
- Smoke-free
- 300-thread count linens
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

- 1 king bed, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Jetted tub
- Living room
- Seating area
- Smoke-free
- Upgraded amenities
- Welcome red wine bottle
- Balconies with tropical views
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Tropical View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Tropical View
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view, Pool view or Tropical View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view, Pool view or Tropical View
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 3 guests or two beds maximum 4 guests.











Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
- Waterpark
Roxity Kids Club
· a mini kitchen for cooking class
· a dollhouse
· a mini theatre
· a mini beauty salon
· a playground zone with slides and mini climbing structures
· a dining room
· a trampoline zone
· indoor basketball court
· restrooms
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Sun bar | Bar, Sports bar | |
Moon Lounge | Bar, Lounge | |
Eclipse Terrace | Bar, Lounge | Open air |
Zen Lounge | Bar, Lounge | |
3 Swim-up Bars | Bar, Swim-up bar | |
4 Poolside Bars | Bar, Pool bar | |
Sun bar | ||
Type | Bar, Sports bar | |
Amenities | ||
Moon Lounge | ||
Type | Bar, Lounge | |
Amenities | ||
Eclipse Terrace | ||
Type | Bar, Lounge | |
Amenities | Open air | |
Zen Lounge | ||
Type | Bar, Lounge | |
Amenities | ||
3 Swim-up Bars | ||
Type | Bar, Swim-up bar | |
Amenities | ||
4 Poolside Bars | ||
Type | Bar, Pool bar | |
Amenities |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Bistro Med | À la carte | Mediterranean | Breakfast, Lunch | Dress code |
Stacked | À la carte | American | ||
Ciao Trattoria | À la carte | Pizzaria | Dinner, Lunch | Dress code |
Market Food Hall | Buffet | International | Breakfast, Dinner, Lunch | |
Los Gallos | À la carte | Mexican | Dinner | Dress code |
Zen | À la carte | Asian, Sushi | Dinner | Dress code |
Ciao | À la carte | Italian | Dinner | Dress code |
Ipanema | À la carte | Brazilian | Dinner | Dress code |
Toro Steakhouse | À la carte | Grill/steak house | Dinner, Lunch | Dress code |
Ice Cone & Deli | Café | American | Snacks | |
Must Sweet & Coffee | Café | Coffee and Pastries | ||
The Split | Snack bar | American, Classic Subs | ||
Fine dining at Montserrat Manor ($) | À la carte | International | Dinner | ($), Dress code, Not included with all-inclusive plan |
Uncorked Experience ($) | À la carte | International | Dinner | ($), Dress code, Not included with all-inclusive plan |
Awaken your Senses ($) | À la carte | Multi-sensory dining | Dinner | ($), Dress code, Not included with all-inclusive plan |
YOUYU ($) | À la carte | Asian | Dinner | ($), Dress code, Not included with all-inclusive plan |
Bistro Med | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mediterranean | |||
Open for | Breakfast, Lunch | |||
Additional Information | Dress code | |||
Stacked | ||||
Type of restaurant | À la carte | |||
Type of cuisine | American | |||
Open for | ||||
Additional Information | ||||
Ciao Trattoria | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Pizzaria | |||
Open for | Dinner, Lunch | |||
Additional Information | Dress code | |||
Market Food Hall | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Los Gallos | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Zen | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian, Sushi | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Ciao | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Ipanema | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Brazilian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Toro Steakhouse | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner, Lunch | |||
Additional Information | Dress code | |||
Ice Cone & Deli | ||||
Type of restaurant | Café | |||
Type of cuisine | American | |||
Open for | Snacks | |||
Additional Information | ||||
Must Sweet & Coffee | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries | |||
Open for | ||||
Additional Information | ||||
The Split | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | American, Classic Subs | |||
Open for | ||||
Additional Information | ||||
Fine dining at Montserrat Manor ($) | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | ($), Dress code, Not included with all-inclusive plan | |||
Uncorked Experience ($) | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | ($), Dress code, Not included with all-inclusive plan | |||
Awaken your Senses ($) | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Multi-sensory dining | |||
Open for | Dinner | |||
Additional Information | ($), Dress code, Not included with all-inclusive plan | |||
YOUYU ($) | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | ($), Dress code, Not included with all-inclusive plan |
- Rooms: 1882
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Whirlpools available ($)
-
All-inclusive: Included
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Meal plan details
Romantic Dinner: Lobster and Premium Champagne for 2 adults. Additional bottles of champagne incur an additional cost.
Wines: Award winning wine selection available at all restaurants. Premium wine list not available from room service menu.
Reservations not required but operate on a first come, first serve basis, dress code in effect. No limit to number of à la carte meals per stay
Pools
- Adults only pools: 1
- Kids pools: 3
- Outdoor pools: 9
- Lazy river: Included
- Water slides: Included
- Waterpark: Included
Golf
- Golf: on site ($)
- Mini golf: on site ($)
Water sports
- Non-motorized watersports: on site
Other sports
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Casino: on site ($)
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Bowling available ($)
- Escapology Escape Room available ($)
- Laser Tag Space Adventure available ($)
- Flowrider available ($)
- ATM
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Parking
- Shopping onsite available ($)
- Tour desk
- Valet parking
- Wedding facilities available ($)
- Internet (30 free minutes per room per stay) available ($)
- Car rental desk available ($)


Aerial view

Aerial view

Beach

Beach

Central Pool

Bongos Pool

Eden Pool

Family Pools

Kids Pool

Flowrider

Mini golf

Kids Club

Kids Club

Kids Club

Casino

Bowling Bar

Bowling Bar

Beach Bar

Tiki Bar

Food Truck

Bistro MED

Ciao Trattoria

Isla Restaurant

Los Gallos Restaurant
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.4
-
Value 4.1
DONT WASTE YOUR MONEY
Yogi J on Jun 06, 2025
This hotel experience was horrible. We woke up all hours of the night into the morning with workers yelling to eachother through our hallway on the main level. We had tons of mosquitoes in our room. They s...tate that there is an air purifier, there is not. More so a filthy air filter exposed in the air vent on the wall for the AC. The shower had mold and black filth in the grout. Customer service is awful here. The maids were blocking the elevator and would not allow my baby and I onto the elevator before her. A waiter commented on the amount of food I was ordering at the Mexican restaurant, mind you this is all inclusive and the food was nasty. The Italian restaurant ran out of CHEESE for their Gorgonzola pear salad and the Salad de Parm. I ordered room service for our first breakfast and the yogurt parfait which was said to include “fresh berries and granola” had JAM, RAISINS, & CORNFLAKES! The bagel and lox had no lox.. it was unreal how bad the food was. When I tried to contact customer relations, no reply. We attended a wedding and the reception was located on a roof top in 100* temps with NO SHADE. When I asked the wedding planner for shade for half on the tables she refused. Not to mention, when I asked where I could change my baby’s diaper she said “ the public bathroom” and I pointed out there is not changing table and she fires back, “then you can’t change her there”. The lack of respect and commitment to clients at this resort is appalling. I have complained to the property and they offered an upgrade if I chose to stay again, which I told them I will never waste my time and money here again. The kids center cannot be accessed without leaving your child with a worker at the resort. No parents allowed. Absurd! The kids pool was filthy and run down! Headquarters cannot help with the matter because this location along with Mexico is FRANCHISED meaning they aren’t holding up the Hard Rock standards and are operating under the name to get customers. Do no waste your time and money.
Top resort amenities
Marilyn M (New York City, New York) on Jun 04, 2025
we had an amazing time at this resort - loved the staff (especially RAMON) top service all around. the restaurants were fantastic, the resort was extremely clean, updated and the grounds were pristine. S...o much to do there as well. Would highly recommend this resort and will be back!
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