Hard Rock Hotel & Casino, Punta Cana
Punta Cana 5.0
Overview
The all-inclusive Hard Rock Hotel & Casino, Punta Cana boasts the best casino around, exhilarating night life, tantalizing culinary options and rooms worth tweeting about, all infused with the legendary rock and roll vibe. Kids of all ages will enjoy Rockaway Bay Waterpark - including 9 slides for children and teenagers, 8 slides for children and 9 high-speed slides for teenagers and adults!
Check in
3 p.m.
Check out
12 p.m.
Rooms
1882
Inclusions
- Daily activities
- Round-trip airport transfers
- All gratuities
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms

- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Jetted tub
- Smoke-free
- 300-thread count linens
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

- 1 king bed, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Jetted tub
- Living room
- Seating area
- Smoke-free
- Upgraded amenities
- Welcome red wine bottle
- Balconies with tropical views
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Tropical View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Tropical View
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view, Pool view or Tropical View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view, Pool view or Tropical View
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 3 guests or two beds maximum 4 guests.











Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
- Waterpark
Roxity Kids Club
· a mini kitchen for cooking class
· a dollhouse
· a mini theatre
· a mini beauty salon
· a playground zone with slides and mini climbing structures
· a dining room
· a trampoline zone
· indoor basketball court
· restrooms
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Sun bar | Bar, Sports bar | |
Moon Lounge | Bar, Lounge | |
Eclipse Terrace | Bar, Lounge | Open air |
Zen Lounge | Bar, Lounge | |
3 Swim-up Bars | Bar, Swim-up bar | |
4 Poolside Bars | Bar, Pool bar | |
Sun bar | ||
Type | Bar, Sports bar | |
Amenities | ||
Moon Lounge | ||
Type | Bar, Lounge | |
Amenities | ||
Eclipse Terrace | ||
Type | Bar, Lounge | |
Amenities | Open air | |
Zen Lounge | ||
Type | Bar, Lounge | |
Amenities | ||
3 Swim-up Bars | ||
Type | Bar, Swim-up bar | |
Amenities | ||
4 Poolside Bars | ||
Type | Bar, Pool bar | |
Amenities |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Bistro Med | À la carte | Mediterranean | Breakfast, Lunch | Dress code |
Stacked | À la carte | American | ||
Ciao Trattoria | À la carte | Pizzaria | Dinner, Lunch | Dress code |
Market Food Hall | Buffet | International | Breakfast, Dinner, Lunch | |
Los Gallos | À la carte | Mexican | Dinner | Dress code |
Zen | À la carte | Asian, Sushi | Dinner | Dress code |
Ciao | À la carte | Italian | Dinner | Dress code |
Ipanema | À la carte | Brazilian | Dinner | Dress code |
Toro Steakhouse | À la carte | Grill/steak house | Dinner, Lunch | Dress code |
Ice Cone & Deli | Café | American | Snacks | |
Must Sweet & Coffee | Café | Coffee and Pastries | ||
The Split | Snack bar | American, Classic Subs | ||
Fine dining at Montserrat Manor ($) | À la carte | International | Dinner | ($), Dress code, Not included with all-inclusive plan |
Uncorked Experience ($) | À la carte | International | Dinner | ($), Dress code, Not included with all-inclusive plan |
Awaken your Senses ($) | À la carte | Multi-sensory dining | Dinner | ($), Dress code, Not included with all-inclusive plan |
YOUYU ($) | À la carte | Asian | Dinner | ($), Dress code, Not included with all-inclusive plan |
Bistro Med | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mediterranean | |||
Open for | Breakfast, Lunch | |||
Additional Information | Dress code | |||
Stacked | ||||
Type of restaurant | À la carte | |||
Type of cuisine | American | |||
Open for | ||||
Additional Information | ||||
Ciao Trattoria | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Pizzaria | |||
Open for | Dinner, Lunch | |||
Additional Information | Dress code | |||
Market Food Hall | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Los Gallos | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Zen | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian, Sushi | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Ciao | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Ipanema | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Brazilian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Toro Steakhouse | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner, Lunch | |||
Additional Information | Dress code | |||
Ice Cone & Deli | ||||
Type of restaurant | Café | |||
Type of cuisine | American | |||
Open for | Snacks | |||
Additional Information | ||||
Must Sweet & Coffee | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries | |||
Open for | ||||
Additional Information | ||||
The Split | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | American, Classic Subs | |||
Open for | ||||
Additional Information | ||||
Fine dining at Montserrat Manor ($) | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | ($), Dress code, Not included with all-inclusive plan | |||
Uncorked Experience ($) | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | ($), Dress code, Not included with all-inclusive plan | |||
Awaken your Senses ($) | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Multi-sensory dining | |||
Open for | Dinner | |||
Additional Information | ($), Dress code, Not included with all-inclusive plan | |||
YOUYU ($) | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | ($), Dress code, Not included with all-inclusive plan |
- Rooms: 1882
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Whirlpools available ($)
-
All-inclusive: Included
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Meal plan details
Romantic Dinner: Lobster and Premium Champagne for 2 adults. Additional bottles of champagne incur an additional cost.
Wines: Award winning wine selection available at all restaurants. Premium wine list not available from room service menu.
Reservations not required but operate on a first come, first serve basis, dress code in effect. No limit to number of à la carte meals per stay
Pools
- Adults only pools: 1
- Kids pools: 3
- Outdoor pools: 9
- Lazy river: Included
- Water slides: Included
- Waterpark: Included
Golf
- Golf: on site ($)
- Mini golf: on site ($)
Water sports
- Non-motorized watersports: on site
Other sports
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Casino: on site ($)
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Bowling available ($)
- Escapology Escape Room available ($)
- Laser Tag Space Adventure available ($)
- Flowrider available ($)
- ATM
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Parking
- Shopping onsite available ($)
- Tour desk
- Valet parking
- Wedding facilities available ($)
- Internet (30 free minutes per room per stay) available ($)
- Car rental desk available ($)


Aerial view

Aerial view

Beach

Beach

Central Pool

Bongos Pool

Eden Pool

Family Pools

Kids Pool

Flowrider

Mini golf

Kids Club

Kids Club

Kids Club

Casino

Bowling Bar

Bowling Bar

Beach Bar

Tiki Bar

Food Truck

Bistro MED

Ciao Trattoria

Isla Restaurant

Los Gallos Restaurant
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.4
-
Value 4.1
Excellent place for everyone!
davidhO6853VC (Phoenix, Maryland) on Mar 22, 2025
So much to say about this place! Anyone contemplating a trip here, it certainly lives up to the pix and hype. It’s built for entertainment daily and so many things to do! But you can also slip away and enj...oy yourself low key if that’s what you seek. It checks all the boxs for whatever you want. We book VIP and our butler, Jose, deserves all the praise. Booking our reservations down to our beach chairs every day. It all starts with a greeting at the door when you arrive. This place has everything for every age, it’s a solid pick!
Unfriendly customer service.
Hugh R on Mar 22, 2025
I am typically not the person that leaves anything but positive reviews. I had been hoping to do just that for the Hard Rock Punta Cana. Not happening because of customer service (or lack of) from the vaca...tion planners/golf cart rental company. Apparently they don't have any supervision under the Hard Rock even though they make you think differently. IF you make a mistake of renting a golf cart, just make sure it is thoroughly checked out and working before you pull away. Otherwise they take zero responsibility for all the aggravation you will deal with. Also, good luck finding an area to charge the broken down carts (not all I'm sure) even if it's where the rental staff tell you to park and charge your cart. Then once you have a problem, instead of trying to be somewhat courteous and a little flexible, it then becomes a full blown negotiation which is disappointing to say the least. So sad.. I guess since I've started, I may as well update on a few additional things. The property is massive, and they try to maintain it and do pretty good job. The staff (except mentioned above) are all super friendly, nice and helpful. We loved our room and the beds and linens were super comfortable. The room air conditioners make a lot of noise and often break which doesn't make for a good night's sleep. The food is not very good but I do give them a pass as they are honestly feeding the masses. I believe I saw some advertisement that stated they were listed as a five-star property, let me promise you three stars would be a generous rating. Other than the golf cart fiasco with a complete runaround and lack of customer service it might be worth trying as long as you don't expect an upper end resort.
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