Zoëtry Agua Punta Cana reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.5
  • Rooms 4.7
  • Service 4.7
  • Value 4.4

7089 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Relaxing Experience

Melicumi42112 (Rhode Island) on Apr 19, 2025

Zoetry provided a phenomenal experience that exceeded expectations. The tranquil ambiance and wonderful spa services contributed to a relaxing stay. The staff across all departments were consistently welco...ming and attentive. Special recognition is due to Joel at the front bar for his exceptional and engaging drink preparation, Johan, our butler, for his attentive and professional service that made our stay truly memorable, and the outstanding teams at Amaya (Luis, Yellilin, and Danny), Piragua (Maria, Henry, and Joanna), and Olena (Lesbeth, Marlene, Jose Luis, Tatiana). The pool bar team, including Gabriel, Cesar, Melissa, and Wilca, consistently provided attentive service, and Luisito's pizza was a highlight. Elisabeth at reception ensured a smooth and pleasant departure. While we did not participate in pool bar activities, Alberto's welcoming and engaging interactions were noted. Overall, Zoetry offers a perfect retreat for relaxation, characterized by its beautiful views, intimate atmosphere, personalized attention, exceptional spa experience, and outstanding service. It has become a top choice among previous travel experiences, and a return visit is highly anticipated.

TripAdvisor users rated this property 5 out of 5

Amazing gateway!!!

Danilo F on Apr 19, 2025

What can I say? This place is luxurious, clean, great atmosphere for couples or people looking for a gateway vacation, food will make you cry, is so good. Staff is warm and friendly, you just need to be ...patient, things take longer than we are used to in the west. But it’s worth the wait. Great activities, and a safe environment! This is the best Zoetry I have been so far, I don’t recommend Zoetry casa Del Mar in Mexico Cabo but it’s a nice one as well. I recommend this location to anyone that can afford!!!

TripAdvisor users rated this property 5 out of 5

We will be going BACK!

75BillS75 (Hiram, Georgia) on Apr 18, 2025

A place to go to get away and relax. Perfect setting for a mental reset! The pool, the ocean, the staff, the restaurants, the landscape, the activities and entertainment are outstanding! Not your MEGA res...ort experience! Intimate and refreshing!

TripAdvisor users rated this property 5 out of 5

FANTASTIC RESORT

Jcobb232 on Apr 16, 2025

The customer service here is impeccable. You are greeted by every single staff member you come in contact with and they always have a smile. Johan was our concierge and he made the experience extremely enj...oyable. Johan handled everything: booking our spa appointments, bringing water and champagne to our room, and making sure we had towels to take on our excursions are just a few examples. The experience really made us feel like we were in paradise.

TripAdvisor users rated this property 5 out of 5

A slice of heaven!

Suzy D on Apr 15, 2025

I cannot say enough wonderful things about Zoëtry Agua. Johan our personal butler is amazing, he made our trip so wonderful, organized special touches for my birthday. The staff are amazing, always greeti...ng us and asking if we need anything, the resort clean and beautiful! I had a couple of massages at the spa which was awesome and was able to do a horseback ride on the beach. The food and drinks were excellent and the quiet and relaxed atmosphere of the resort were exactly what my mom and I were looking for. Our room was always so clean and restocked every day and as it is a small resort there wasn’t a huge amount of walking ( which my retired mom appreciated as she has some mobility issues) Our balcony off the room was huge with a table and chairs and two comfy chairs. The beach was amazing as were the pools. I highly recommend Zoetry Agua if what you’re looking for is quiet, attention to detail and relaxing. We will definitely be returning??

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