All inclusive

Barceló Maya Palace

Quintana Roo 5.0

Overview

Located on Riviera Maya’s finest beach, the AAA Four-Diamond Barceló Maya Palace is an all-suite, 24-hour, all-inclusive resort perfect for families and couples alike. The resort features six restaurants, five bars, three pools, a water park, and more. Guests also enjoy full access to Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more.  Live up to more at Barceló Maya Palace.

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

756

Rooms

Junior Suite
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 5 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV

Junior Suite Pool View Premium Level
484 square feet
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 5 guests in the room
Junior Suite Pool View Premium Level
484 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Premium Level Amenities:

·         Private check-in/check-out

·         Early check-in and late check-out (subject to availability)

·         Concierge service

·         Upgraded room amenities

·         VIP mini-bar

·         International bar available at the Premium Level Lounge

·         Unlimited à la carte restaurants (upon availability)

·         Bottle of sparkling wine & welcome amenities in room upon arrival

·         Free internet access in business centre

·         Access to VIP area in the disco

·         20% off spa and beauty salon

·         Pool towels in room

Junior Suite Ocean Front Premium Level
485 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 5 guests in the room
Junior Suite Ocean Front Premium Level
485 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Premium Level Amenities:

·         Private check-in/check-out

·         Early check-in and late check-out (subject to availability)

·         Concierge service

·         Upgraded room amenities

·         VIP mini-bar

·         International bar available at the Premium Level Lounge

·         Unlimited à la carte restaurants (upon availability)

·         Bottle of sparkling wine & welcome amenities in room upon arrival

·         Free internet access in business centre

·         Access to VIP area in the disco

·         20% off spa and beauty salon

·         Pool towels in room

Family Junior Suite
1012 square feet
  • 1 king bed, 2 single beds, and 1 sofa bed
  • Garden view
  • No more than 5 guests in the room
Family Junior Suite
1012 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV

Suite Ocean Front Premium Level
1367 square feet
  • 1 king bed
  • Oceanfront
  • No more than 3 guests in the room
Suite Ocean Front Premium Level
1367 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Premium Level Amenities:

·         Private check-in/check-out

·         Early check-in and late check-out (subject to availability)

·         Concierge service

·         Upgraded room amenities

·         VIP mini-bar

·         International bar available at the Premium Level Lounge

·         Unlimited à la carte restaurants (upon availability)

·         Bottle of sparkling wine & welcome amenities in room upon arrival

·         Free internet access in business centre

·         Access to VIP area in the disco

·         20% off spa and beauty salon

·         Pool towels in room

Amenities


Location

Address
Ctra. Federal Chetumal - Km 266., Puerto Juarez, Quintana Roo, Mexico
80 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.4
  • Rooms 4.4
  • Service 4.3
  • Value 4.1
TripAdvisor users rated this property 1 out of 5

Never again

48janem on Apr 12, 2025

Impossible to eat at a la carte restaurants and buffet is awful. Here now to deal with Hotel hosting a wedding that blasted horrible music until 11 pm keeping my kids awake and rendering balcony useless. ... No service to the room for days - had to use pool towels to shower and then got charged for taking pool towels… calling premium service and sent desk didn’t help at all. Hoping this real time review does!

TripAdvisor users rated this property 5 out of 5

Great experiment with Barcelo

Miranda B on Apr 12, 2025

Had a wonderful experience with Jesus lupiz at Rodizio….wonderful service, experienced waiter and kind to all of our nine guests Thank you …. Wish we were here longer to be able to enjoy another dinner her...e at the steakhouse. Thank you for everything

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.

Find your vacation package