Barceló Maya Palace
Quintana Roo 5.0
Overview
Located on Riviera Maya’s finest beach, the AAA Four-Diamond Barceló Maya Palace is an all-suite, 24-hour, all-inclusive resort perfect for families and couples alike. The resort features six restaurants, five bars, three pools, a water park, and more. Guests also enjoy full access to Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Palace.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
756
Inclusions
- Daily activities
- Round-trip airport transfers
- Barcy kids club
- Entrance to nightclub
- Gratuities
- Exchange privileges: Stay at 1 and play at 5, guests also have access to the pools, beach area, restaurants and bars at Barceló Maya Beach Resort, Barceló Maya Caribe, Barceló Maya Tropical Resort and Barceló Maya Colonial
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Garden view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Ceiling fan
- Seating area
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Pool view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Ceiling fan
- Seating area
- 24 hour room service
- Terrace
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Premium Level Amenities:
· Private check-in/check-out
· Early check-in and late check-out (subject to availability)
· Concierge service
· Upgraded room amenities
· VIP mini-bar
· International bar available at the Premium Level Lounge
· Unlimited à la carte restaurants (upon availability)
· Bottle of sparkling wine & welcome amenities in room upon arrival
· Free internet access in business centre
· Access to VIP area in the disco
· 20% off spa and beauty salon
· Pool towels in room

- 1 king bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Ceiling fan
- Seating area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Premium Level Amenities:
· Private check-in/check-out
· Early check-in and late check-out (subject to availability)
· Concierge service
· Upgraded room amenities
· VIP mini-bar
· International bar available at the Premium Level Lounge
· Unlimited à la carte restaurants (upon availability)
· Bottle of sparkling wine & welcome amenities in room upon arrival
· Free internet access in business centre
· Access to VIP area in the disco
· 20% off spa and beauty salon
· Pool towels in room

- 1 king bed, 2 single beds, and 1 sofa bed
- Garden view
- No more than 5 guests in the room
- 1 king bed, 2 single beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV

- 1 king bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Premium Level Amenities:
· Private check-in/check-out
· Early check-in and late check-out (subject to availability)
· Concierge service
· Upgraded room amenities
· VIP mini-bar
· International bar available at the Premium Level Lounge
· Unlimited à la carte restaurants (upon availability)
· Bottle of sparkling wine & welcome amenities in room upon arrival
· Free internet access in business centre
· Access to VIP area in the disco
· 20% off spa and beauty salon
· Pool towels in room







Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Waterpark
Barcy Club kids club
Open daily
- Children ages: 2 to 11
Type | Amenities | |
---|---|---|
Sports Bar | Bar, Sports bar | |
Disco | Nightclub | |
Lobby Bar | Bar, Lobby bar | |
Sports Bar | ||
Type | Bar, Sports bar | |
Amenities | ||
Disco | ||
Type | Nightclub | |
Amenities | ||
Lobby Bar | ||
Type | Bar, Lobby bar | |
Amenities |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Internet
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Rodizzio | À la carte | International | Dinner | Dress code, Reservations required |
Brasserie Restaurant | À la carte | French | Dinner | Dress code, Reservations required |
Caribe | À la carte | Caribbean | Dinner | Dress code, Reservations required |
Grill Coral | Buffet | International | Lunch, Snacks | |
Mirador | Buffet | International | Breakfast, Dinner, Lunch | |
La Hacienda | Buffet | Mexican | Breakfast, Dinner, Lunch | |
Rodizzio | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Brasserie Restaurant | ||||
Type of restaurant | À la carte | |||
Type of cuisine | French | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Caribe | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Grill Coral | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Lunch, Snacks | |||
Additional Information | ||||
Mirador | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
La Hacienda | ||||
Type of restaurant | Buffet | |||
Type of cuisine | Mexican | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information |
- Rooms: 756
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
-
All-inclusive: Included
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
All Inclusive
*Reservations required/1 à la carte meal per night. Other restrictions may apply
Pools
- Adults only pools: 1
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 11
Golf
- Mini golf: on site
- Putting green: on site
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Giant chess
- Multi-sports court
- Bowling Alley available ($)
- Soccer Field
- Pirates Island and surf pool Sur Rider available ($)
- Dolphinarium available ($)
- ATM
- Business centre
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Parking
- Tour desk
- Valet parking
- Wedding facilities
- News stand available ($)


Aerial view

Lobby Bar

Pool

Pool

La Hacienda Restaurant

Terraza Restaurant

Mirador Restaurant

Restaurant

Weddings
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.6
-
Location 4.4
-
Rooms 4.4
-
Service 4.3
-
Value 4.1
Barcelona Maya Palace April Wedding vacation¹
William S (Monroe Township, New Jersey) on Apr 26, 2025
The Barcelo Maya Palace offers a picturesque beachfront location that is well-regarded by many guests, along with comfortable rooms that boast scenic views. However, the hotel's service was excellent with ...a few shinning stars as Mayra Poot and Ismael Chen from the Coco pool bar and alll our freinds /staff always made everyday extra special fir our family and friends to the extent thst we have made them part of our extended family. Thank you for all the amazing service with a smile. While the resort's cleanliness and pool and activities made everyday an exciting pr relaxing experience. Thank you again for all the love and amazing efforts to keep up with ally family's extra special request. Thank Mayra and Chan love you guys
Average stay
KAJL1979 on Apr 25, 2025
5 night stay with children in Palace, with other families. Pros: clean beach and pool area - beautiful ocean with fish swimming around you. Enough pools and play areas for all ages children. Basketball, s...occer and volleyball. Cons: Basic outdated rooms in Palace giving motel vibes. Beds were very uncomfortable. AC unit leaked, in-room safe did not work. Food choice at Buffets was basic and not good. We did not try the specialty dining as tough to get reservation for our larger party - Book in advance. We left the Barcelo Resort twice as we did not want to eat dinner at Resort. Hard to find beach chairs as people leave towels and belongings on chairs and are gone for hours. No access to pool side snacks such as Ice cream, fruit, light bites to eat.
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