All inclusive

Barceló Maya Palace

Quintana Roo 5.0

Overview

Located on Riviera Maya’s finest beach, the AAA Four-Diamond Barceló Maya Palace is an all-suite, 24-hour, all-inclusive resort perfect for families and couples alike. The resort features six restaurants, five bars, three pools, a water park, and more. Guests also enjoy full access to Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more.  Live up to more at Barceló Maya Palace.

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

756

Rooms

Junior Suite
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 5 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV

Junior Suite Pool View Premium Level
484 square feet
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 5 guests in the room
Junior Suite Pool View Premium Level
484 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Premium Level Amenities:

·         Private check-in/check-out

·         Early check-in and late check-out (subject to availability)

·         Concierge service

·         Upgraded room amenities

·         VIP mini-bar

·         International bar available at the Premium Level Lounge

·         Unlimited à la carte restaurants (upon availability)

·         Bottle of sparkling wine & welcome amenities in room upon arrival

·         Free internet access in business centre

·         Access to VIP area in the disco

·         20% off spa and beauty salon

·         Pool towels in room

Junior Suite Ocean Front Premium Level
485 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 5 guests in the room
Junior Suite Ocean Front Premium Level
485 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Premium Level Amenities:

·         Private check-in/check-out

·         Early check-in and late check-out (subject to availability)

·         Concierge service

·         Upgraded room amenities

·         VIP mini-bar

·         International bar available at the Premium Level Lounge

·         Unlimited à la carte restaurants (upon availability)

·         Bottle of sparkling wine & welcome amenities in room upon arrival

·         Free internet access in business centre

·         Access to VIP area in the disco

·         20% off spa and beauty salon

·         Pool towels in room

Family Junior Suite
1012 square feet
  • 1 king bed, 2 single beds, and 1 sofa bed
  • Garden view
  • No more than 5 guests in the room
Family Junior Suite
1012 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV

Suite Ocean Front Premium Level
1367 square feet
  • 1 king bed
  • Oceanfront
  • No more than 3 guests in the room
Suite Ocean Front Premium Level
1367 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Premium Level Amenities:

·         Private check-in/check-out

·         Early check-in and late check-out (subject to availability)

·         Concierge service

·         Upgraded room amenities

·         VIP mini-bar

·         International bar available at the Premium Level Lounge

·         Unlimited à la carte restaurants (upon availability)

·         Bottle of sparkling wine & welcome amenities in room upon arrival

·         Free internet access in business centre

·         Access to VIP area in the disco

·         20% off spa and beauty salon

·         Pool towels in room

Amenities


Location

Address
Ctra. Federal Chetumal - Km 266., Puerto Juarez, Quintana Roo, Mexico
80 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.4
  • Rooms 4.4
  • Service 4.3
  • Value 4.1
TripAdvisor users rated this property 5 out of 5

Barcelona Maya Palace April Wedding vacation¹

William S (Monroe Township, New Jersey) on Apr 26, 2025

The Barcelo Maya Palace offers a picturesque beachfront location that is well-regarded by many guests, along with comfortable rooms that boast scenic views. However, the hotel's service was excellent with ...a few shinning stars as Mayra Poot and Ismael Chen from the Coco pool bar and alll our freinds /staff always made everyday extra special fir our family and friends to the extent thst we have made them part of our extended family. Thank you for all the amazing service with a smile. While the resort's cleanliness and pool and activities made everyday an exciting pr relaxing experience. Thank you again for all the love and amazing efforts to keep up with ally family's extra special request. Thank Mayra and Chan love you guys

TripAdvisor users rated this property 3 out of 5

Average stay

KAJL1979 on Apr 25, 2025

5 night stay with children in Palace, with other families. Pros: clean beach and pool area - beautiful ocean with fish swimming around you. Enough pools and play areas for all ages children. Basketball, s...occer and volleyball. Cons: Basic outdated rooms in Palace giving motel vibes. Beds were very uncomfortable. AC unit leaked, in-room safe did not work. Food choice at Buffets was basic and not good. We did not try the specialty dining as tough to get reservation for our larger party - Book in advance. We left the Barcelo Resort twice as we did not want to eat dinner at Resort. Hard to find beach chairs as people leave towels and belongings on chairs and are gone for hours. No access to pool side snacks such as Ice cream, fruit, light bites to eat.

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