TripAdvisor Traveler Rating

A magical place full of amenities and Super recommended for couples as it is very quiet and private spacious and comfortable rooms. In the activities majo and monica were taking care of us very well, we loved the cocoa ceremony. You know more about the culture of Mexico and especially the Mayan culture. The food is certainly a strong point in its favor and the overall service excellent. We leave satisfied.

My husband and I just celebrated our ten year wedding anniversary at the Blue Diamond and we couldn’t have been happier with the experience. The entire staff was incredibly attentive & friendly. Any and all of our needs were met without issue or stress. The food was excellent and I can say with certainty we enjoyed every meal. Wellness is priority but the bartenders are also there to show you a good time or just ensure that you are having one. Paulo was an absolute stand out and was loved by all of the guests.

I won’t lie - when we first arrived, we were unsure how we’d feel about the place. It definitely needs some updates. Some plugs didn’t work, the blinds were tattered on the sides, and we were unable to use our plunge pool because it was too cold. BUT! The people and the food made up for it! Everything we ate was DELICIOUS. The people are wonderful. Paulo is our new BFF along with Gustavo. They made our trip so fun! Luis Pat and Bernabe were the best waiters ever! So kind and very attentive. Somehow they knew my birthday was coming up and surprised me with a special cake and a saxophone player played happy birthday to me. So nice! The snorkeling that was included was a lot of fun. We thought that a round of golf was included but it is not. There are also a lot of things that are extra (if you choose): certain food, room service. We didn’t have any need for those things though. We still had plenty of options. It was fun to see all the animals: Esmeralda the crocodile, all the coaties, and there’s a raccoon named Milo that’ll eat out of your hand! It is SO SO quiet here. If you’re looking for a party scene, this isn’t the resort for you. If you want relaxation and quiet, definitely come here.

Went for our honeymoon, had a great time! The staff was incredible!! The spa was fantastic and the cocktails were amazing! Our bartender Paulo was very friendly and talented! We super enjoyed the tequila tasting (learned a lot)! The cacao ceremony was also very cool and they had a variety of classes from sushi making to Spanish lessons. The weather was a little iffy (rainy season) but we had an amazing time regardless.

Our Palafito room was excellent with a view of the lagoon. Our room was very spacious and clean. The food was very good with many choices. The best part of this resort is the staff!! We can't say enough good things about them all. The waiters/waitresses, bartenders, cooks, housekeeping, butler and our room service person during the day. He was the best! Every morning around 9:00am he would knock on our door to see if we needed anything. We also had some surprises by the night room service! I would highly recommend this resort. We had a perfect, relaxing vacation. Thank you everyone!