Hotel Xcaret Mexico
Riviera Maya 5.0
Overview
Enjoy this natural hideaway framed by the Caribbean Sea and the mystical jungle of the Riviera Maya. With a remarkable Mexican essence, the design of Hotel Xcaret Mexico integrates modernism, nature and tradition with an architectural vision in which from any point of the room you can admire spectacular views of the turquoise sea, the rivers, the pool or the jungle.
Experience 'The Best of Mexico included' at this AAA Five Diamond Awarded property.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Unlimited access to all the parks and tours of Experiencias Xcaret, along with the food plan offered by each one of them. We also provide roundtrip transportation from and to all Xcaret parks and tours.
No reservation required: Xcaret, Xplor, Xplor Fuego, Xense
Reservation required: Xochimilco, Xel-Há, Xenotes
Included tours: Cobá, Catamaran Tour to Isla Mujeres (no additional cost)
Tours with additional cost: Xichén Deluxe ($33 USD), Tulum ($26 USD)
Xcaret Xailing Experiences: Ferry rides to Isla Mujeres & Cozumel
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
900
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited access and transportation to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenotes and Xichén Tours.
- All taxes
Rooms

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with shower only
- Jetted tub
- Pillow menu
- Seating area
- Hydrotherapy circuit at Muluk Spa and Wellness
- 15 minute reflexology massage (subject to availability)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Balcony
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Balcony
- Butler service
- Jetted tub
- Pillow menu
- Seating area
- Exclusive access to the roof top with a private pool (Exclusive for Casa Fuego)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, and 1 sofa bed
- River
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- River
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

















Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Kids Club
- Teen Club
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | Live music |
Pool Bar | Bar, Pool bar, Swim-up bar | |
Trajinera Swim Up Bar | Bar, Swim-up bar | |
Cantina Los Faroles | Bar, Wine/martini bar | Food options available, Live music |
Rooftop Bar Fuego | Bar, Pool bar | Food options available, Open air |
Lobby Bar | ||
Type | Bar, Lobby bar | |
Amenities | Live music | |
Pool Bar | ||
Type | Bar, Pool bar, Swim-up bar | |
Amenities | ||
Trajinera Swim Up Bar | ||
Type | Bar, Swim-up bar | |
Amenities | ||
Cantina Los Faroles | ||
Type | Bar, Wine/martini bar | |
Amenities | Food options available, Live music | |
Rooftop Bar Fuego | ||
Type | Bar, Pool bar | |
Amenities | Food options available, Open air |
Minimum age restrictions apply, picture ID required.
Check-out time: 12:00 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
HA' | À la carte | Mexican | Dinner | ($), Adults only, Dress code, Reservations required |
La Trajinera | Buffet | International | Dinner, Lunch | |
Cantina Los Faroles | À la carte | Grill/steak house, Mexican | Dinner | Dress code |
Chibali | Buffet, Snack bar | International | All day dining | |
Teatro del Rio | À la carte | International, Dinner Show | Dinner | Dress code, Reservations required |
Xin-Gao | À la carte | Asian, Sushi | Dinner | Reservations required |
Las Playas | À la carte | Caribbean, Mediterranean | Dinner, Lunch | |
Las Cuevas | À la carte | Mexican | Dinner | This venue may be closed or have reduced days of service during low season |
Mercado de la Merced | Buffet | Mexican | All day dining | |
Bio | À la carte | Vegan | Breakfast, Lunch | |
Fuego | À la carte | Mexican, Italian | All day dining | Exclusive to Guests at Casa Fuego* Adults Only |
HA' | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | ($), Adults only, Dress code, Reservations required | |||
La Trajinera | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Cantina Los Faroles | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house, Mexican | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Chibali | ||||
Type of restaurant | Buffet, Snack bar | |||
Type of cuisine | International | |||
Open for | All day dining | |||
Additional Information | ||||
Teatro del Rio | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International, Dinner Show | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Xin-Gao | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian, Sushi | |||
Open for | Dinner | |||
Additional Information | Reservations required | |||
Las Playas | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean, Mediterranean | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Las Cuevas | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | This venue may be closed or have reduced days of service during low season | |||
Mercado de la Merced | ||||
Type of restaurant | Buffet | |||
Type of cuisine | Mexican | |||
Open for | All day dining | |||
Additional Information | ||||
Bio | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Vegan | |||
Open for | Breakfast, Lunch | |||
Additional Information | ||||
Fuego | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican, Italian | |||
Open for | All day dining | |||
Additional Information | Exclusive to Guests at Casa Fuego* Adults Only |
- Rooms: 900
- Eco-friendly hotel
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
- Yoga
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 11
- Kids pools: 1
Water sports
- Non-motorized watersports: on site
Other sports
- Hiking: on site
- Tennis courts: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Jungle Trails
- Business centre
- Catholic wedding chapel available ($)
- Concierge
- Giftshop available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)



Inlet

Inlet

Inlet

Inlet

Inlet

Gym

Kids Club

Kids/Family Club

Kids/Family Club

Chibali Restaurant

Chibali Restaurant

Ha Restaurant

Mercado de la Merced

Mercado de la Merced

Trajinera Restaurant

Trajinera Restaurant

Trajinera Restaurant

Las Cuevas

Las Cuevas

Las Playas

Las Playas

Foyer

Lobby Bar

Lobby

Lobby

Pool Bar

Pool

Bar

River

River

Spa

Spa

Cinema

Club

Rooftop

Rooftop

Restaurant

Restaurant

Lounge

Lounge
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.8
-
Location 4.8
-
Rooms 4.8
-
Service 4.6
-
Value 4.6
Too good
Explore56629725168 on May 31, 2025
Nice it's a nice place room Best room service ever Nothing have to change the name ?? h kya chudail kahi bhi he is your responsibility to ensure our new house na ho raha he kya hua tha na ki korbo sala p...rofessional gaming logo in the world ?? h kya kar Rahi
Bad experience
Yaima D (Miami, Florida) on May 31, 2025
That here we are ! The whole family came and we were charged the same expensive rate BUT we have no alcohol for the whole weekend. Because there is elections in Mexico, they have “ley seca” which means no ...alcohol for the weekend, even for us who don’t vote because we are Americans. Very convenient for the hotel that never mentioned anything about it when we reserved, I feel scammed.
Vacation Offers
-
Up to 3 children 0-17 years old stay free at the all-inclusive Hotel Xcaret Mexico in the Riviera Maya.
Riviera Maya
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
Find your vacation package
Your WestJet dollars are now WestJet points. Explore the all-new WestJet Rewards(Opens in new window).
