Hotel Xcaret Mexico
Riviera Maya 5.0
Overview
Enjoy this natural hideaway framed by the Caribbean Sea and the mystical jungle of the Riviera Maya. With a remarkable Mexican essence, the design of Hotel Xcaret Mexico integrates modernism, nature and tradition with an architectural vision in which from any point of the room you can admire spectacular views of the turquoise sea, the rivers, the pool or the jungle.
Experience 'The Best of Mexico included' at this AAA Five Diamond Awarded property.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Unlimited access to all the parks and tours of Experiencias Xcaret, along with the food plan offered by each one of them. We also provide roundtrip transportation from and to all Xcaret parks and tours.
No reservation required: Xcaret, Xplor, Xplor Fuego, Xense
Reservation required: Xochimilco, Xel-Há, Xenotes
Included tours: Cobá, Catamaran Tour to Isla Mujeres (no additional cost)
Tours with additional cost: Xichén Deluxe ($33 USD), Tulum ($26 USD)
Xcaret Xailing Experiences: Ferry rides to Isla Mujeres & Cozumel
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
900
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited access and transportation to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenotes and Xichén Tours.
- All taxes
Rooms

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with shower only
- Jetted tub
- Pillow menu
- Seating area
- Hydrotherapy circuit at Muluk Spa and Wellness
- 15 minute reflexology massage (subject to availability)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Balcony
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Balcony
- Butler service
- Jetted tub
- Pillow menu
- Seating area
- Exclusive access to the roof top with a private pool (Exclusive for Casa Fuego)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, and 1 sofa bed
- River
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- River
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi














Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Kids Club
- Teen Club
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | Live music |
Pool Bar | Bar, Pool bar, Swim-up bar | |
Trajinera Swim Up Bar | Bar, Swim-up bar | |
Cantina Los Faroles | Bar, Wine/martini bar | Food options available, Live music |
Rooftop Bar Fuego | Bar, Pool bar | Food options available, Open air |
Lobby Bar | ||
Type | Bar, Lobby bar | |
Amenities | Live music | |
Pool Bar | ||
Type | Bar, Pool bar, Swim-up bar | |
Amenities | ||
Trajinera Swim Up Bar | ||
Type | Bar, Swim-up bar | |
Amenities | ||
Cantina Los Faroles | ||
Type | Bar, Wine/martini bar | |
Amenities | Food options available, Live music | |
Rooftop Bar Fuego | ||
Type | Bar, Pool bar | |
Amenities | Food options available, Open air |
Minimum age restrictions apply, picture ID required.
Check-out time: 12:00 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
HA' | À la carte | Mexican | Dinner | ($), Adults only, Dress code, Reservations required |
La Trajinera | Buffet | International | Dinner, Lunch | |
Cantina Los Faroles | À la carte | Grill/steak house, Mexican | Dinner | Dress code |
Chibali | Buffet, Snack bar | International | All day dining | |
Teatro del Rio | À la carte | International, Dinner Show | Dinner | Dress code, Reservations required |
Xin-Gao | À la carte | Asian, Sushi | Dinner | Reservations required |
Las Playas | À la carte | Caribbean, Mediterranean | Dinner, Lunch | |
Las Cuevas | À la carte | Mexican | Dinner | This venue may be closed or have reduced days of service during low season |
Mercado de la Merced | Buffet | Mexican | All day dining | |
Bio | À la carte | Vegan | Breakfast, Lunch | |
Fuego | À la carte | Mexican, Italian | All day dining | Exclusive to Guests at Casa Fuego* Adults Only |
HA' | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | ($), Adults only, Dress code, Reservations required | |||
La Trajinera | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Cantina Los Faroles | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house, Mexican | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Chibali | ||||
Type of restaurant | Buffet, Snack bar | |||
Type of cuisine | International | |||
Open for | All day dining | |||
Additional Information | ||||
Teatro del Rio | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International, Dinner Show | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Xin-Gao | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian, Sushi | |||
Open for | Dinner | |||
Additional Information | Reservations required | |||
Las Playas | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean, Mediterranean | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Las Cuevas | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | This venue may be closed or have reduced days of service during low season | |||
Mercado de la Merced | ||||
Type of restaurant | Buffet | |||
Type of cuisine | Mexican | |||
Open for | All day dining | |||
Additional Information | ||||
Bio | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Vegan | |||
Open for | Breakfast, Lunch | |||
Additional Information | ||||
Fuego | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican, Italian | |||
Open for | All day dining | |||
Additional Information | Exclusive to Guests at Casa Fuego* Adults Only |
- Rooms: 900
- Eco-friendly hotel
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
- Yoga
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 11
- Kids pools: 1
Water sports
- Non-motorized watersports: on site
Other sports
- Hiking: on site
- Tennis courts: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Jungle Trails
- Business centre
- Catholic wedding chapel available ($)
- Concierge
- Giftshop available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)



Inlet

Inlet

Inlet

Inlet

Inlet

Gym

Kids Club

Kids/Family Club

Kids/Family Club

Chibali Restaurant

Chibali Restaurant

Ha Restaurant

Mercado de la Merced

Mercado de la Merced

Trajinera Restaurant

Trajinera Restaurant

Trajinera Restaurant

Las Cuevas

Las Cuevas

Las Playas

Las Playas

Foyer

Lobby Bar

Lobby

Lobby

Pool Bar

Pool

Bar

River

River

Spa

Spa

Cinema

Club

Rooftop

Rooftop

Restaurant

Restaurant

Lounge

Lounge
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.8
-
Location 4.8
-
Rooms 4.8
-
Service 4.6
-
Value 4.6
Hotel Xcaret Mexico is a MUST
Karissa and Vin... C on Mar 29, 2025
My husband & I got married at Xcaret park on 03/21 so we, and all our guests, stayed at Hotel Xcaret Mexico. I can’t understate how wonderful an experience it was! The hotel was so luxurious& included some... of the best food I’ve had in my entire life! It was a dream that I’ll be replaying in my head for decades to come. He & I opted for the junior suite room which unbeknownst to us, came with round-the-clock butlers: Adriana, Alejandro, & Juan: all of whom were attentive, kind, & knowledgeable. I hope their managers read this because they deserve so much more praise than we can afford in this review. In short, I’d highly recommend this resort. It’s otherworldly in the best way! Thank you, Xcaret for making dreams happen!
Great for those who can't potato on vacations
Ywt99 on Mar 29, 2025
If it's your first time here at this resort you'll get pampered with service. They make a great first impression for the goal of roping you in on a certificate (discount) on your next visit as you checkout.... It's definitely worth it as you get to stay on the Arte side. Cons are you have to attend their 90min meeting where they try to sell you their membership. My family noticed that their service was not on par with our first visit, absolutely no service at all. Park access is fun, especially with kids, but as adults I think 3-4 parks were sufficient. Great for those who can't lounge on vacations.
Vacation Offers
-
Up to 3 children 0-17 years old stay free at the all-inclusive Hotel Xcaret Mexico in the Riviera Maya.
Riviera Maya
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