Overview
The 424-room, family-friendly Iberostar Waves Paraiso Beach is an all-inclusive resort located halfway between Puerto Morelos and Playa del Carmen in Riviera Maya. This holiday complex is perfectly integrated into the tropical landscape.
Unlimited access to the facilities at sister hotel Iberostar Paraiso del Mar. Day pass from 9am to 6pm included at Iberostar Quetzal and Iberostar Cozumel (transportation not included)
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
424
Inclusions
- Daily activities
- Round-trip airport transfers
- Gratuities
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or terrace
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony or Terrace
- Preferential location
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or terrace
- Sitting or living area
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Preferential room location
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Ceiling fan
- Connecting rooms
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
Amenities
Lobby
Lobby Seating Area
Lobby Seating Area
Aerial view
Beach
Pool
Spa Pool
Fitness Centre
Hashiru
La Hacienda
Aerial view
Location
Reviews
TripAdvisor Traveler Rating
Challenge getting into restaurants
916randyl on Mar 28, 2025
We stayed at Iberostar Waves Paraiso Beach, March 17-26, 2025 (9 nights). This was our 10th time at this resort (we go nearly every year). Unfortunately, each year there are more problems with this resort.... They are clearly going down hill. The main problem is that in their attempt to get people to sign up for their time share "Club" (many thousands of dollars), they make more things worse for the average guest. Getting into restaurants is the latest example. I will list the positives and negatives of this resort: Positive: 1. The pool is amazing; 2. The daytime entertainment team is wonderful; 3. The food variety is good (although often too salty); 4. The grounds are beautiful; 5. The gym is awesome; 6. They removed towels from the chairs every morning we were there (if no one there for 30 minutes), so it was easier than usual to find a chair at the pool. Negative: 1. The rooms in Del Mar and Beach clearly need updating. For example, the plumbing (our shower never had any pressure). There are many other examples (old furniture, missing curtains, missing furniture, noisy air conditioning, ice machines on the 2nd floors not working...the list goes on!); 2. The ice cream place near the pool was closed the entire time (a favorite spot for children); 3. No longer soft ice cream at the beach snack bar; 4. The evening shows used to be so amazing (live music and shows with talented singers and dancers). There are only 2 good shows now ("Four on the Floor" and "Retro Show"). Not much to do in the evenings. Extremely negative #1: During the entire 9 days we could never get a reservation at any A la Carte restaurants, whether we used the app or a concierge. They were full regardless of how much in advance we tried. I suspect that they favor the Club people. We used to get reservations with no problem. It is probably because they changed the system last year, by having most A la Carte restaurants "First Come, First Served". So everyone is reserving the ones that require reservations, as it is difficult to get into the "First Come, First Served" ones. Extremely negative #2: To get into a "First Come, First Served" restaurant, we need to stand in line at 5:40, so that when they open at 6:00 there will be a table for us. If we arrive at 6:15, there will be a 1 hour to 2 hour wait. This is impossible for families with children. What an unpleasant experience. Extremely negative #3: Even to get into the evening buffets, there were often long line-ups. There are 2 reasons for this. One reason is that people can't get into the A la Carte restaurants, so they go to the buffet. The second reason is that at lunch time they have two buffets open (near the pool and near the lobby), but in the evening there is only one buffet open. Conclusion: When people pay money to come to a resort such as this, they expect to have a pleasant dining experience. This system make no sense. I see that many people are making this same comment in the reviews. Go back to reservations for all of the A la Carte restaurants and make them available for everyone, not just the Club members. Everyone needs to eat.
Amazing Trip
Zane A on Mar 27, 2025
We had an amazing time! Maria Jose greeted us shortly after checking in to help with restaurant reservations, kids club, activities, etc. and helped make the whole experience great. Kids club staff were ...great and the kids were always asking to go back. Food was wonderful with lots of options and different dining experiences.
Vacation Offers
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