TripAdvisor Traveler Rating

This was our first major family vacation with a special birthday of hubby. We chose to stay close to the pool and this was the best decision. We arrive 2 days after hurricane Beryl and we couldn't notice any disruption. The staff was always ready to hep, always with a beautiful smile on their faces. Alejandro and Mario from the Olas pool bar were awesome and made the best drinks for all of us. There was a girl too that would bring us drinks and I wish I remember her name. She was the sweetest person and always ready to serve. I want to specifically thanks our concierge Fernanda for walking us through what the resort had to offer and helping with reservations on the restaurants. Room was always cleaned, towels freshened and bar stocked up. Pools were all awesome. Some were a bit deep for me, average 140cm, but I'm not very tall. So, that's ok. Some pools could be a bit cooler on the hotter days but that's ok too. Beach was close, clean and the bar was awesome. There was always some entertainment going on at different spots in the resort. The food was amazing. So many restaurants to choose from. We never dined in the same restaurant. We also loved to see the wild life. Lots of iguanas, coatis, agoutis, peacocks too see . All in all an amazing experience and we hope we come back.

This resort left a lot to be desired. The rooms were fine, however 3 of our 4 nights the fire alarm went out in the middle of the night. The glass bottles and glasses they provide for you fill up with water is not great if you have young kids. My daughter dropped a glass in our room. I reached out to have someone bring a broom but no one ever showed. The next day we were out all day long and our room never got cleaned, therefore there was still glass that needed to be swept up. Funny thing is, we had two connecting rooms and the other room got cleaned. I once again reached out to guest services at 7pm to request someone come clean and atleast give us new towels. Our mini bar fridge was not stocked/replaced two days. The liquor is TERRIBLE are both the pool and restaurants. We did have a delicious dinner at El Tapatio, but the other restaurants were not great. On our last day we got a day pass for the members area, Star Prestige. This was definitely worth it to us. Less crowded pool and better drinks. Needless to say, we will not stay at an Iberostar resort again. It may be wonderful for some people/groups but just wasn’t for us. There did seem to be a lot of younger adults (college age) that were having a blast so maybe that’s more of the demographic. We still had a great family vacation and made the best of it.

The facilities at the hotel are satisfactory. The rooms lack of modernity and should be renovated. We asked to change the room the first day as the bedding arrangement did not work for us. They managed to give us another room after 2 days. The food is very good, the pools are great especially for kids. The hotel environnement is pleasant just be careful of the mosquitos.

Our party of 7 stayed at the Lindo hotel June 30-July 06, 2024. There were some pros and cons. First the pros: The food was amazing. We ate at the Italian, Greek, and Steakhouse. Italian was our favorite. We also ate at the buffet for dinner, and we were all happy with the food. The ages of our group ranged from 70-10, so there were plenty of choices for all. The rooms were good. We stayed in building 52, rooms 5212 and 5214. Both were spacious enough, and the beds were comfortable, plenty of towels. The refrigerator was restocked when requested. The resort is huge, so the golf carts were a must at getting around. We never had an issue getting one to take us where we needed to go. The beach was beautiful, but a bit rocky. Not the resorts fault, just my observation. The pools were clean and have a nice temperature. Now for the cons: check in and check out were AWFUL. Not organized at all. It took 2+ hours to check in. We requested 2 rooms with 2 beds and were even sent a link to choose our rooms, and on arrival were told those aren't available. There are no elevators, and due to disabilities of people in our party, first floor rooms were a must. After some back and forth, they finally gave us rooms that fit our needs. Check out was worse. We waited 20 minutes to check out. Check out time was 12, check-in time 3pm. They were checking PEOPLE IN before 11 am. We had to leave due to transportation being there and weren't even close to being checked out. There should be two lines, one for check-in one for check out, especially when check-in was still technically 4 hours away! Another big con for us was the alcohol. It tasted terrible. This is not our first all-inclusive, and we struggled to find anything that tasted good. It was really awful, and we didn't drink hardly at all because it was gross!! The other big con was no clear definition of resorts. You have no idea when one stops and the next hotel property begins. Overall, for the price we paid and what we experienced, we will probably not choose to stay at an Ibserostar resort again.

My family and I just returned from Iberostar Paraiso Lindo. My 13 year old daughter, Ava, wanted to share a review of the entertainment staff, Star Friends "My week trip was amazing. The staff were so nice. And of course, the STAR FRIENDS made it so much fun. Most especially, Franco and Pepe. They were great entertainment. They both lightened up my day just by seeing them. Pepe made a rainy day fun while playing darts. Every night I looked forward to dancing with Franco at the after parties. Franco was funny because I love the way he dances. Franco is the BEST; his dance moves, his personality, his smile, all brightened up my day. I loved watching him do the water aerobics. He is so kind to people and is very encouraging to participate in all the activities! I had a blast with the STAR FRIENDS!!!" Sincerely, Ava Gironda