Iberostar Waves Quetzal
Playa del Carmen 4.0
Overview
The Iberostar Waves Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Preferential room location
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 day beds
- No more than 4 guests in the room
- 1 king bed, and 2 day beds
- Maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Upgraded amenities
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Guaranteed connecting room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
Amenities
- No elevator.
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Star Camp
Items for babies
The following items are always subject to availability and are requested at the time of booking or directly at the hotel.
• Microwave oven
• Baby bath tubs
• Baby bottle sterilizer
• Changing mats - mats with terry cloth
• Highchairs (in restaurant only)
• Baby lights lamp
• Children's step stool
- Karaoke
- Theatrical Presentations
Type | Amenities | |
---|---|---|
El Paso | Bar | |
La Cascada | Bar, Pool bar | |
Kiosko | Bar, Beach bar | |
La Plaza | Bar | |
Sports Bar | Bar, Sports bar |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
- Check-in at front desk
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Cozumel Buffet | Buffet | International | Breakfast, Dinner, Lunch, Snacks | Reservations required |
Uxmal | Buffet | International | Lunch | |
La Gondola | À la carte | Italian | Dinner | Dress code |
Ice Cream Stand | Snack bar | Ice cream | Snacks | |
Uxmal | À la carte | Mexican | Dinner | Dress code |
Mare Nostrum | À la carte | Mediterranean | Dinner | Dress code |
Bonsai | À la carte | Japanese | Dinner | Dress code |
Smoke House La Hacienda | À la carte | Grill/steak house | Dinner | Dress code |
- Rooms: 350
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Freshwater pools: 1
- Kids pools: 1
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Concierge
- Currency exchange available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Aerial
Beach
Pool Aerial
Main Pool
Lobby
Restaurant
Theatre
Spa
Wedding Facilities
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.5
-
Value 4.5
Same Iberostar. Good, but still the same.
David O (Youngstown, Ohio) on Nov 06, 2024
First off, if you’ve never been, Tucan and Quetzal are really the same resorts. They’re just separated down the middle by wildlife areas, walking trails, and a few restaurants/theatre. So if you’re staying at one, you’re staying at the other also. Different lobbies, but same pools, same beach. My 3rd stay here but it’s been about 10 years since our last visit. Nothing’s changed. Clean, well kept. Good enough. Playacar is a great beach and so close to town. But just don’t expect high-end. Still good. Just not a 5. Nice palapas. Those they’ve kept up with. Great pool. Iberostars typically have great pools. Grounds and buildings are the same. Solid. Staff…maybe a step back. Ok. Only a couple standouts. Kenyan at the lobby. She was great. Pablo at the lobby bar; great kid. The rest were fine, friendly, to some not engaged at all. It’s ok. I’m fine with that. I don’t need pampering. But I’ve been here plenty. Coffee was the biggest challenge. 6am = open. But not necessarily ready. And they weren’t overly worried about it either. Coffee stations were great to have but as I said, not typically ready. Otherwise it was fine. Buffets were well cared for and plenty of options. No ala cartes for us.
Wedding party visit
Eva V (Michigan) on Nov 03, 2024
My review is regarding 3 excellent people in their areas: Alfredo: at reception desk, usually pm shift i believe. Excellent, caring, smart, empathetic and dedicated member of the staff. I have some situations with my reservation and he promptly guide me, calm me and just was an absolute pleasure to work with. Wish all the best for him and he should be an example of how to attend and receive guests. All my party agree on that. Wonderful gentleman! Nayeli and Berenice: Now my fellow friends ??. They are in the wedding planning area of the group. Since day one my dear friend the Bride felt at ease and was receiving prompt information and guidance. They are highly prepared, ready to anticipate anything and doing all of that with a big smile on their faces and with a wonderful human touch that leaves brides and bridal party feel calmed and hear. I got to spend a lot of time with this ladies while I was on maid of honor duties and they are absolutely rockstars at what they do. Wedding was a dream and everything everyone including the couple could dream of! Congratulations ladies!
Vacation Offers
-
Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Puerto Vallarta, Cancun, Riviera Maya, Cozumel, Punta Cana
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