Overview
The Iberostar Waves Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Preferential room location
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 day beds
- No more than 4 guests in the room
- 1 king bed, and 2 day beds
- Maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Upgraded amenities
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Guaranteed connecting room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
Amenities
Aerial
Beach
Pool Aerial
Main Pool
Lobby
Restaurant
Theatre
Spa
Wedding Facilities
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
We wouldn't go back
HelpfulAngel (Atlanta, Georgia) on Jul 15, 2024
This Iberostar lacked the amenities of other Iberostars I have stayed at. Junior suite at the oceanfront the view is blocked by beds on beach. The room bed is comfortable. No upgraded toiletries even in a junior suite. Only the Fire Show was a good show - the rest of the entertainment a yawn. Food was good in the buffets. Restaurants were nothing exceptional. For Japanese you have to make a reservation, for Italian a very long wait in line, for Meditteranean - it is mostly seafood and not middle-eastern food, for Smokehouse - semblance of American food not at all high quality. The drinks are all watered down - not much alcohol. Don't stay for more than 3 days - because not much to do on property unless you want to take excursions. Lots of animals on property so great for kids. Slow check in and check out. Slow service to get things fixed in room. Spa was good. Average stay - don't think we would go back.
An amazing family holiday, can’t wait to come back
Hannah F (Fife, United Kingdom) on Jul 14, 2024
Wow what a wonderful holiday, we’re back home now after 2 weeks. I have to say, this is the best resort we’ve been to and haven’t got any complaints. Amazing staff, service and wonderful food, only 2 rainy days (one of them was a hurricane!) and the staff made sure everything else back to normal asap. Beautiful beach and even when there was a bit of seaweed, it was always washed up so didn’t affect swimming in this lovely warm clear sea. It was such a relaxed vibe and everyone was there to have a fun time with their family, no pretentious people or showing off, just lovely! Animation team work really hard to make sure that everyone who wants to join in has a fun time, and they’re not pushy at all, if you don’t want to take part, that’s no problem. The lobby bar drinks were the best, so make use of these - drinks at the pool were hit or miss depending on which bar person you got but tips go a long way to improve this. We stayed in building 21 which had been renovated, we were moved to a non renovated room when the hurricane struck and it was very tired, so I can see why people complain about the rooms. The jungle aspect to the hotel is absolutely wonderful, such a plus for this hotel compared to others, so peaceful and amazing to wander through with all of the animals around you, We would definitely come back here, wonderful hotel!! Tips: Tip well, the staff work so hard and our tips are appreciated Go to the lobby bar for evening drinks, delicious Building 21 (near beach) is fab - very close to beach and pool and renovated Don’t worry about the seaweed, it’s sometimes there and sometimes not, the staff clear it away but even if it’s present, it doesn’t spoil swimming as it’s so shallow far out you can easily get past it. In the off peak months, take mosquito repellent, we were eaten alive, they do give you a lovely herbal cream in the room that works well but you need more. A fan is a worthwhile addition to the room, the ac is good, but if you need it cool at night to sleep an extra fan is amazing! We brought usb powered fans and a multi usb plug (also highly recommended). The mini Barr wasn’t very well stocked when we were staying, so if this is importing to you, download the app and request it via guest services, they’re really good at responding. Rent a cabana if you can, made the holiday so much better.
Vacation Offers
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