Iberostar Waves Quetzal
Playa del Carmen 4.0
Overview
The Iberostar Waves Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Preferential room location
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, and 2 day beds
- No more than 4 guests in the room
- Maximum 2 adults
- 1 king bed, and 2 day beds
- Maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Upgraded amenities
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, and 2 double beds
- Garden view or Jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Guaranteed connecting room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV














Amenities
- No elevator.
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Star Camp
Items for babies
The following items are always subject to availability and are requested at the time of booking or directly at the hotel.
• Microwave oven
• Baby bath tubs
• Baby bottle sterilizer
• Changing mats - mats with terry cloth
• Highchairs (in restaurant only)
• Baby lights lamp
• Children's step stool
- Karaoke
- Theatrical Presentations
Type | Amenities | |
---|---|---|
El Paso | Bar | |
La Cascada | Bar, Pool bar | |
Kiosko | Bar, Beach bar | |
La Plaza | Bar | |
Sports Bar | Bar, Sports bar | |
El Paso | ||
Type | Bar | |
Amenities | ||
La Cascada | ||
Type | Bar, Pool bar | |
Amenities | ||
Kiosko | ||
Type | Bar, Beach bar | |
Amenities | ||
La Plaza | ||
Type | Bar | |
Amenities | ||
Sports Bar | ||
Type | Bar, Sports bar | |
Amenities |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
- Check-in at front desk
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Cozumel Buffet | Buffet | International | Breakfast, Dinner, Lunch, Snacks | Reservations required |
Uxmal | Buffet | International | Lunch | |
La Gondola | À la carte | Italian | Dinner | Dress code |
Ice Cream Stand | Snack bar | Ice cream | Snacks | |
Uxmal | À la carte | Mexican | Dinner | Dress code |
Mare Nostrum | À la carte | Mediterranean | Dinner | Dress code |
Bonsai | À la carte | Japanese | Dinner | Dress code |
Smoke House La Hacienda | À la carte | Grill/steak house | Dinner | Dress code |
Cozumel Buffet | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch, Snacks | |||
Additional Information | Reservations required | |||
Uxmal | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Lunch | |||
Additional Information | ||||
La Gondola | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Ice Cream Stand | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | Ice cream | |||
Open for | Snacks | |||
Additional Information | ||||
Uxmal | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Mare Nostrum | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mediterranean | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Bonsai | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Japanese | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Smoke House La Hacienda | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | Dress code |
- Rooms: 350
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Freshwater pools: 1
- Kids pools: 1
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Concierge
- Currency exchange available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)


Aerial

Beach

Pool Aerial

Main Pool

Lobby

Restaurant

Theatre

Spa

Wedding Facilities

Wedding Facilities
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.6
-
Location 4.7
-
Rooms 4.2
-
Service 4.5
-
Value 4.4
Great, Friendly staff!
Petunia F on Apr 21, 2025
Love this resort! Great location, great rooms but especially great staff! Please double everyone's pay here because they all are so friendly and work so hard to make the guests experience the best. Thank y...ou to the staff! Love this resort and would rate it a 10!
You had us at hello!
Erindpghpa on Apr 19, 2025
We had such a beautiful trip from start to finish! The pristine property along with the magnificent white sand beach, surrounded by nature and friendly people made every moment very memorable! Our son enjo...yed the Star Camp— and made friends from all over the world! Pretty cool! Almudena made everything super smooth so we could take advantage of our prestige membership. I drank my weight in pineapple mojitos- and we really loved the Italian restaurant! Highly recommended resort- one of our favorites so far!
Vacation Offers
-
Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
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