All inclusive

Iberostar Waves Quetzal

Playa del Carmen 4.0

Overview

The Iberostar Waves Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages. 

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

350

Rooms

Premium Room
377 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Jungle view
  • No more than 4 guests in the room
Premium Room
377 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Premium Near Pool
377 square feet
  • 1 king bed, or 2 double beds
  • Jungle view
  • No more than 4 guests in the room
Premium Near Pool
377 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Junior Suite
409 square feet
  • 1 king bed, and 2 day beds
  • No more than 4 guests in the room
Junior Suite
409 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Junior Suite Ocean Front
377 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Junior Suite Ocean Front
377 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

2 Bedroom Family
754 square feet
  • 1 king bed, and 2 double beds
  • Garden view or Jungle view
  • No more than 6 guests in the room
2 Bedroom Family
754 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Premium Tropical View
377 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Jungle view
  • No more than 4 guests in the room
Premium Tropical View
377 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Amenities


Location

Address
Playacar, Playa del Carmen, Quintana Roo, 77717, Mexico
Playacar

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Same Iberostar. Good, but still the same.

David O (Youngstown, Ohio) on Nov 06, 2024

First off, if you’ve never been, Tucan and Quetzal are really the same resorts. They’re just separated down the middle by wildlife areas, walking trails, and a few restaurants/theatre. So if you’re staying at one, you’re staying at the other also. Different lobbies, but same pools, same beach. My 3rd stay here but it’s been about 10 years since our last visit. Nothing’s changed. Clean, well kept. Good enough. Playacar is a great beach and so close to town. But just don’t expect high-end. Still good. Just not a 5. Nice palapas. Those they’ve kept up with. Great pool. Iberostars typically have great pools. Grounds and buildings are the same. Solid. Staff…maybe a step back. Ok. Only a couple standouts. Kenyan at the lobby. She was great. Pablo at the lobby bar; great kid. The rest were fine, friendly, to some not engaged at all. It’s ok. I’m fine with that. I don’t need pampering. But I’ve been here plenty. Coffee was the biggest challenge. 6am = open. But not necessarily ready. And they weren’t overly worried about it either. Coffee stations were great to have but as I said, not typically ready. Otherwise it was fine. Buffets were well cared for and plenty of options. No ala cartes for us.

TripAdvisor users rated this property 4 out of 5

Wedding party visit

Eva V (Michigan) on Nov 03, 2024

My review is regarding 3 excellent people in their areas: Alfredo: at reception desk, usually pm shift i believe. Excellent, caring, smart, empathetic and dedicated member of the staff. I have some situations with my reservation and he promptly guide me, calm me and just was an absolute pleasure to work with. Wish all the best for him and he should be an example of how to attend and receive guests. All my party agree on that. Wonderful gentleman! Nayeli and Berenice: Now my fellow friends ??. They are in the wedding planning area of the group. Since day one my dear friend the Bride felt at ease and was receiving prompt information and guidance. They are highly prepared, ready to anticipate anything and doing all of that with a big smile on their faces and with a wonderful human touch that leaves brides and bridal party feel calmed and hear. I got to spend a lot of time with this ladies while I was on maid of honor duties and they are absolutely rockstars at what they do. Wedding was a dream and everything everyone including the couple could dream of! Congratulations ladies!

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Vacation Offers

  • Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.

    Montego Bay, Puerto Vallarta, Cancun, Riviera Maya, Cozumel, Punta Cana

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