Overview
Step inside Dreams® Jade Resort & Spa, a fresh destination where sophistication meets pure beauty. Amazing suites feature ocean views including whirlpools, along with impressive amenities and exhilarating pursuits, alongside the sparkling sea with the world's second largest coral reef. A wondrous place where play and party are just steps from peace and quiet.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Theme parties and entertainment
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Partial ocean view or ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view or ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 2 double beds
- Garden view
- No more than 7 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 7 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Smoke-free
- The family suite includes 2 interconnecting junior suites tropical view rooms.
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Partical ocean view or ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partical ocean view or ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Preferred Club amenities include:
- Personalized check-in and check-out with concierge service
- Daily à la carte breakfast at Mercure
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Preferred Club amenities include:
- Personalized check-in and check-out with concierge service
- Daily à la carte breakfast at Mercure
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Units are individually decorated and may vary by unit
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Amenities
Lobby
Pool
Capers
Capers
Carnival
Castaways
CinCin
Coco Cafe
Mecure
Spice
Tamarindo
Barefoot Grill
Wine Cellar
Moments
Scores
Splash Bar
The Mix
The Reef
Time Out
Core Zone
Core Zone
Fitness centre
Spa
Spa
Spa
Wedding
Theatre
Location
Reviews
TripAdvisor Traveler Rating
Meh
Erin R on Mar 20, 2025
This was our first all inclusive experience. We booked on points using Hyatt and Chase Ultimate Rewards. We were originally booked in a room in building 2 which was really dirty - stains on all the beddi...ng, ripped sheets, hair all over the bathtub, it was outdated and smelled musty. We got upgraded to a room in building 7 which was obviously the much newer side of the resort where Premium rooms were. Attention to detail was still really lacking - sticker marks on mirrors and glass - glass bulb for lighting fixtures covered in styrofoam, plaster from patio ceiling peeling and falling into the hot tub. The whole property is in desperate need of power washing, you can just tell its dated and the weather is rough on it. Overall, the food was fine - the italian restaurant was our favorite. I was disappointed none of the main restaurants were open for lunch. Getting a reservation at the Hibachi experience was a pain. The guys bringing drinks at the pool were the nicest and most attentive of the food/drink staff bc they were tipped daily and got to know you. The weather was great, we went with an 18 month old who enjoyed the shallow heated pool (I wish there was a kids section with a small slide and some splash pad area) but he was young enough it didn't matter much - overall we had a decent time but I wouldn't waste my money/points going back.
It was an overall fun few days on the resort campus.
L837QQkevina (Saint Louis, Missouri) on Mar 20, 2025
It was better than anticipated for the overall experience. The all-inclusive is nice, but it came at the cost of very slow bartending and adequate food. The facilities were above expectations. They were ve...ry accommodating to the few hundred 18-year-old spring breakers.
Vacation Offers
-
Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
Punta Cana, Cancun, Montego Bay, Riviera Maya, St. Martin – St. Maarten, Tulum, Cozumel, Huatulco, Puerto Vallarta, Liberia, Los Cabos, Curaçao, Ixtapa
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
