Overview
This oceanfront resort offers a variety of all-inclusive services 24 hours a day. Ocean Riviera Paradise has exclusive suites for all tastes, themed restaurants for discerning palates, a Despacio Spa Centre to relax and unwind, and for those seeking a selective service, Ocean Riviera Paradise has Privilege services and amenities. This hotel is a short 10 minutes from Playa Del Carmen.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
974
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Daisy section
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool view
- Daisy section
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Eden section
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool view
- Eden section
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Privilege section
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Pillow menu
- Seating area
- Upgraded amenities
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
Privilege amenities include;
- Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
- Welcome gift.
- Reservations with priority seating in all a la carte restaurants.
- 24 hour room service.
- Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
- Special dinner included for stays of 4 nights or more.
- Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
- Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
- Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
- Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
- Butler Service.
- Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Privilege section
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
Privilege amenities include;
- Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
- Welcome gift.
- Reservations with priority seating in all a la carte restaurants.
- 24 hour room service.
- Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
- Special dinner included for stays of 4 nights or more.
- Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
- Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
- Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
- Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
- Butler Service.
- Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included.
- 1 king bed, and 1 sofa bed
- Pool view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- El Beso section
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed
- 1 king bed, and 1 sofa bed
- El Beso section
- Maximum 2 adults
- Ceiling fan
- Climate control
- Patio
- Seating area
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed
- Pool view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Privilege section
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Jetted tub
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
Privilege amenities include;
- Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
- Welcome gift.
- Reservations with priority seating in all a la carte restaurants.
- 24 hour room service.
- Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
- Special dinner included for stays of 4 nights or more.
- Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
- Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
- Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
- Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
- Butler Service.
- Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included.
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed
- Garden view
- 1 king bed, and 1 sofa bed
- Garden view
- Privilege section
- Minimum 1 adult, maximum 3 adults
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
Privilege amenities include;
- Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
- Welcome gift.
- Reservations with priority seating in all a la carte restaurants.
- 24 hour room service.
- Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
- Special dinner included for stays of 4 nights or more.
- Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
- Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
- Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
- Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
- Butler Service.
- Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included.
Amenities
Mike's Coffee
Beach wedding
Lobby bar
Pool bar
Beach
Spa
Motor lobby
Cabana
Eden pool
Teens club
Privilege Lounge
Piano bar
Pool
Bowling
Daisy pool
Waterpark
Hammocks
Mini club
Sports bar
Gym
Location
Reviews
TripAdvisor Traveler Rating
Wonderful Resort Experience with Delicious Food and Friendly Staff
_V6192YU (St. John's, Canada) on Nov 09, 2024
We stayed as a family of six with a baby. I loved everything: the cleanliness of the rooms was excellent, cleaning was done well, with fresh linens and a fully restocked minibar every day, and the air conditioning worked perfectly. The Wi-Fi worked well, though not throughout the entire hotel area. The service was great; everyone was friendly and tried to do their job well. Only a few bartenders were unprofessional and didn’t fully listen to orders, often walking away and preparing other drinks. A few times, I asked for non-alcoholic cocktails, but they didn’t listen and added alcohol anyway. This was especially the case with the bartenders near the beach by the El Beso pool. However, not all of them were like this. some were very hardworking and attentive. The food was excellent — we were so full, everything was very tasty with a great selection. There were also many à la carte restaurants offering different cuisines, and they were delicious. As for the beach, it wasn’t very large, but since it wasn’t crowded, it was enough for us. We also came during storm season, so the waves were very high, the red flag was up constantly, and there were a lot of rocks in the water. We hurt our feet, and with each day, there was less sand and more rocks. The pools were nice and clean and were regularly maintained. The entertainment was fantastic, with many different activities and evening shows. Overall, we were satisfied and would recommend it.
Great resort- Mediocre food
Katie M on Nov 09, 2024
My honest review! The resort itself it’s nice, everything can be easily walked without taking the little bus. The kid zone is simple but great, the staff are all so welcoming and fun for the kids there. There is a ton of entertainment- foam parties for adults and kids- the Disney show was our favorite- but they were all good. The performers are actually very talented! The beach is not as bad as everyone in this group made it sound- you can absolutely still swim it- and there’s plenty of sand for kids to play. If you go to the opposite side of the restaurant there’s a lil area of chairs before the privilege and that’s the best place to hang out on the beach. We didn’t have privilege, but our friends did. They were able to make our dinner reservations for us- which was great. I was jealous that they didn’t have to mess around with towel cards- they had a late night bar open that wasn’t the lobby- and they could get food to their rooms. All of that, in my mind makes it worth it to do privilege. If you book a privilege room from the start- not adding it on- that’s the most affordable way to do it. Don’t let them upgrade your room too rooftop- my friends regretted giving up their swim up room at check in cause the front desk person said they were getting upgraded. It was way too hot for them to hangout on the roof. All the rooms are pretty similar except the swim up double suite- not sure what it’s called exactly. But my friend has that one, and it’s super nice! She has two bathrooms and little dinning tables. My only negative comment(s) would be the food. This resort is not for foodies. You can get okay meals everywhere- but nothing here is over the top. I’m a food snob (I can’t help it, I just love good food), I won’t be returning to this resort solely because of the food quality. >>And-the amount of people pushing tours and massages throughout the resort and beach area. Someone is always trying to sell you something, like at breakfast a lady tried selling us bags of coffee at our table. But with that being said, all the staff we met were absolutely amazing, nice genuine people just trying to do their jobs!! If you want a unique cenote experience- we booked Krisles experience on Airbnb. She is her own business, and takes you to private land where you have the place to yourself. We all enjoyed it very much- All the other tours are big companies where you’ll be with tons of other people. Overall- I think this resort is great for the cost, this place makes it hard to have a bad time- loads of fun stuff to do all the time. With a great beach area and tons of beautiful pools!
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