TripAdvisor Traveler Rating

We had an amazing vacation at Bahia Principe Sian Kaan. The staff was amazing, golf was superb, and we loved all the a la carte restaurants. It was a little difficult to book reservations so I advise to bo...ok way in advance as soon as you check in. The shows at night were great, and the beach bar was lovely. Overall an amazing experience, will come back for sure!

Happy and hospitable staff!! The food was incredible. We are foodies and really appreciate quality meals. Even at the buffet, love and passion is put into an impressive number of dishes; the selection is a...mazing. The sauces and flavors were delightful. And of course the restaurants are a REAL treat. Overall, I would not hesitate to recommend this property as five stars.

Wonderful relaxing holiday. The hotel is spotless and the staff are very welcoming and extremely helpful. We upgraded our room to one with an outside jacuzzi which was so nice to get into after a long day ...round the pool. Food was excellent especially the speciality restaurants. We loved Dolcie Vita and Ku'uk. Will definitely be returning here in the future.

We had a really lovely stay we had a few issues with our room being to noisy and they moved us no problem .we enjoyed the al a carte restaurants that we were able to book .only issue we had was that althou...gh the food looked amazing it was cold not warm cold . We ate mostly then from the cenote cafe which was lovely.

From the second we arrived and were shown to our room, you could tell this was not a 5 star hotel. First room was on top of entertainment area ( playing bingo). We thought this was an upmarket exclusive ho...tel! Moved to second room, the air-con did not function properly so kept my husband awake all night. Moved to third room ( an upgrade)!!! On the first morning my husband had to call maintenance urgently as the toilet was overflowing with detritus and he was trying to stop the floor from flooding. Last 2 days of our trip there are elephants staying in the room above who make so much noise at 5 am in the morning it is impossible to sleep. You can hear every toilet flush and other aspects that should really be kept private. We had to unplug the fridge every night as it is so old and so noisy it vibrates and makes whooshing sounds all the way through the night. Some of the restaurants are good but on. 2 occasions I was told they could not feed me as everything was pre-prepared and they could not cope with cooking meat or fish without seasoning????? My husband could eat but I could not. Today our checkout today. We had checked that out transportation was included, but no the appalling communication between the front desk and the concierge meant that we had to pay 100$US for a taxi to the airport. Put