TripAdvisor Traveler Rating

Great stay in Sian kaan the thing that makes this hotel great for a vacation are the staff so friendly professional and welcoming everyone went out of their way to make sure we had a great stay special men...tion for Ana who greeted us every morning in the buffet for breakfast and lunch with a beautiful cheery smile and Mirian , Suemi and Misael for wonderful service.Also Ricardo for great service around the Alux poolside.The Room we had was large but could do with updating it was cleaned every day to a high standard and the mini bar was well stocked every day all the staff we interacted with were a credit to Bahía Príncipe

The resort was amazing. All the staff were friendly. Erandi and Ana were amazing. They made sure to help us with anything we needed.

what an amazing experience beautiful atmosphere excellent entertainment led by Delmar and Aleksander and the rest the shows were great the buffet was great the restaurants were very good all in all w...as a great experience and will visit again and again

We returned to Sian kaan for the third time,this time with friends. We stayed from the 9th to the 19th of April. The weather was fantastic although there was a lot of seaweed at the beach this time there w...as none in December. So most days we stayed around the pool, the entertainment crew ,led by Delmar are fantastic at keeping you entertained during the day with lively games around the activity pool, examples are ladder toss, darts ,beanbag toss mini golf, water polo and volleyball as well as trivia and bingo. All the games are for fun not competitive. Other members of the entertainment crew were Juanito ,Alex, Gracie, Ximena and Katya all were terrific. If you want quiet there is another pool too relax and read with no distractions, all the pools have drink service daily as well. The food in the buffet was always good and fresh always fresh fruits and vegetables, breads , sweets , ice cream, different styles of potatoes and rice , several different meats each day. We didn’t do supper at the buffet we always went to one of the many different a la carte restaurants throughout the complex 18 different ones I think . As guests at Sian Kaan you have access to all the bars restaurants buffets throughout all 4 resorts in the complex. All the staff in the restaurants and buffets and bars are very friendly and efficient.I Will give a special acknowledgment to Eglaydy and her co workers Rocia ,Fernando and Rosario for making our breakfast’s and lunches very enjoyable with her playful attitude and Spanish lessons, Our friends had a very enjoyable trip and Eglaydy was a joy to see everyday. The trolleys that shuttled us around everyday were always on time and the drivers always went out of their way to help get us where we were going if they could. Overall if you want a relatively quiet vacation with a semi older crowd I would highly recommend Sian Kaan ,there is nightly entertainment as well some 80s music ,some live music some dj, silent disco , karaoke and other stuff too . The rooms are spacious clean and quiet beds comfortable. We hope to return soon. I forgot to mention the Origen show at Tulum resort is terrific definitely worth seeing. We also went to the Mayan ruins in Chitzen Itza it was a long day but a great excursion.