Overview
This spectacular beach front resort is nestled between an incredible half mile stretch of pristine, white sand beaches and a championship golf course designed by Robert Von Hagge. The resort is the ideal getaway for families, couples and friends, with plenty of activities to keep everyone entertained, day or night. From the Kids Club, Spa indulgences, dancing the night away at the Disco or simply lounging on the beach or poolside, Sandos Playacar Beach Resort has it all for the perfect holiday.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
819
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Select Club section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club (18+) amenities:
This adults-only section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Select Club section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club amenities:
This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Hacienda section
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
- Garden or Pool View
- No more than 5 guests in the room
- 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
- Garden or Pool View
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club amenities:
This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
Amenities
Family
Beach
Bike
Chayita
Cupcakes
Entertainment
Festival
Gym
Grounds
Kid's Club
Golf
Pool
Slide
Pool
Rodizio
Spa
Teen Club
Location
Reviews
TripAdvisor Traveler Rating
Great Week at Sandos Playacar
Angela S on Nov 15, 2024
Our family had an incredible time at Sandos Playacar. The pool outside our room in the family section had a fun vibe and often had delicious tacos for lunch. The buffet options for breakfast were more than I could’ve ever imagined! The buffet dinners were also excellent with grilled meat , fresh pasta , poke bowls, lots of authentic Mexican dishes and a margarita bar. The tacos/burrito restaurant was outstanding and great for a quick snack. What really stood out was the Italian restaurant. The food, the ambiance, and Our servers Domingo and Jose were so attentive and knowledgeable. They made our night! The beach and beach pool are excellent along with the entertainment staff. Sergio led a stretch and meditation class that was absolutely amazing! Gal jumped into the pool and played volleyball with a bunch of us playing with a few kids. Again, above and beyond. We had an fantastic family vacation - thank you Sandos!
Great Resort - Detailed Travel Agent Review
Meander32028389299 (Bridgewater, Canada) on Nov 13, 2024
Stayed here for a few days on a work trip, here is my travel agent review (my 4th all inclusive in Mexico) If you're looking for the perfect beach, pool, and nature/tree feel, this is it. Our room was in the adult only side, so less than 2 minute walk to both the adult only pool/beach but the lobby and buffet as well. I would consider coming back with kiddos, as there's lots to do, and the food was great. WONDERFUL beach... lovely white sand, lots of space to walk, and swimmable water. Although end of October isn't high season, there were lots of open chairs all day, which are both under trees and not, so you can easily seek shade if needed. Location: The Playacar is in a gated community with a long list of other resorts, and vacation rentals. About a 20 minute (HOT) walk to 5th Avenue. We took a cab, which cost $15 USD, and was about a 3 minute drive. Check In/Staff: One key feature as a Canadian that I LOVED - AC in the lobby lol When you're getting off that transfer bus and walk into a nice and cold lobby, win for me! (Please note we had a private check in, as we are travel agents) but this process was super smooth, the lineup at the regular desk seemed to move very fast, and they were organized with the bag method. They get you your room number and bracelet, and you write your room number on the tags for your luggage for the bell boys. We had a group of 11, so it took about an hour for all of us to get into our rooms and luggage delivered. I made sure to tip these guys, they don't stop and were so kind! Food 8/10. Buffet had the best selection of the Sandos resorts that we went to, (Eco, and Cancun), plenty of options, multiple cook to order stations, crepes, eggs, meats, fish etc, lots of kid items, fresh fruit, pastas, desserts, ice cream station, and a gluten free section. We ate at a few different restaurants, split into groups. I enjoyed the French restaurant, the apple tart was one of the best desserts I've ever had! Overall I'd say we all enjoyed the meals. We had a few allergies in the group, and this resort was very on top of asking as soon as we entered, as well as the servers asking again when taking drink orders. We also enjoyed the Mexican restaurant as a group, and the fajitas were super yummy! We did find service in the a la cart restaurants very slow. So if you're looking for a speedy dinner, head to the buffet ;) The cupcake/coffee bar was a big win for me. Sometimes it's hard to get cold coffees down south, and this place was so cute. Not super consistent or perfect for orders, but a nice list of cold slushy coffee/chocolate options to work with! Rooms: (Select Club Adults only section, Select Superior room 1318 for reference, no balcony but could see the ocean!) - this section is the last to be renovated. Definitely outdated, but was totally fine. No large concerns, other than the outlets weren't the best. I had to test a few to find one that my plugs would stay in, as they were quite loose. This was a trend at all 3 Sandos resorts, so possibly just resort electrical in general :) This section has a beautiful green area in the center of the building, (photo added), and lots of monkeys hanging around! Literally! I loved opening my door to hear the leaves blowing and the water feature below. Working safe, AC nice and cold, personal water dispenser, daily housekeeping, hot water, awesome pressure, super comfy large bed, and overall clean. Additional rooms: We toured the property, and saw both the Family Section: Riviera Family King Jr, and Queen suites. As well as the Hacienda Junior, and 1 bedroom suites. These are newly renovated sections, and they are beautiful. These rooms are further towards the entrance of the resort, so a bit of a walk to the beach. The Hacienda are 6 unit buildings, with a shared pool area surrounded by trees. Looking like a small backyard, these are a great option for families! They give a condo feel, and would allow parents to get some outdoor time while babe naps inside just a few feet away! Entertainment: We had the pleasure of seeing 2 evenings of shows. Night 1 - Beauty and The Beast - just amazing! There was lots of seating, with a bar next to the large stage, and these dancers were great. The kids up front loved the show, as well as all of us adults. Night - Lady Gaga Tribute. This woman could SING. This was our favourite, as the dancers, main singer, costumes, and band were just incredible... bravo to them! Size & Grounds: This resort is quite large, so if you have little children, or accessibility issues, it's a bit of a walk from the Hacienda/Family rooms to the main buffet/lobby/and beach if this is what you're here for! There is a small golf cart style shuttle that runs constantly to help. We never waited more than 5 minutes for one, but they do fill up quickly! The grounds are well taken care of, with lots of beautiful greenery and plants. There are staff to be seen everywhere cleaning or landscaping etc. We even got to see them taking some coconuts off of trees for safety, which was a cool process! There are many cats, monkeys, and agouti on the resort which were awesome to see. We had no issues with them stealing our food or on our tables etc, but just use common sense and don't feed them. Additional: They have a Kids Club, pickle ball and tennis courts, a mini golf course, and water park. There is an arcade style place for kids as well, which turns into a kids night club until 11pm, next to the cupcake shop. CONS: (Please note I am being nit-picky) Outdated rooms: I noted above, the rooms we stayed in are the last to be renovated, which again, I was fine with. If you are looking for top of the line, these are not it. The newer section that I also noted above would be better suited. Outlets not consistent Other guests in our section had little to no wifi (you are in the jungle folks) No balcony (although my room had a bit of an ocean view, I could care less lol) Leak by my window NO SWIM UP BAR IN ADULT POOL - I know this can be a deal breaker for some, so thought I'd note. There is one in the family pool... sort of backwards to me but that's the setup! Slow service at buffet tables, depending on time of day, and a la carts. Clear weather damage in buffet ceiling needing repair (some large visible holes) Overall comments: I would 100% return here with my husband in the adult only section, or as a family with our kids with so much for them to do! The location, grounds, lush greenery, STUNNING beach and food are enough for me. The staff was lovely, and overall I had a great stay here. I would definitely recommend it to others!
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
