Barceló Maya Palace
Quintana Roo 5.0
Overview
Located on Riviera Maya’s finest beach, the AAA Four-Diamond Barceló Maya Palace is an all-suite, 24-hour, all-inclusive resort perfect for families and couples alike. The resort features six restaurants, five bars, three pools, a water park, and more. Guests also enjoy full access to Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Palace.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
756
Inclusions
- Daily activities
- Round-trip airport transfers
- Barcy kids club
- Entrance to nightclub
- Gratuities
- Exchange privileges: Stay at 1 and play at 5, guests also have access to the pools, beach area, restaurants and bars at Barceló Maya Beach Resort, Barceló Maya Caribe, Barceló Maya Tropical Resort and Barceló Maya Colonial
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
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- 1 king bed, or 2 double beds
- Garden view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Ceiling fan
- Seating area
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
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- 1 king bed, or 2 double beds
- Pool view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Ceiling fan
- Seating area
- 24 hour room service
- Terrace
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Premium Level Amenities:
· Private check-in/check-out
· Early check-in and late check-out (subject to availability)
· Concierge service
· Upgraded room amenities
· VIP mini-bar
· International bar available at the Premium Level Lounge
· Unlimited à la carte restaurants (upon availability)
· Bottle of sparkling wine & welcome amenities in room upon arrival
· Free internet access in business centre
· Access to VIP area in the disco
· 20% off spa and beauty salon
· Pool towels in room
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- 1 king bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Ceiling fan
- Seating area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Premium Level Amenities:
· Private check-in/check-out
· Early check-in and late check-out (subject to availability)
· Concierge service
· Upgraded room amenities
· VIP mini-bar
· International bar available at the Premium Level Lounge
· Unlimited à la carte restaurants (upon availability)
· Bottle of sparkling wine & welcome amenities in room upon arrival
· Free internet access in business centre
· Access to VIP area in the disco
· 20% off spa and beauty salon
· Pool towels in room
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- 1 king bed, 2 single beds, and 1 sofa bed
- Garden view
- No more than 5 guests in the room
- 1 king bed, 2 single beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
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- 1 king bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Premium Level Amenities:
· Private check-in/check-out
· Early check-in and late check-out (subject to availability)
· Concierge service
· Upgraded room amenities
· VIP mini-bar
· International bar available at the Premium Level Lounge
· Unlimited à la carte restaurants (upon availability)
· Bottle of sparkling wine & welcome amenities in room upon arrival
· Free internet access in business centre
· Access to VIP area in the disco
· 20% off spa and beauty salon
· Pool towels in room
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Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Waterpark
Barcy Club kids club
Open daily
- Children ages: 2 to 11
Type | Amenities | |
---|---|---|
Sports Bar | Bar, Sports bar | |
Disco | Nightclub | |
Lobby Bar | Bar, Lobby bar | |
Sports Bar | ||
Type | Bar, Sports bar | |
Amenities | ||
Disco | ||
Type | Nightclub | |
Amenities | ||
Lobby Bar | ||
Type | Bar, Lobby bar | |
Amenities |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Internet
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Rodizzio | À la carte | International | Dinner | Dress code, Reservations required |
Brasserie Restaurant | À la carte | French | Dinner | Dress code, Reservations required |
Caribe | À la carte | Caribbean | Dinner | Dress code, Reservations required |
Grill Coral | Buffet | International | Lunch, Snacks | |
Mirador | Buffet | International | Breakfast, Dinner, Lunch | |
La Hacienda | Buffet | Mexican | Breakfast, Dinner, Lunch | |
Rodizzio | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Brasserie Restaurant | ||||
Type of restaurant | À la carte | |||
Type of cuisine | French | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Caribe | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Grill Coral | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Lunch, Snacks | |||
Additional Information | ||||
Mirador | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
La Hacienda | ||||
Type of restaurant | Buffet | |||
Type of cuisine | Mexican | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information |
- Rooms: 756
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
-
All-inclusive: Included
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
All Inclusive
*Reservations required/1 à la carte meal per night. Other restrictions may apply
Pools
- Adults only pools: 1
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 11
Golf
- Mini golf: on site
- Putting green: on site
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Giant chess
- Multi-sports court
- Bowling Alley available ($)
- Soccer Field
- Pirates Island and surf pool Sur Rider available ($)
- Dolphinarium available ($)
- ATM
- Business centre
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Parking
- Tour desk
- Valet parking
- Wedding facilities
- News stand available ($)
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Aerial view
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Lobby Bar
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Pool
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Pool
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La Hacienda Restaurant
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Terraza Restaurant
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Mirador Restaurant
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Restaurant
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Weddings
Location
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Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
Wedding Review
Amanda Q on Feb 15, 2025
Our wedding at The Barecelo Maya Palace took place on Feb 7th, 2025 and it was beautiful. We used the Barcelo vendors for our DJ, photographer and flowers and were extremely satisfied with all of the servi...ces. The DJ was great, the flowers were beautiful, we have only seen a sample of the photos currently but so far they look amazing. The photographer was great when it came to situating different poses and made it fun. The DJ and our wedding coordinator Angel really helped keep the reception running smoothly. Our wedding coordinator, Angel, was amazing throughout the entire planning process and really put a ton of thought and work into the entire ceremony and reception. We couldn't have done it all without him and couldn't have asked for anyone better. When we first decided on doing a destination wedding, I was cautioned that it can sometimes be difficult to get the planning done and that it can be difficult to get ahold of your wedding coordinator. I didn't not experience that. Angel worked very hard to respond extremely promptly and always answered all of my questions. Which sometimes could be many! Angel made our entire day amazing and went above and beyond what we had expected. I couldn't be happier with how our wedding turned out and really appreciate all the work that went into our wedding. Thank you to the entire Barcelo team, our time here has been amazing! Amanda Quinlan
Great place
Tavia V on Feb 14, 2025
Great place. Everyone had a blast. The restaurants were delicious. The staff was very kind. The pools were clean. There is a huge lack of shade though. I do have a few suggestions for the hotel- 1. Put a... net for shade over the kids pool. Kids out there getting sun burnt.. it's not right. 2. The no smoking rule should be enforced. Smoking near children is unacceptable. 3. More enforcement on the no chair saving rule. I have seen lots of complaints and I experienced this myself, people just put their stuff on a chair and leave for hours. 4. I had the only room that was motion activated for the lights, I use a cpap so this made sleep impossible. I understand what you're doing, but you should ask these questions when booking people so that I wouldn't have gotten this type of room.
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