All inclusive

Barceló Maya Palace

Quintana Roo 5.0

Overview

Located on Riviera Maya’s finest beach, the AAA Four-Diamond Barceló Maya Palace is an all-suite, 24-hour, all-inclusive resort perfect for families and couples alike. The resort features six restaurants, five bars, three pools, a water park, and more. Guests also enjoy full access to Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more.  Live up to more at Barceló Maya Palace.

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

756

Rooms

Junior Suite
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 5 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV

Junior Suite Pool View Premium Level
484 square feet
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 5 guests in the room
Junior Suite Pool View Premium Level
484 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Premium Level Amenities:

·         Private check-in/check-out

·         Early check-in and late check-out (subject to availability)

·         Concierge service

·         Upgraded room amenities

·         VIP mini-bar

·         International bar available at the Premium Level Lounge

·         Unlimited à la carte restaurants (upon availability)

·         Bottle of sparkling wine & welcome amenities in room upon arrival

·         Free internet access in business centre

·         Access to VIP area in the disco

·         20% off spa and beauty salon

·         Pool towels in room

Junior Suite Ocean Front Premium Level
485 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 5 guests in the room
Junior Suite Ocean Front Premium Level
485 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Premium Level Amenities:

·         Private check-in/check-out

·         Early check-in and late check-out (subject to availability)

·         Concierge service

·         Upgraded room amenities

·         VIP mini-bar

·         International bar available at the Premium Level Lounge

·         Unlimited à la carte restaurants (upon availability)

·         Bottle of sparkling wine & welcome amenities in room upon arrival

·         Free internet access in business centre

·         Access to VIP area in the disco

·         20% off spa and beauty salon

·         Pool towels in room

Family Junior Suite
1012 square feet
  • 1 king bed, 2 single beds, and 1 sofa bed
  • Garden view
  • No more than 5 guests in the room
Family Junior Suite
1012 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV

Suite Ocean Front Premium Level
1367 square feet
  • 1 king bed
  • Oceanfront
  • No more than 3 guests in the room
Suite Ocean Front Premium Level
1367 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Premium Level Amenities:

·         Private check-in/check-out

·         Early check-in and late check-out (subject to availability)

·         Concierge service

·         Upgraded room amenities

·         VIP mini-bar

·         International bar available at the Premium Level Lounge

·         Unlimited à la carte restaurants (upon availability)

·         Bottle of sparkling wine & welcome amenities in room upon arrival

·         Free internet access in business centre

·         Access to VIP area in the disco

·         20% off spa and beauty salon

·         Pool towels in room

Amenities


Location

Address
Ctra. Federal Chetumal - Km 266., Puerto Juarez, Quintana Roo, Mexico
80 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Wedding Review

Amanda Q on Feb 15, 2025

Our wedding at The Barecelo Maya Palace took place on Feb 7th, 2025 and it was beautiful. We used the Barcelo vendors for our DJ, photographer and flowers and were extremely satisfied with all of the servi...ces. The DJ was great, the flowers were beautiful, we have only seen a sample of the photos currently but so far they look amazing. The photographer was great when it came to situating different poses and made it fun. The DJ and our wedding coordinator Angel really helped keep the reception running smoothly. Our wedding coordinator, Angel, was amazing throughout the entire planning process and really put a ton of thought and work into the entire ceremony and reception. We couldn't have done it all without him and couldn't have asked for anyone better. When we first decided on doing a destination wedding, I was cautioned that it can sometimes be difficult to get the planning done and that it can be difficult to get ahold of your wedding coordinator. I didn't not experience that. Angel worked very hard to respond extremely promptly and always answered all of my questions. Which sometimes could be many! Angel made our entire day amazing and went above and beyond what we had expected. I couldn't be happier with how our wedding turned out and really appreciate all the work that went into our wedding. Thank you to the entire Barcelo team, our time here has been amazing! Amanda Quinlan

TripAdvisor users rated this property 4 out of 5

Great place

Tavia V on Feb 14, 2025

Great place. Everyone had a blast. The restaurants were delicious. The staff was very kind. The pools were clean. There is a huge lack of shade though. I do have a few suggestions for the hotel- 1. Put a... net for shade over the kids pool. Kids out there getting sun burnt.. it's not right. 2. The no smoking rule should be enforced. Smoking near children is unacceptable. 3. More enforcement on the no chair saving rule. I have seen lots of complaints and I experienced this myself, people just put their stuff on a chair and leave for hours. 4. I had the only room that was motion activated for the lights, I use a cpap so this made sleep impossible. I understand what you're doing, but you should ask these questions when booking people so that I wouldn't have gotten this type of room.

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