Hotel Xcaret Mexico
Riviera Maya 5.0
Overview
Enjoy this natural hideaway framed by the Caribbean Sea and the mystical jungle of the Riviera Maya. With a remarkable Mexican essence, the design of Hotel Xcaret Mexico integrates modernism, nature and tradition with an architectural vision in which from any point of the room you can admire spectacular views of the turquoise sea, the rivers, the pool or the jungle.
Experience 'The Best of Mexico included' at this AAA Five Diamond Awarded property.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Unlimited access to all the parks and tours of Experiencias Xcaret, along with the food plan offered by each one of them. We also provide roundtrip transportation from & to all Xcaret parks & tours: Xcaret, Xplor and Xplor Fuego: These parks don't require a reservation.
Xenses*, Xavage, Xoximilco, Xel-Há, Xenotes, Xichen Deluxe with a fee of $33.00 USD per person (subject to change) and Xcaret Xailing Roundtrip Ferry to Isla Mujeres & Catamaran tour to Isla Mujeres. Let our concierge take care of the reservation and transportation, you just enjoy it.
*This park does not have a restaurant and does not include meals or drinks.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
900
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited access and transportation to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, Xenotes and Xichén Tours.
- All taxes
Rooms
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-mexico-garden_suite_02.jpg)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
![Suite Garden Spa Adults](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/cunhx2-suite-garden-spa.jpg)
- 1 king bed
- Garden view
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with shower only
- Jetted tub
- Pillow menu
- Seating area
- Hydrotherapy circuit at Muluk Spa and Wellness
- 15 minute reflexology massage (subject to availability)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-mexico-suite-river-01.jpg)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-suite-ov.jpg)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-mexico-ocean-front-family-02.jpg)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
![Suite Ocean Front Adults](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/cunhx2-suite-ocean-front-adults.jpg)
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Balcony
- Butler service
- Jetted tub
- Pillow menu
- Seating area
- Exclusive access to the roof top with a private pool (Exclusive for Casa Fuego)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/cunhx2-suite-river-adults-1.jpg)
- 1 king bed, and 1 sofa bed
- River
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- River
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/cunhx2-swim-up-garden-1.jpg)
- 1 king bed, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-mexico-garden_suite_02.jpg)
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-mexico-suite-garden-01.jpg)
![Suite Garden Spa Adults Suite Garden Spa Adults](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/cunhx2-suite-garden-spa.jpg)
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-mexico-suite-river-01.jpg)
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-mexico-suite-river-02.jpg)
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-mexico-suite-river-03.jpg)
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-suite-ov.jpg)
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-mexico-ocean-view-01.jpg)
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/hotel-xcaret-mexico-ocean-front-family-02.jpg)
![Suite Ocean Front Adults Suite Ocean Front Adults](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/cunhx2-suite-ocean-front-adults.jpg)
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/cunhx2-suite-river-adults-1.jpg)
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/cunhx2-suite-river-adults-2.jpg)
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/cunhx2-swim-up-garden-1.jpg)
![](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/rooms/cunhx2-swim-up-garden-2.jpg)
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Kids Club
- Teen Club
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | Live music |
Pool Bar | Bar, Pool bar, Swim-up bar | |
Trajinera Swim Up Bar | Bar, Swim-up bar | |
Cantina Los Faroles | Bar, Wine/martini bar | Food options available, Live music |
Rooftop Bar Fuego | Bar, Pool bar | Food options available, Open air |
Minimum age restrictions apply, picture ID required.
Check-out time: 12:00 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
HA' | À la carte | Mexican | Dinner | ($), Adults only, Dress code, Reservations required |
La Trajinera | Buffet | International | Dinner, Lunch | |
Cantina Los Faroles | À la carte | Grill/steak house, Mexican | Dinner | Dress code |
Chibali | Buffet, Snack bar | International | All day dining | |
Teatro del Rio | À la carte | International, Dinner Show | Dinner | Dress code, Reservations required |
Xin-Gao | À la carte | Asian, Sushi | Dinner | Reservations required |
Las Playas | À la carte | Caribbean, Mediterranean | Dinner, Lunch | |
Las Cuevas | À la carte | Mexican | Dinner | This venue may be closed or have reduced days of service during low season |
Mercado de la Merced | Buffet | Mexican | All day dining |
- Rooms: 900
- Eco-friendly hotel
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
- Yoga
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 11
- Kids pools: 1
Water sports
- Non-motorized watersports: on site
Other sports
- Hiking: on site
- Tennis courts: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Jungle Trails
- Business centre
- Catholic wedding chapel available ($)
- Concierge
- Giftshop available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)
![.](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-vista-07.jpg)
![.](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-bar-fuego-04.jpg)
![.](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-inlet-beach.jpg)
Inlet
![.](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-inlet-beach_2.jpg)
Inlet
![Inlet](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-inlets-01.jpg)
Inlet
![Inlet](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-inlets-02.jpg)
Inlet
![Inlet](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/cunhx2-inlet.jpg)
Inlet
![Gym](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-gym-01.jpg)
Gym
![Kids Club](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-kids-club-01.jpg)
Kids Club
![Kids/Family Club](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-kids-family-club-02.jpg)
Kids/Family Club
![Kids/Family Club](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-kids-family-club-03.jpg)
Kids/Family Club
![Chibali Restaurant](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-chibali-01.jpg)
Chibali Restaurant
![Ha Restaurant](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-ha-01.jpg)
Ha Restaurant
![Ha Restaurant](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-ha_rest.jpg)
Ha Restaurant
![Mercado de la Merced](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-la-merced-01.jpg)
Mercado de la Merced
![Mercado de la Merced](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-la-merced-03.jpg)
Mercado de la Merced
![Trajinera Restaurant](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-la-trajinera-01.jpg)
Trajinera Restaurant
![Trajinera Restaurant](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-trajinera-03.jpg)
Trajinera Restaurant
![Trajinera Restaurant](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-bar-trajinera-01.jpg)
Trajinera Restaurant
![Las Cuevas](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-las-cuevas-01.jpg)
Las Cuevas
![Las Cuevas](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-las-cuevas-04.jpg)
Las Cuevas
![Las Playas](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-las-playas-01.jpg)
Las Playas
![Las Playas](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-las-playas-03.jpg)
Las Playas
![Lobby Bar](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-lobby-bar-01.jpg)
Lobby Bar
![Lobby Bar](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-lobby-bar-02.jpg)
Lobby Bar
![Cantina Los Faroles](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-los-faroles-01.jpg)
Cantina Los Faroles
![Cantina Los Faroles](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-cantina-los-faroles.jpg)
Cantina Los Faroles
![Pool Bar](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-pool-bar-01.jpg)
Pool Bar
![Fuego Restaurant](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-restaurante-fuego-01.jpg)
Fuego Restaurant
![Fuego Restaurant](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-fuego-bar.jpg)
Fuego Restaurant
![Xin Gao Restaurant](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-xin-gao-res.jpg)
Xin Gao Restaurant
![River](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-river-03.jpg)
River
![River](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-river-05.jpg)
River
![Spa](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-spa-03.jpg)
Spa
![Spa](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-spa-04.jpg)
Spa
![Teatro del Rio](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-teatro-01.jpg)
Teatro del Rio
![Teatro del Rio](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/hotel-xcaret-mexico-teatro-02.jpg)
Teatro del Rio
Location
![64 km from CUN airport 64 km from CUN airport](/content/dam/westjet/images/hotels/cun/cunhx2-hotel_xcaret_mexico/main/cunhx2-hero.jpg)
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 5.0
-
Location 5.0
-
Rooms 5.0
-
Service 4.5
-
Value 4.5
Best bar tender Hotel Mexico .. he should teach the rest of the bar tenders to make the passion fruit margarita.
Jacqueline T on Sep 08, 2024
Sebastian works at the Lobby bar and makes the best drinks!! He is cordial and pleasant bar tender. One of a kind in hotel Mexico. Please visit him and ask for a passion fruit margarita you will try it and love it. No other place in hotel Mexico or Arte makes drinks like him!
QUALITY Vacation on the Mexican Riviera
Mark P on Sep 02, 2024
We just got back from our trip to Hotel Xcaret Mexico for our destination wedding where we had almost 100 guests also stay at the resort as well. The wedding, in and of itself, was beyond what we dreamed and hoped it would be. But during our overall stay, we were made to feel extremely welcome, attended to, and taken care of. The three superb standouts were: Iván Meléndez, Adriana Garrido, and Mauricio Cupid who all were assigned to us as our butler crew for our 1-week stay. They worked seamlessly together in shifts consistently checking in with us via WhatsApp to make sure we had what we needed and if there was anything they could do to help or fix. They were able to quickly and easily help my parents adjust one of their activities reservations with other extended family members (and they were on their own separate resort reservation booking). They took care of me and my wife’s wedding suit and dress, respectively, handling the pickup and drop off for steaming. They made restaurant reservations for us swiftly. They took care of damn near EVERYTHING we needed. If R&R is what you need while on vacation, even while leading up to a big event like, oh, I don’t know, YOUR OWN WEDDING, Hotel Xcaret Mexico does not disappoint. Big shout out again to Iván, Adriana, and Mauricio. Dream Team right there ??????
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