TripAdvisor Traveler Rating

The Vibe team makes the Royalton night life.. especially Elzea and Sam! All of them work hard to make your vacation a fun experience! Everyone at the hotel was personable and friendly. It was hard to say ...goodbye to our new friends. We will be back soon!

We enjoyed our stay at the Hideaway at Royalton. Shout out to the fun vibe staff, Sam, Elzea, and many others, Thanks to the great bartenders Brandon, Stephen and Reena and Anastasie. The staff was all gr...eat; many times asking us to fill out a survey. We also enjoyed the variety of entertainment.

We had a fabulous time! My GF had never been out of the USA before this trip! It is about a 2-hour taxi ride to the resort from the international airport, so be prepared. We heard about the mud baths bu...t that excursion through Nexus is an all-day affair including a waterfall, lunch, catamaran ride, and snorkeling. All we wanted was the first 3, which was arranged through Nexus to use "Tour for the Day." Every restaurant and bar we ate at was fabulous. We ate several times at the buffet for convenience's sake. The resort is shaped like a horseshoe with the Hideaway being a few buildings on one end and The diamond club on the other tip. Multiple pools to choose from. The only hiccup we had was the final dinner. We signed up for the Chef’s Table and nothing was ever said about having to choose a menu before the dinner. They said they left a message on the room phone but we were not checking that, they could have called or texted us. Bottom line they had to cancel but offered the Candle Light Dinner on the shore for a reduced price and it was actually better. The entertainment by the Martini Bar was also very good. Sometimes a small live ensemble and sometimes a full stage experience. Highly recommend! BTW, book Tenason as your driver and guide at Tour For the Day if you get a chance!

There is little or no segregation of adults and kids parts. Room maintenance is poor (smell of stagnant water filled room, floor tiles lifted, safe broken) and customer service levels poor. No towels rep...laced in rooms, fridge filling sporadic restaurant staff moody. Buffet is limited and in worst half in terms of choice I’ve seen in all inclusive resorts. Save yourself the heartache; there are lots more better options out there. Staff don’t care for a reason

The Royalton at St.Lucia was most definitely not what we expected. Instead of receiving the suite with soaking tub, we ended up in a disabled room with tired, chipped furniture and an adjoining room and no...isy people. Staff in reception weren't interested in the slightest. The staff on the ground were overall delightful, but management require a kick up the backside. Overall, if you're looking for an all-inclusive, noisy vacation with obnoxious loud, ill-mannered people who drink from morning to night with kids all over the place - we were in the adults-only section, but you'd never know it, then this is for you. Sadly, not for us. Our foray into the world of the Caribbean all-inclusive will be our last. A very disappointing and expensive mistake.