TripAdvisor Traveler Rating

I loved the staff at the Westin Wall Center Airport. I asked for a firm mattress and they added a product to firm up the mattress. I got the best sleep at a hotel! We ate breakfast at their diner. I do t ...care for sweetened tea so Evelyn made me my own ice tea without sugar. She went above and beyond to make our trip amazing. She fave us pointers of where to go. Benjamin at the front desk also went above and beyond. He told us about the new sky train and how to get to the suspension bridge and the team without spending a fortune. He offered to lend us umbrellas because it looked like rain. There was also a confusion where the taxi took us to the wrong hotel. The taxi sped away but the folks at the Westin downtown face us a taxi voucher to get to our correct hotel, they made sure the taxi had the correct address and when we arrived we were given two complimentary drink coupons for the mixup. It was not the hotel’s responsibility yet they went out of their way to help my friend and me. I loved Canada but it was these small gestures that me fall in love with the Canadian people. Thank you to them all for making our trip so memorable and fun.

Evelyn was amazing in the restaurant! Best server! Offered excellent suggestions about what to do in town. Really appreciated her. Benjamin at the front desk was also amazing! Went above and beyond to mak...e sure that we had the best experience in Vancouver. He helped us navigate and find the best ways to have fun. Because that hotel is close to the skytrain it makes it very convenient to get downtown. So if you want a hotel that’s close to the airport yet easy to get to downtown. This is the place! And when you have great people working at a hotel, it just makes things even better!

The location is not the best but it is close to the airport. They do provide free shuttle to and from the YVR and you need to take the shuttle from the departure level. The room is quite good, good bed and... pillows, large TV. The room atmosphere is still good but I was here about 10 years ago and it looks a bit worn out now. They might need to do some minor upgrading on some cabinets and furnitures. Their gym and pool is quite far from the hotel rooms so I was too lazy to try it after a long day out and the long walk towards the pool. They gave me free parking during my stay so that was a good bonus. If you don't have a car it is a bit of a walk to some restaurants like starbucks or burger king. A block away is one of the stops Capstan station of the train. Overall, a good place to stay but not the most convenient location.

Exceptional Stay Near Vancouver Airport! We had a wonderful experience at the Westin Wall Hotel. Its location near the Vancouver Airport couldn’t be more convenient, especially for travelers needing a res...tful stop before or after a flight. The staff truly bent over backwards to ensure every detail of our stay was perfect—they were attentive, friendly, and genuinely committed to our comfort. Our room was beautifully decorated, clean, and incredibly comfortable, making it easy to relax. We also enjoyed a fantastic meal at the hotel’s lobby restaurant; the food was fresh, flavorful, and nicely presented. Overall, an outstanding stay—we’ll definitely return!

We stayed at this hotel because of its proximity to the airport and the shuttle service. The hotel was nice and clean. However, the shuttle from the airport does not say "WESTIN" it says "WALL CENTRE", so ...we ended up waiting a long time before realizing it. They should definitely label the shuttle with "Westin." Other than that, everything was great.