TripAdvisor Traveler Rating

This was our second stay at this resort. We are a family of 4 with kids 7 and 11. Rooms, very clean, serviced daily and fridge stocked with beer and water. A la carte restaurants were all very nice. Food options to please most people's tastes. Phenomenal beach. Large pool. Great activities for children and nightly entertainment. Most importantly are the staff. This crew are some of the most hard working friendly people I've ever met. Always aiming to please. Dayana and Noel in the front office, Vladimir in the buffet, Miriam around the pool doing activities and all the hundreds of others that come together to make this place so pleasant. Mucho gracias to all! We'll be back 100%.

We just returned from another week at the Sol Palmeras. The staff and hotel were great as usual. Food is definitely above par for the country. Special shout out to Ernesto at the lobby bar, Jaime in the Buffet, , Maria in the office, Raime, Jorge Luis, Cutting and Yahimy were all exceptional servers. The resort was operating as always and we did not experience any food shortages or power outages which we were very grateful for. They is a bit of a shortage of butter, but it was available at breakfast. Our only issue ever with the resort is that the pool rules aren't really enforced and therefore you are surrounded by smokers, all day long, as there are a majority of international guests from countries where smoking is still predominant. Even though it says no smoking at the pool deck. Also kids running around the pool, even though it says no running. Otherwise very enjoyable week.

I went to Sol Palmeras with my husband and two children, ages 9 and 13. We had a wonderful time and enjoyed every moment of our stay there. The hotel is old, but well maintained and very clean. All common areas and the garden were clean and tidy at all times. Our room was spacious and renovated, but it could use additional paint touch up and a better sleeping arrangement in the sitting area. The balcony was big and we had a pool view, which was amazing! The bedding was pristine clean and the room was swiped and tidied daily, with fresh towels provided when we needed. The maids were friendly, polite and hardworking. The food was good, and there was always a good selection of fresh salads, fresh fruits, cheeses, bread, pasta, pastries, wood oven baked pizza, eggs in different ways, pork, tuna, burgers, french fries, steamed veggies, sea food etc. The snack bar offered burgers and sausages, with salads and bread during the day and the ice cream stand offerred an excellent ice cream. There was always something to eat and drink (variety of juices, coffee, tea, excellent white wine). We are not big on alcohol or cocktails, so I can't comment on the selection. The pool area is great, with lots of activities for kids and grown ups: ping pong table, volleyball and basketball, zumba and water aerobics classes, line dancing, kids activities and games with animators. Clean beach towels were provided daily. The best part of the resort is definitely the beach - white sand and shallow, clean and warm ocean, perfect for relaxation and having fun. Animators were engaging the guests with stretching exercises, line dancing and beach volleyball. The staff all over the resort was polite, welcoming and professional, going out of their ways to make our stay enjoyable. The highlight of our vacation was snorkeling in the Bay of Pigs with Alejandro. We highly recommend it as it was perfectly organized, with great transportation to and from the location (2h drive in each direction). We had two snorkeling sessions to explore corals and the colorful wildfile in the bay, and to see the shipwreck which was a further away from the shore, and finally had a lunch at a traditional restaurant.

We visited sol palmeras with a group of family,we had a really nice experience in the buffet with Maidelys she always organized some arrangements for us,thanks again Maidelys for all your support and nice service,the food was great every time,they had another option for breakfast by the pool and we enjoyed literally because was more relaxed and quiet. I Remember the waitress name was Yeny amazing service always.In general all the staff were great I would like to mention some of them to say thanks for all the great hospitality Michel the bellboy,at the reception Yamile,Juanita,at the pool nany ,at the lobby Ernesto is very friendly, the hotel is one of the best we stayed in varadero,is very close to Plaza America another amenity,in the way to plaza America we ate in the jacuzzi snack bar and was the best hamburger of the hotel also Yeny was amazing and professional thanks,?? the beach was beautiful we used to walk in the morning if you planning to go to varadero this hotel will be amazing and you never will be disappointed,also don’t forget to tip this people work very hard and they don’t have so much stuff,if you see someone acting little grumpy maybe is because that person didn’t sleep well due the power situation in Cuba don’t get personal,just enjoy your vacation and thanks for all those people that helps with donations the Cuban people.??????????

I loved this hotel, the service is incredible. My favorite place is the grill bar, the girl's attention is super. You have animation during the day and at night, the entertainment team is super friendly, you should especially meet Marian. There were clients who did not participate in their activities but enjoyed them from the outside and talked about it with us, it gives off a very good vibe. She does a good job along with the other guys too. In short, I liked everything except that there were no French fries on the buffet.