Active Advisories
The pool at The Fairmont Empress will be closed from January 6-17, 2025 for annual maintenance. All efforts will be made to minimize impact to guests.
Overview
Rising regally over Victoria's spectacular Inner Harbor, Fairmont Empress luxury chateau-style hotel showcases the spirit and energy of Vancouver Island in grand style and offers the perfect escape from the stresses of modern life. Guests can enjoy activities such as whale watching safaris, world-class cultural exhibits, playing golf, tasting mouth-watering local cuisine, or going on scenic garden and winery tours. No stay at The Empress would be complete without a visit to one of the magnificent Victoria restaurants in this historic hotel. Guests may try the coveted English ritual of Afternoon Tea, savor the famous curry buffet in The Bengal Lounge or sample award-winning food and wine in The Empress Room. The impressive surroundings and exceptional cuisine guarantee a truly memorable Victoria dining experience.
Check in
4 p.m.
Check out
11 a.m.
Rooms
477
Inclusions
Rooms
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Ceiling fan
- Seating area
- Smoke-free
- 24 hour room service
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Rollaway bed (on request)
- TV
- Complimentary toiletries
- 2 queen beds
- No more than 4 guests in the room
- 2 queen beds
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- 24 hour room service
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Rollaway bed (on request)
- TV
- Complimentary toiletries
Amenities
Restaurant
Restaurant
Fitness centre
Exterior
Lobby
Lobby bar
Meeting room
Pool
Q Bar
Spa
Location
Reviews
TripAdvisor Traveler Rating
Wonderful get-away on the Gold Floor at the Fairmont Empress
George M on Nov 08, 2024
We spent one evening on the Gold Floor and were extremely pleased with the comfort and warmth provided by Miriam and her attentive team. We particularly enjoyed the appetizers and desserts provided in the evening and the breakfast the next morning. We thoroughly enjoyed our "in-town get-away" and would highly recommend to anyone.
Exceptional service, gorgeous hotel and fabulous stay.
CAnneDial on Nov 07, 2024
We did a Gold stay and the service was just way beyond our expectations. Unfortunately, I did not get the name of the girl who checked us in but she was extremely nice and very helpful and remembered us and our special event. I wish I had thought to ask her name! We also want to mention Alexander who went above and beyond to help us and also had an exceptional memory and attention to detail. He was so kind and attentive. David and Yulia were also extremely helpful and kind. The staff was just beyond amazing. The hotel is exquisite but the staff made it personal and special. We felt very attended to. The Gold lounge was also beyond our expectations and just so worth it. It was a great place to relax, plan and talk about our day. The staff there was also wonderful. The room was comfortable and well appointed and beautiful. The beds were exceptionally comfortable and we are difficult to please in that area. If I had to point out one negative it would be that there was a little bit too much noise at night for my liking and that we were able to hear a barking dog and baby at one point but that did little to negate our wonderful stay. The hotel itself is so gorgeous and just full of the magical details that we truly appreciate. There is so much to see and so many beautiful places to explore. We had a couple of rainy days and didn't want to get out but there was plenty of things offered within the hotel itself to keep us contented. Overall, this is probably the best hotel experience we've ever had. Thank you to your wonderful staff for going above and beyond.
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