Hotel

Fairmont Empress

Victoria 4.5

Overview

Rising regally over Victoria's spectacular Inner Harbor, Fairmont Empress luxury chateau-style hotel showcases the spirit and energy of Vancouver Island in grand style and offers the perfect escape from the stresses of modern life. Guests can enjoy activities such as whale watching safaris, world-class cultural exhibits, playing golf, tasting mouth-watering local cuisine, or going on scenic garden and winery tours. No stay at The Empress would be complete without a visit to one of the magnificent Victoria restaurants in this historic hotel. Guests may try the coveted English ritual of Afternoon Tea, savor the famous curry buffet in The Bengal Lounge or sample award-winning food and wine in The Empress Room. The impressive surroundings and exceptional cuisine guarantee a truly memorable Victoria dining experience.

Check in

4 p.m.

Check out

11 a.m.

Rooms

477

Rooms

Fairmont City View Room
250 square feet
  • 1 king bed, or 2 double beds
  • No more than 3 guests in the room
  • Maximum 3 adults
Fairmont City View Room
250 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request)
  • TV
  • Complimentary toiletries

Deluxe City View Room
330 square feet
  • 2 queen beds
  • No more than 4 guests in the room
  • Maximum 4 adults
Deluxe City View Room
330 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request)
  • TV
  • Complimentary toiletries

Amenities


Location

Address
721 Government Street, Victoria, British Columbia, Canada
27 km from YYJ airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.9
  • Rooms 4.1
  • Service 4.5
  • Value 3.8
TripAdvisor users rated this property 3 out of 5

Disappointed

G3025TSjohnm (Ludlow, United Kingdom) on May 24, 2025

Stayed here during our trip to Vancouver Island, lovely Hotel, great location. We arrived after a long day's travelling, we had booked our trip with Trailfinders, we had a room with "City View" the term i...s very misleading as we found out. The Hotel has Harbour View and City View rooms, our room was City View. In fact we had no View at all with the windows blanked out with opaque sheets on the windows. We had 2 nights here, it was somewhat disappointing, but overall the Hotel is really good. Just specify a Harbour View, we would of if we had known.

TripAdvisor users rated this property 1 out of 5

Strictly Avoid Not worth the name nor the price.

PIYUSHC5 (Mumbai, India) on May 19, 2025

Where do I start. I am a Platinum Member of Accor Group. Staying at 7th Fairmont in last 25 days. Check in ... the room is not ready till 4.00 pm and beyond and you have to wait for it. The Google stick ...in the television is not working ... so you have to call Maintenance team multiple times to get it done. In the lounge Breakfast they don't offer any eggs to order ... however when we ordered one got it after 55 minutes ... really you need so much of time. The room flooring makes lots of noise which actually disturbs your sleep at night. It's 4 pm of the next day and the room is still not cleaned despite multiple reminders. By the way I am staying in Gold 1 Br suite and this is the level of service that I am getting. Really Pathetic ... even a 2 star hotel would have been better.

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