WestJet Wi-Fi

WestJet Connect is our free in-flight service that gives your smartphone, tablet or laptop access to entertainment on demand and flight information.  Wi-Fi is available for a fee.  

WestJet Wi-Fi presented by TELUS offers fast, free, high-speed internet. Available in over 100 aircraft across our 737 fleet, WestJet Rewards members can stream, work and connect to what matters most.  Join now and connect when you fly.

Check Wi-Fi availability on your flight using our Flight Guide within 72 hours of departure. If your aircraft offers WestJet Connect, you can access Wi-Fi for a fee. 

WestJet Wi-Fi offers high-speed internet, allowing you to log in to your own streaming accounts—like Netflix, Disney+, YouTube, and more—just as you would at home, instead of relying on a built-in content library.

You can look up your flight on the WestJet Flight Guide within 72 hours of departure to see if WestJet Wi-Fi is available on your flight.

Yes, guests must be a WestJet rewards member to access WestJet Wi-Fi. Not a member? Create an account for free here. 

If WestJet Wi-Fi is available on your flight, follow these steps to connect: 

1. Navigate to your device settings and turn on Airplane Mode 
2. Connect to the WestJet Wi-Fi network 
3. Sign in to the WestJet app and then select WestJet Wi-Fi 

Not a member? You can sign up for WestJet Rewards during your flight. Scan the QR code on the information card found at your seat and follow the steps to sign up for free.     

If you have not downloaded the WestJet app, you can also scan the QR code on the seatback card and follow the steps to access WestJet Wi-Fi.  

If you are having trouble connecting, please reach out to a member of the cabin crew for additional help.  

WestJet Wi-Fi is available throughout the flight, starting from when you board until you disembark the plane. However, you may be advised to turn off or stow your mobile phone, laptop or other electronic devices during both take-off and landing for safety reasons. 

Mobile devices such as phones and tablets should always be put in Airplane Mode during takeoff and landing. 

Laptops and other larger electronic items must be stowed away during takeoff and landing.

WestJet Wi-Fi helps you stay connected from the moment you board. You can stream movies and TV shows on your favourite streaming apps, message friends and family, access social media, play online games, and much more.  

Please note video or voice calling are not permitted, including calls made using other apps or internet services (such as VoWi-Fi or VoIP). 

You can connect up to three devices on one WestJet Rewards account.  

WestJet Wi-Fi delivers high-speed internet similar to what you would experience at home. You should be able to stream videos, play games, download apps, or scroll your feeds without interruption.  

You can get real-time flight updates by searching your flight number on Google (e.g., “WS123”) or using tracking sites such as FlightAware or Flightradar24. These tools show your current location, speed, and estimated arrival time.