Óleo Cancun Playa reviews
3238 TripAdvisor reviews
Nice stay but multiple items stolen from room
jsh0788 (Calgary, Canada) on Jul 04, 2025
Room was nice and food/amenities were good, but we had multiple items stolen from our room and the hotel’s investigation was delayed until our departure (despite our initial complaint being made 4 days bef...ore our departure). This delay limited our access to any meaningful resolution to the incident, which was very frustrating.
We love this place. Great place to relax
Hhouchin on Jul 01, 2025
Oleo was a very nice and relaxing stay. All staff were very kind and willing to help. We were always greeted with a warm smile. Marcelino was super kind. I want to take him home. Good man. Chrispin provide...d excellent service throughout our stay. The food was really good and there was such a variety. We went during turtle egg laying season. Every night several turtles came ashore to lay their eggs. The water was beautiful, although sometimes the waves were too big to get into the ocean.
Amazing Japanese dinner
Stephanie M on Jun 29, 2025
The sushi bar was amazing. Chef Ofelia, Oben, and Esteban were the best. Our server Marcelino took great care of us!! Highly recommend this great experience!
Fab holiday and looking forward to coming back
Anna J on Jun 22, 2025
Just returned from an Absolutely amazing 14 day holiday. All the staff were fabulous throughout the hotel but a big shout out to the pool bar staff who made sure we had plenty of cocktails/drinks all day.... Very friendly staff and always happy. Looking forward to a return visit next year
Excellent experience!
AngelicPn (Trinidad and Tobago) on Jun 20, 2025
The rooms are HUGE and the ocean view is fantastic in Tower 1. Wonderfully helpful and attentive staff everywhere, the vast majority speak English, so my muy poco Español (very little Spanish) was not an i...ssue. The front desk also assists with currency exchange and are extremely helpful in booking taxi's and even walking you out to meet your tour buses. There are 2 speciality resturants for dinner in addition to the regular buffet resturant, as well as 24hr room service. Very relaxing place overall!