TripAdvisor Traveler Rating

Our first visit to Halifax and NS.....and what a welcome! We couldn't fault this hotel. Great room, and friendly helpful staff. Location is wonderful, we enjoyed getting to know Halifax and it was a great ...base to explore other parts of NS. Despite the pool being closed and a temporary concierge lounge, we thoroughly enjoyed our stay. A special mention must be made of the delicious food in the fabulous restaurant. We were lucky that the menu changed midway through our stay so we ate there every night without repetition. Every dish was superb.The potted trout was amazing! We enjoyed chatting with Ingrid and Frank in the restaurant each night and Ingrid kept us entertained with lots of local info and magic tricks, we think she's fabulous! We really hope to return one day from Wales UK.

Hubby and i had planned my 70th bday overniter, hotel and casino back in March, got sick and had to rebook. Arrived at hotel, we were a tad early before check in, lady at the desk, think her name was Laur...a, but dont quote me, lol, was super friendly, tried to get us a room on second floor cause of going to the casino, got us a room on third floor. She was very helpful, said bout which elevator to take cause of where our room was, kinda got confused, got off on third floor so far away from our room, back down to front desk, then i understood which elevator to take. Room was very nice and clean, nice queen bed, had coffee machine, fridge Turned on tv, no sound. Called front desk, sent someone up to our room right away, easy fix. Had room service, the server was prompt and friendly. Would highly recommend this hotel.

We just returned from 4 nights celebrating our 60th anniversary at this hotel. We were not offered an upgrade which was not an issue but would have added to our experience. The location is perfect, right o...n the boardwalk for morning walks, with numerous restaurants nearby. And close to museums and other attractions. Also convenient to the casino, with an enclosed walkway leading to it. We were in room 503, and were a little disappointed that it did not have a full harbour view as I had requested, it faced office buildings, with what I would consider a partial harbour view. Other than that, the room was adequate for our needs, and quiet, except for the day we checked out, and were awakened with hammering from construction next door, it would have been an issue if we had not been checking out. What stands out with this hotel is the staff, all of whom were friendly and could not have been more helpful, from the restaurant staff to the front desk, and maids. We ate mostly in the hotel restaurant, and everything we ordered was delicious. All in all, we had a pleasant stay and plan to return.

I am currently at this property for business, 2 nights, Concierge Level. When I got to my room yesterday I noticed some construction workers in the hall but didn't think anything of it. Was out of my room ...for most of the afternoon and evening so didn't hear any noise. This morning I work up to hammering. After an hour it progressed to hammering and drilling and I believe it is directly over my room. I looked out in the hall and they are also working on rooms on this floor, including one across the hall from me. I'm trying to do a few hours of work but it's very distracting and bothersome. Called the Front Desk to ask how long it was going on for and was told it would be all day till 4PM. I asked why I wasn't notified of this when I booked or at least when I checked in and she said I should have been told at check in (which I wasn't, and even if it was, it would be a bit late to try to move to another hotel). This unacceptable, especially for the price of the room. I come to Halifax several times a year and always stay here and enjoy it however, I'm very disappointed with this situation. I was asked if I want to move but I check out tomorrow so am not going to pack everything up and move for the last night. HINT - If you plan to stay here, make sure to ask if there is any construction going on while you will be here because they don't seem to advise people in advance. FYI, I am travelling with colleagues who are on this floor as well and they weren't advised either.

This hotel is in an excellent location, making it very convenient for guests. The service is consistently good, and the staff are exceptionally friendly. A special mention goes to Renata, whose outstanding... service and superb hospitality truly stand out. She is a true asset to the team.