Overview
This full-service resort has everything you need to make lifelong memories of Hawaii - a fantastic beachfront location in the heart of Waikiki, great dining and lots of activities, amenities, shops and services. Spend your days on Waikiki Beach, swimming and splashing at the Helumoa Pool (the family fun pool with 70 foot water slide and interactive fountain area for kids) or the adult-only oceanfront infinity edge pool, taking a ukulele lesson, making flower leis, learning to dance the hula or relaxing in the spa. Evenings in Waikiki can be chill and casual or fun-filled with everything from a hula show, a tropical drink under the stars, dining at local or celebrity chef’s restaurants or shopping along Kalakaua Boulevard.
Resort fees include
- Complimentary one day rental of GoPro camera.
- High speed Wifi access in guest room and public areas.
- High speed Wifi on Island – complimentary rental of MiFi. One per room per stay.
- Yoga offered daily.
- Cultural activities including hula lessons, Hi’uwai ceremony, lei making, and ukulele lessons.
- Aquasize Water Aerobics class.
Check in
3 p.m.
Check out
11 a.m.
Rooms
1636
Inclusions
- Round-trip airport transfers
Rooms
Amenities
Location
Reviews
Stinky Linens and Toilet
LightPacker730055 on Nov 09, 2024
Nice views, fun stores, good location, and a great setup with the kids' pool and an adults-only infinity pool. However, I was turned off by the linens. They smelled awful, and I felt so grossed out trying to fall asleep. I understand hotels are opting for unscented detergent, but I’d honestly prefer the scent of laundry detergent over the smell of old rag or someone's lingering head smell. Every pillowcase had the same unpleasant smell as if the detergent just wasn't strong enough to mask it. The toilet also had a terrible odor, as if someone had just taken a dump moments before (but that odor never went away). And while it had a bidet feature, it was mostly just loud and annoying, whirring every time I walked by, which even disrupted my baby’s sleep.
Wonderful staff
Reece S on Nov 08, 2024
When we checked in, our card was getting declined because of high cost. Our bank was closed so we couldn’t call and fix it. Fortunately, the two girls working at the counter (I forget their names but one was a trainee, it was 11/3) were super patient and worked with us to make it work. Roger was a fantastic housekeeper and kept our room in great shape every day. He greeted us with a smile every morning when we saw him in the hall, and when we came back, our room was spotless. My one complaint is the room key wrist bands. They are impossible to get on! If Sheraton had to change anything about this resort, it would be the style of wristband. You have to push and fight to get it on. Once on, it stays on pretty well, but the initial donning of the band is a huge pain. Thank you to the Sheraton staff who made our experience as awesome as it was.
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