Sheraton Universal Hotel
Universal City 4.0
Overview
Immerse yourself in the excitement of Hollywood, California at the Sheraton Universal Hotel. Whether you're visiting on business or vacation, the "Hotel of the Stars" is ready to play the starring role in your California adventure.
Ideally located just steps from Universal Studios Hollywood, our hotel boasts spacious, modern rooms with intuitive amenities and great views. Sip a cocktail by our sparkling pool, break a sweat in our fitness centre, savor a meal at our hotel restaurant, or plan a fun filled day at Universal Studios Hollywood. Whatever you choose to do, rest assured that Sheraton Universal Hotel will roll out the red carpet for you.
Check in
4 p.m.
Check out
11 a.m.
Rooms
461
Inclusions
Rooms

- 1 king bed
- Universal Studios or Hollywood Hills view
- No more than 3 guests in the room
- 1 king bed
- Universal Studios or Hollywood Hills view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Pillow top mattress
- Smoke-free
- Rollaway bed (on request $)
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Phone
- Room service ($)
- Safe
- TV
- Turn down service upon request

- 2 double beds, or 2 queen beds
- Universal Studios or Hollywood Hills view
- No more than 4 guests in the room
- 2 double beds, or 2 queen beds
- Universal Studios or Hollywood Hills view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Pillow top mattress
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Phone
- Room service ($)
- Safe
- TV
- Turn down service upon request

- 2 queen beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 4 adults
- 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Phone
- Room service ($)
- Safe
- TV
- Turn down service upon request

- 2 queen beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 4 adults
- 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Phone
- Room service ($)
- Safe
- TV
- Turn down service upon request

- 1 king bed
- No more than 2 guests in the room
- Minimum 1 adult, maximum 2 adults
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Bathroom with shower only
- Smoke-free
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Phone
- Room service ($)
- Safe
- TV
- Turn down service upon request
This room features Club lounge access
Open: 24 hours, 7 days a week
Private access floor
Complimentary food: Continental Breakfast. Midday snack, Hors d'oeuvres, Starbucks (R) coffee, tea and signature espresso-based drinks
High-speed Wi-Fi
Cocktails ($)
Business services ($)
9th floor location in main tower with views of Universal Studios and San Fernando Valley
Evening bar service

- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- Bathroom with tub and shower
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Phone
- Room service ($)
- Safe
- TV
- Turn down service upon request






Amenities
- Elevators.
- Facilities for the hearing impaired.
- Facilities for the vision impaired.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
In the Mix | Bar | Food options available |
In the Mix | ||
Type | Bar | |
Amenities | Food options available |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Room
Internet
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Californias | À la carte | Local | All day dining | |
Californias | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Local | |||
Open for | All day dining | |||
Additional Information |
- Rooms: 461
- Floors: 20
- Pets allowed
- Eco-friendly hotel
- Fitness centre: on site
Pools
- Jetted pools: 1
- Outdoor pools: 1
- Cabanas available ($)
- Business centre
- Parking available ($)

Lobby

Pool

Terrace
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.9
-
Rooms 4.4
-
Service 4.6
-
Value 4.3
Exceptional stay
avid_traveller5 (Cannes) on May 15, 2025
We recently stayed 3 nights and experienced exceptional customer service, clean hotel, comfy beds, beautiful views, and super convenient shuttle to Universal. Special shoutout to Jesus at check in and Mari...a and Linda at the club lounge for making our daughter's 10th birthday weekend extra special. We hope to visit again soon.
Won’t book again.
Sean M on May 11, 2025
They slid a note under my door while I was at universal studios that the power would be off for 3 hours during night. I checked in less than 24 hours before the note. It was 106 yesterday, 90 today. I went... to the desk to ask how long they have known and was told I was yelling and disturbing people and when I looked behind me there was no one else in the lobby. Would love to see the cameras of our conversation. Will never book here again. Looks like we are Hilton Universal people from now on. Also our bathroom door won’t close.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
Find your vacation package
Your WestJet dollars are now WestJet points. Explore the all-new WestJet Rewards(Opens in new window).
