Hyatt Ziva Rose Hall
Montego Bay 5.0
Overview
This all-ages resort features attentive beach and pool butlers, a Moroccan-themed rooftop lounge, sparkling pools, intimate oceanfront fire pits, and the best jerk chicken in Jamaica. Devoted to recreation and relaxation, guests are free to enjoy the best the island has to offer, from gourmet cuisine and spacious accommodations, to thrilling sports on land and sea. It's an experience every member of the family will enjoy.
Check in
3 p.m.
Check out
11 a.m.
Rooms
387
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Coffee maker
- Mini-bar
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 1 king bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Resort view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Microwave
- Mini fridge
- Mini-bar
- Patio
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 1 king bed, and 1 sofa bed
- Resort view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Resort view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Microwave
- Mini fridge
- Mini-bar
- Patio
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 4 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Coffee maker
- Mini-bar
- Upgraded amenities
- 24 hour room service
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 2 double beds
- Oceanfront
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Mini-bar
- Patio
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Maximum 4 adults
- 1 king bed, or 2 double beds
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Mini fridge
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Twice daily housekeeping
From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:
- Private check-in and check-out in an exclusive area
- Premium in-room Minibar set-up
- Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.
Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:
- Private check-in and check-out in an exclusive area
- Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4pm–6pm.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
KidZ Club
KidZ Club
- Children ages: 0 to 12
Type | Amenities | |
---|---|---|
StirZ | Bar, Lobby bar, Piano bar | |
LagoonZ | Bar, Swim-up bar | |
FeZ | Bar, Wine/martini bar | Open air |
ShakerZ | Bar, Beach bar | Open air |
Union Jack'Z Pub | Bar, Sports bar | Dance floor, Food options available |
StirZ | ||
Type | Bar, Lobby bar, Piano bar | |
Amenities | ||
LagoonZ | ||
Type | Bar, Swim-up bar | |
Amenities | ||
FeZ | ||
Type | Bar, Wine/martini bar | |
Amenities | Open air | |
ShakerZ | ||
Type | Bar, Beach bar | |
Amenities | Open air | |
Union Jack'Z Pub | ||
Type | Bar, Sports bar | |
Amenities | Dance floor, Food options available |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Room
- Throughout the property
Internet
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
ChoiceZ | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Di RoZa | À la carte | Italian | Dinner | Dress code, Reservations required |
FuZion | À la carte | Asian | Dinner | Dress code, Reservations required |
Blue Grill at CalypZo | À la carte | Seafood | Breakfast, Dinner, Lunch | Dress code, Reservations required |
Barefoot JerkZ | Snack bar | Grill/steak house, Jamaican | Breakfast, Lunch | |
BiteZ | Snack bar | Coffee and Pastries | All day dining | |
Union Jack'Z | À la carte | International | Dinner | Reservations required |
Grindz | Café | Coffee and Pastries | Snacks | |
ChoiceZ | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | Dress code | |||
Di RoZa | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
FuZion | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Blue Grill at CalypZo | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Seafood | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | Dress code, Reservations required | |||
Barefoot JerkZ | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | Grill/steak house, Jamaican | |||
Open for | Breakfast, Lunch | |||
Additional Information | ||||
BiteZ | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | Coffee and Pastries | |||
Open for | All day dining | |||
Additional Information | ||||
Union Jack'Z | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | Reservations required | |||
Grindz | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries | |||
Open for | Snacks | |||
Additional Information |
- Rooms: 387
- Floors: 5
- Suites: 106
- Built in: 2000
- Renovated in: 2014
- Eco-friendly hotel
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
- Private beach
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Jetted pools: 1
- Outdoor pools: 2
- Cabanas available ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Barefoot Jerkz
Fuzion
Kidz Club
Ballroom Terrace
Fez Moroccan Rooftop Lounge
Choicez
Ziva Lobby
Di Roza Italian Cuisine
Bridal Suite
Golf Course Aerial View
Fitness Centre
Stirz
Activities Pool
Cozy up by the fire
Outdoor Kids Club
Lagoonz Swim Up Bar
Union Jackz Private Lounge Area
Bitez Deli
Ziva Beach
Teenz Club
Zen Spa Waiting Room
Beach Cabana
White Witch Golf Course
Food Carts
Shakerz
Fez
Calypzo Caribbean Beachfront Restaurant
Pool Tables
Grindz Coffee Shop
Union Jackz Bar
Oceanside Firepit
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Expensive and dated
Meander55014 (Winnipeg, Canada) on Jan 07, 2025
Review of Hyatt Ziva Our stay at the Hyatt Ziva was a mix of highs and lows. While the resort has its charms, several factors made it fall short of expectations, especially considering the price point. T...he Good: • The food at the buffets was consistently great, and the Jerk Hut on the beach was a standout for delicious snacks. • The pool was enjoyable, though slightly warmer water would have made it even better. • Nightly entertainment was impressive, and the New Year’s Party was a highlight of our trip. • Most of the staff were friendly and accommodating, enhancing the overall experience. The Not-So-Good: • The rooms, while clean, had a musty, moldy smell that was hard to ignore. Additionally, the bathroom shower handle and air conditioner were broken, leading to a freezing room. • The hallway on the first floor was unsettling when someone spotted a large rat on a mirror. • The beach was underwhelming, with wavy waters and a break wall that diminished its appeal. • Only one hot tub was functional during our stay, which was disappointing. Overall Impressions: While the resort had its enjoyable moments, such as the food, entertainment, and some staff interactions, it’s clear that the property is dated and in need of maintenance. For the premium price, I expected a more polished experience, and unfortunately, Hyatt Ziva did not fully deliver.
Amazing staff with 5-star experience!
Roland C on Jan 07, 2025
Anniversary trip with the kids on the Ziva side, as I had previously stayed on the Zilara side. Excellent 5-star resort and amenities (perhaps the best in the Caribbean). The resort's grounds are impressiv...e and well-kept for its size. I'll be back next year!
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