Overview
Experience Jamaica in a luxurious setting. Jamaica is a paradise of vibrant rhythms, endless beaches, cocktails with a uniquely Caribbean twist and delightful areas to explore...When you combine all of this with upscale accommodations, you’re in for a truly unforgettable vacation.
Adults-only 18+
- Guests can use all the facilities and restaurants of the Bahia Principe Grand Jamaica except the buffet
Rooms
523
Inclusions
- Daily activities
- Round-trip airport transfers
- Internal shuttle service connecting all hotels and conference rooms within complex.
- Free one hour per day, per guest: paddle boards, kayaks, plus tennis and snorkeling equipment. Subject to availability and upon request.
- All taxes
Rooms
Amenities
Location
Reviews
Location/Entertainment great; customer service for the most part horrible
J M (Charlotte, North Carolina) on Nov 02, 2024
Excited for the location as it was marketed as LUXURY! I will start with the entertainment staff was great! A lot of fun! Other than that customer service was terrible across the board. - Front desk lacked any empathy for issues - Housekeeping responsiveness was horrible (didn't get wash clothes for 2 days; rooms were minimally cleaned (hair that didn't belong to us was in the shower) blowdryer didn't work took a full day to get a new one). - Very difficult to get restaurant reservations even though restaurants were never full. - If you have a food allergy beware because there was cross contamination at all buffets (ex: no separation of shellfish & other items) - included alcohol was not impressive Do your homework before booking!
Not luxury and no sleep
Gregory S on Oct 31, 2024
Arrived on a Wednesday my person that explain the room was rushed and failed to explain how to use the lock box. Told me restaurant were closed except for bbq place by pool. Went there and they only hasd a super dry chicken cold and hard onion rings and the tables around were all dirty. Had to ask for them to clean. They provided no knife so I could cut anything had to eat with food hanging from my fork. Selection of dressing was only ranch. Room on second floor has pool music until 6 and trivia games so no chance of napping after being up since 3 am for travel. Then music moves to lobby which you also hear until 11 pm and no chance to sleep. Took a shower and water went all over the bathroom as shower head is broken. Rooms are so cold and changing temperature makes no difference. Not sure I’ll be able to rest for this resting vacation. Asked for a room and no luck. Buffet food is open and the food is good. Service otherwise seems good. More to come but not a good start
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