Overview
Zoëtry Montego Bay Jamaica, a boutique resort in the upscale Rose Hall neighborhood, will bring the experience, where everything is included, to the island of Jamaica. This beachfront sanctuary is located on a private stretch of white sand beach, a world away from daily distractions, only 5 minutes from shopping, dining, golf and Sangster International Airport. Sun worshipers can expect a memorable vacation relaxing on the sun-kissed, white-sand beach that frames the calm, azure waters of the Caribbean ocean, or strolling on a boardwalk that jets out to the ocean creating a perfect promenade to watch the sun set.
Check in
3 p.m.
Check out
12 p.m.
Rooms
49
Inclusions
- Daily activities
- Round-trip airport transfers
- Endless Privileges® experience includes endless food and beverage options, elevated service levels and amenities and enrichment experiences.
- Complimentary 45-minute motorized snorkeling tour (one per person, per stay)
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Jetted tub
- Patio
- Smoke-free
- Clothes steamer
- Located on the 2nd floor of the Wood & Water and Blue Mountain buildings
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary butler service
- Bottle of sparkling wine and fresh fruit daily
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Located on floors 2 to 3
- Blue Mountain building
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Patio
- Smoke-free
- Clothes steamer
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary butler service
- Bottle of sparkling wine and fresh fruit daily
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Located on 1st floor
- Blue Mountain building
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Patio
- Smoke-free
- Clothes steamer
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary butler service
- Bottle of sparkling wine and fresh fruit daily
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Located on first floor
- Bamboo building
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Smoke-free
- Clother steamer
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary butler service
- Bottle of sparkling wine and fresh fruit daily
Amenities
Main Pool
Whirlpools
Beach
Beach Chairs
Gazebo
Lobby
Lobby
Lobby Bar
Aroma Cafe
Coyaba Restaurant
Canoa Restaurant
Polo Restaurant
Spa
Spa
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
Don’t trust the website. You will be disappointed. Jamaica is beautiful but this hotel sucks big time.
Lindsey B on May 04, 2025
I’d like to start by saying the staff individually are wonderful people however this was the worst vacation my husband and I have ever been on. We don’t travel often but we saved up for a while to take thi...s trip. We paid extra to stay at the ‘wellness’ hotel of the Hyatt Jamaica sisters but we left 20x less ‘well’ than when we arrived. I have never been so let down. Everything we planned to do was cancelled at the last minute and we were never informed ahead of time so that we could make other plans. They had a schedule posted outside of the lobby and maybe two of the 15 events posted happened (both required extra payment, shocker). Yoga was honestly the only thing I enjoyed. After a few days we could tell that the hotel used to be great until it was bought by Hyatt. For example they still had covid signs everywhere requiring social distancing and how to wash your hands. They really need new management. I’m leaving out a lot but honestly I can’t keep dwelling on it. I just want my money back. OH there was also a promise on the website that you could take a boat ride to any of the other sister hotels so there was a total of 13 restaurants to choose from- that was false. You had to attend a time share event if you wanted to go off property and it was a min 45 car ride, no boat. So we were stuck with the one restaurant open a night. Basically the same menu every night- not what I consider an all inclusive. The 24/7 butler is also a joke. They worked maybe 3-4 hours a day and didn’t assist with anything. For example we tried to get room service and they would say call the front desk and then the front desk (once they finally picked up) would say contact your butler. We had 3 different guys over the week and never knew if they were working or which guy we should contact. Overall I just think it was unmet expectations and again it wasn’t the staff’s fault. It’s definitely a Hyatt problem and extreme miscommunication.
Another wonderful Zoetry week!
Bryan L on May 01, 2025
Our 2nd time at Zoetry, and we are thrilled we chose to return. The property and staff were attentive and beautiful. We were concerned about some negative reviews, but wonder if some people just don't do t...heir research. Zoetry is a quiet, low-key, relaxing resort. Attentive staff, and well-kept rooms. Room service and housekeeping were very good. It's not full of busy activities, which we knew. If you're looking for loud and hectic, don't come here. Barbara at Harmony bar was just wonderful! So friendly and warm! Staff in general, including managers, stopped to see us daily making sure everything was going well. Variety and service at the restaurants was good. Butler service was overall helpful and attentive. Jerky Joe's was again awesome!! Before a few somewhat negative observations, let us say we will absolutely return. Zoetry checks most of our travel boxes, and we had a perfectly wonderful time! Two things: OWNERSHIP/MANAGEMENT must get serious about a better bar experience. It's advertised as a 5-star resort, but there are no actual bartenders other than Barbara, who is inside. The staff tending to the pool bar does not know how to make drinks at all. It's always awkward to order an indulgent (not complicated) drink if every time there's an awkward pause while we try and make them understand. (Pina coladas aren't made with OJ). It's an absolute MUST for any all-inclusive tropical resort to have a fun bar experience. Every bar like this needs a drink list of fun, tropical drinks to choose from. This is what makes it fun, and gives variety! Beer and mimosas were the only predictable things to order. Do Better! Butlers seemed to have "connections" with taxis and the rafting tour we did. This might not necessarily be a bad thing, except: Taxi fares were inconsistent. The rafting tour was absolutely a side-hustle. We were told the Great River tour was better than Martha Brea, but don't believe it now. Our "guide" was not part of whatever company the other guides were from. He told us he "got a call early that morning about guiding us". They all wore green Jamaica uniforms. Ours wore shorts, baggy boxers showing, and a tie-dye. He gave no "guide" at all. We heard others shared stories, sugar cane, coconut water, interesting things about the river, etc. Ours told us how hard the job was. The actual rafting ride was less than an hour, and not scenic at all. She did get a limestone foot rub. Solidifying the fact that this was a side-hustle, it was "cash only" and nonrefundable. We should have known better, but we trusted our butler. Next tour we will use Amstar, available in the lobby daily. Even with these small issues, we love Zoetry, and will return. It's a wonderful resort!
Vacation Offers
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Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
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