Overview
In the heart of Montreal's thriving shopping and business district you will find Fairmont The Queen Elizabeth - a 1960s classic hotel that was transformed into a contemporary lifestyle space, complete with modern technologies and amenities.
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
950
Inclusions
Rooms
Amenities
Location
Reviews
A great MTL stay at the Queen Elizabeth
ABT403 (Calgary, Canada) on Dec 18, 2024
A really great stay at the Queen Elizabeth. With amazing access to the arena and city hotspots, this hotel provided us with the perfect landing spot for the weekend stay. Well maintained rooms with a great view of the lively streets made this a really nice stay. Customer service at the hotel was top notch, with fantastic food and drink on-site . Would recommend.
Terrible experience at fairmont
eiman b on Nov 14, 2024
I received an email before our stay advising that I was upgraded to the Gold Lounge and for me to check in on the 21st floor. I did that but when I arrived to the 21st floor I was made to feel like garbage by the guy working the desk. He told me and my colleague that we do not belong there and that we need to check in downstairs. We explained and showed him our emails and he agreed to check us in but he explained we are NOT allowed in gold lounge. We tried to escalate the issue but it seemed that no one in the hotel was willing to help. We spoke with the manager and he tried to get us to pay for an upgraded room as he stated that the email for the upgrade was sent to us by accident and that we were not supposed to be upgraded. The staff at the hotel were extremely rude and made us feel like scum. My colleague and I travel for work regularly and we always stay at fairmont hotels but I don’t think we will ever stay at the Montreal fairmont again due to the poor service and rude staff. I have never felt so degraded in my life.
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