TripAdvisor Traveler Rating

Beaches Ocho Rios blew me away, and I had the time of my life. If I could write a positive review about every staff member, I would. They’re all so deserving. I spent a lot of time talking to Yeshua in the... piano bar. He provided amazing service and was always smiling, and eager to do his job. Yeshua will always be a highlight of this vacation. Marlon at the water slides was also awesome, he even went down with us. Overall, this resort is exceptional, and I’m very sad to leave.

Returning on our 3rd visit to beaches ocho Rios we were again, not disappointed. ?? wonderful staff, delicious food and fantastic customer service. Lovely to see so many of the staff from our previous trip...s especially Nada from the water park who greeted us with a hug. All staff work so hard, the guys at the pool bar do not stop all day and all the staff in the buffet restaurant work tirelessly. As parents of 2 autistic children it is so nice for us to come somewhere where so many people understand. All staff were incredibly kind to all 3 of the children. They can’t wait to come back. See you again next year. ??x

I can't recommend this place enough to anyone looking for a relaxing getaway with THE BEST staff, beautiful scenery and wonderful amenities. The bus ride from the Montego Bay airport was closer to two and ...a half hours since we stopped once (when the website made it seem like it was an hour and a half), but besides that, everything was as advertised. The rooms and resort itself definitely is older, so don't go in expecting it to look like the ritz Carlton, but honestly if you're worried about that on an all inclusive vacation, go somewhere else. The staff were the nicest people ever, the restaurants were exemplary, and my wife, nine month old daughter and I had the best trip we've ever had. 10/10 recommend for an amazing family vacation.

I think this place maybe used to be really good but it just isn’t now. I’ll start with the good: The entertainment staff are really good with kids and some of the staff are really friendly like Monique. ... There are generally always enough sunbeds. The kids liked the waterside bit. The all inc drinks are premium brands and people do come round the pool and ask if you want drinks. The things that let it down: It’s really really old and tired. Like mould in the bathrooms, peeling walls kind of old. The rooms are like a really worn travel lodge. Most staff especially in the restaurants were really sullen and snappy. They did not want to be there. The restaurants were really not good. Not one of the restaurants was. It takes 20 mins for anyone to come over to seat you and the food was awful. Cold e wry time and mostly inedible. The teen ‘nightclub’ is just an old damp empty room. Nobody ever ventured into it. The music and shouting on the mics at the pool goes on from 11am to 10pm continuously. You can hear it from the entire resort so there’s literally nowhere to go to get peace. You can still hear it loudly on the beach! It’s loud enough that you can’t hear the person sitting next to you. Everything’s unorganised. We supposedly had concierge/butler service. What this really means is you can text a central number and sometimes they might answer. The spa isn’t good. It’s old and tired and the facials are like something out of the 80s. She steamed my face then spent 15 minutes trying to squeeze spots that didn’t exist. It was agony. It just isn’t anywhere near 5 stars but the price is so I wouldn’t recommend.

This was our first time at a Beaches resort and it did not disappoint! There was so much to do, explore, drink and eat! The entertainment staff was so talented with all their singing and dancing and games!... Our favorites were the Beaches live show and the Reggae show! So good!! A few shoutouts: Courtney the night shift manger- who helped me get some Benadryl when my child had an allergic reaction after hours! The front desk even called me later that night and the next morning to check on us. We were so grateful! Mark, a server at the Bayside buffet-he was able to procure some bananas during dinner for my child who was needing some extra potassium after a busy Waterpark day! The dive team, specifically Mouse and Rohan, made staying at Beaches Ocho Rios worth so much more than we paid. The team helped get me safely back into diving after a 10 year hiatus. The boat captains were all amazing and I can’t wait to get back to dive with them again. The only complaints (really more like inconveniences) were the lack of overhead lighting and minimal electrical outlets in the room. We got by fine enough without them, but they would have been nice added amenities in the rooms if they were available.