Family of 5

Disney's Grand Floridian Resort and Spa

Orlando 4.5

Learn about all active advisories related to this hotel

Overview

Legendary elegance and lavish décor combine with impeccable service and spectacular views to pamper every whim with exceptional style. Live lobby entertainment by the Grand Floridian Orchestra, multi-paned arch windows, turn-of-the-century gas lamps, regal chandeliers and a world-class spa define quintessential luxury at the flagship hotel of the Walt Disney World Resort.

Resort type:
Deluxe

Check in

3:00 p.m.

Check out

11:00 a.m.

Rooms

867

Rooms

Resort View
  • 1 king bed, and 1 day bed, or 2 queen beds
  • View of the Courtyard, Marina or Pool area
  • No more than 5 guests in the room
Resort View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Room service
  • Safe
  • Turndown service
  • TV
  • Pack 'n Play playard available upon request
  • Fridges can be provided on a request basis only and will be based on need priority.
Additional details

1 King Bed and 1 Double-Size Sleeper Sofa or 1 King Bed and 1 Day Bed or 2 Queen Beds or 2 Queen Beds and 1 Day Bed

Water View
  • 1 king bed, and 1 day bed, or 2 queen beds
  • Views of the Seven Seas Lagoon
  • No more than 5 guests in the room
Water View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Room service
  • Safe
  • Turndown service
  • TV
  • Pack 'n Play playard available upon request
  • Fridges can be provided on a request basis only and will be based on need priority.
Additional details

1 King Bed and 1 Double-Size Sleeper Sofa or 1 King Bed or 2 Queen Beds or 2 Queen Beds and 1 Day Bed

Amenities


Location

Address
4401 Grand Floridian Way, Lake Buena Vista, Orlando, Florida, 32839, United States of America
40 km from MCO airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 3.5
TripAdvisor users rated this property 3 out of 5

Lost luggage

Alexander D on Oct 12, 2024

Grand Floridian Hotel is lovely checking in was fine bell boy took cases out car then that’s when it went all wrong after a nine hour flight we were looking to get showered and go out but our cases were not brought to our room till 11.30 pm 5 hours after we had checked in we tried call bell services from our phone option 2 several times to be cut off called reception who was nice and transferred me across to bell service to be on hold for 8 minutes to then be cut off when I went to bell services in lobby took him nearly 10 minutes to locate the cases to be told bell boy will bring them over some 20 minutes later waste of an evening and not a great start to our holiday

TripAdvisor users rated this property 5 out of 5

The Grand Floridian, the flagship of all Disney Resorts. Perfection!

eriks940 on Sep 19, 2024

Absolutely fantastic stay at the Grand Floridian. My wife and I stayed at the Grand Floridian for a 5 day/4night stay in celebration of my wife's birthday from September 15-19th. I had reserved a theme park view room and added the preference of a higher floor. At the time, only two queen beds were available, but we were offered a King bed on arrival by the wonderful person at check-in. I wish I could remember his name, but he also ensured that my wife had a personalized birthday tag/button. We had arrived at 2pm and our room was ready early. The Bellman Pierre, provided us with a guided tour as we drove to our room. We were greeted with the most beautiful room we have ever stayed at on Disney property, complete with a personalized message on the television addressing my wife's birthday and enchanting background music. The room faced the Seven Seas Lagoon, Cinderella's castle and also a view of both the Polynesian and Contemporary resort. This was on the fourth floor and had a dormer balcony with a small table and seating for two. Very romantic. We spent two of the nights watching the Magic Kingdom fireworks right from our balcony while the soundtrack for the fireworks played on one of the higher TV channels. On one of the nights, we also watched the boat parade on the Lagoon as the full moon rose above the resort. Simply perfection. The first night we ate at Citricos, our server was Dan and he was great. The food was amazing and probably some of the best we have ever had on Disney property. Compliments to the chef. All of the staff in the restaurant were fantastic, and a special thank you to the lovely lady who got us a table by the window. During our stay, we also frequented the Enchanted Rose and again were met with incredible service. A special shout out to Matthew who made the experience special and his wine and drink suggestions were perfect. As for the room itself, it was impeccably clean and housekeeping did a fantastic job refreshing our room daily. Everyone we encountered at the hotel was pleasant and helpful including the front desk staff, photographer, the wonderful piano music, the greeters and Bell captain, and the staff at the pool bar where we had lunch. Great turkey sandwich. On the last night, our room was sprinkled with "pixie dust" and we arrived to our room from a long day at the park only to be greeted with a very special birthday surprise from someone at the hotel who had noted that it was my wife's birthday. This was totally unexpected and was the best thing that has ever happened in over thirty years of visiting Walt Disney World. Checkout was smooth, and the hotel held our bags while we had a final day at the park. Thank you Mohammed and Omar from bell services. Parking was easily accessible and we had a great experience from all forms of transportation during our stay (monorail, buses and boats). I would highly recommend the short walk to the Magic Kingdom on the well lit path from the hotel. My wife and I are annual passholders and I rarely write reviews, but after this experience I felt the need to share what an amazing experience we had at the Grand Floridian. In my opinion, it is the flagship of the Disney resorts and exceeded all of our expectations. Over the past year, we have stayed at the Beach Club where we had exactly the opposite experience, an absolutely horrible hotel stay with no response from management even though we were told someone from hotel management was going to contact us . They never did. This was followed by a pleasant stay at the Contemporary that was uneventful, but nothing compared to the great experience that we had at the Grand Floridian. This will now be our preferred hotel for all future stays. There was some renovation work going on during our stay, but we were warned about this prior to booking and it did not detract in any way.

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    Orlando, Walt Disney World Resort in Florida

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