All inclusive

VH Gran Ventana Beach Resort

Puerto Plata 4.0

Overview

This hotel has a great feel as soon as you step in the lobby with stunning views that truly defines the Gran Ventana meaning Big Window. Then you feel the vibe of the resort. The views, the vibe; you know you are going to have a great holiday.

Check in

3 p.m.

Check out

1 p.m.

Rooms

506

Rooms

Superior Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
  • Minimum 1 adult, maximum 3 adults
Superior Room
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Junior Suite
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
  • Minimum 2 adults, maximum 3 adults
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Superior Room Premium
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
  • Minimum 1 adult, maximum 3 adults
Superior Room Premium
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Premium Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Concierge services exclusively for Royal and Premium package guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Fruit basket in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Daily turn down service including chocolate Kisses
  • Platinum bracelet and personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Superior Room Royal
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
  • Minimum 1 adult, maximum 3 adults
Superior Room Royal
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Royal Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Private check-in
  • Concierge services exclusively for Royal and Premium packages guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Unlimited number of dinners at the à la carte restaurants
  • Mini bar (in-room bar) welcome package
  • Complimentary in-room safe
  • Room service from 7 a.m. until 11 p.m.
  • Fruit basket in room on arrival
  • Welcome gift in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Bathrobes provided
  • Daily turn down service
  • Black bracelet and black personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Amenities


Location

Address
Playa Dorada, Puerto Plata, Dominican Republic
17 km from POP airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.5
  • Rooms 3.9
  • Service 4.4
  • Value 4.3
TripAdvisor users rated this property 5 out of 5

Wonderful Time at Gran Ventana <3

April D on May 15, 2025

My husband and I had a wonderful time at Gran Ventana! The resort was spotless and very well maintained. The staff were friendly and welcoming, and the food was absolutely AMAZING—both at the main buffet ...and in all three à la carte restaurants. Security is present 24/7, which made us feel very safe, especially when we went for evening walks around the resort (usually after indulging in more food than we care to admit—LOL!). There are two pools on the property. The main pool is lively and family-friendly, often bustling with activity. The second pool, located closer to the resort entrance, is adults-only and much quieter—my personal favorite. Plus, Jacqui the bartender there is fantastic—super friendly and has a great sense of humor! The nightly entertainment was enjoyable and a nice way to unwind after a day in the sun (at least I thought so!). The Wi-Fi could be a bit spotty around the resort, but it worked well in our room, which was enough for us. Honestly, it's a great chance to disconnect—put the phone down and grab a good book instead. Some guests might find the rooms a bit dated, but ours was clean and comfortable, which is what mattered most to us. We didn’t spend much time indoors anyway. Our TV remote wasn’t working, but luckily we brought our Roku and it connected just fine. Highly recommend bringing one if you like having streaming options! We also went on a city tour, which was fantastic. Our guide, Julio, was friendly, knowledgeable, and kept everything running smoothly. Highly recommend this excursion! Overall, we had an amazing stay at Gran Ventana and wouldn’t hesitate to return.

TripAdvisor users rated this property 4 out of 5

May 4 to May 11 Gran Ventana Stay

sandyf5666 on May 14, 2025

Stayed the first week of May 2025. Stayed in Superior room (Catalina Building) with premium package. Resort is nice and a decent value for the money. Staff were attentive and helpful for the most part. ... A very few ignored the OOT guests when the locals were there (and yes, we tipped ALL the time), but most were friendly. My birthday fell during our stay and we were granted an extra al la carte, which was nice. The food at the buffet was decent with many choices. Al la cartes were OK. We liked the Italian the best. When we arrived, there was standing room only in the main pool due to a DR Labor Day holiday. The DR people were very rude to the OOT guests! Apparently this resort sells many rooms to locals every weekend. No problem with that unless people are rude, which they were both weekends we spent there. There were also cruise passengers many days while we were there, but they did not seem to impose any problems. The premium package did NOT seem worth the money to us. We had to search out towels on a daily basis, as I understood it, they should have been be left in the room daily. "Concierge" meant going to the Vintage Lounge to address any issues and schedule al la cartes. The beach area was very nice and private for premium and royal guests. But, the worst part was if you wanted a "premium" drink at the Vintage Lounge, you were not allowed to leave the lounge with it in hand. We felt like we were being held hostage in order to have a drink that didn't taste like firewater as the liquor at the other bars was awful! Overall, it was a good stay and value for the money, but I would not return to this property.

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