All inclusive

VH Gran Ventana Beach Resort

Puerto Plata 4.0

Overview

This hotel has a great feel as soon as you step in the lobby with stunning views that truly defines the Gran Ventana meaning Big Window. Then you feel the vibe of the resort. The views, the vibe; you know you are going to have a great holiday.

Check in

3 p.m.

Check out

1 p.m.

Rooms

506

Rooms

Superior Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Junior Suite
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Superior Room Premium
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room Premium
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Premium Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Concierge services exclusively for Royal and Premium package guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Fruit basket in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Daily turn down service including chocolate Kisses
  • Platinum bracelet and personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Superior Room Royal
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room Royal
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Royal Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Private check-in
  • Concierge services exclusively for Royal and Premium packages guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Unlimited number of dinners at the à la carte restaurants
  • Mini bar (in-room bar) welcome package
  • Complimentary in-room safe
  • Room service from 7 a.m. until 11 p.m.
  • Fruit basket in room on arrival
  • Welcome gift in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Bathrobes provided
  • Daily turn down service
  • Black bracelet and black personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Amenities


Location

Address
Playa Dorada, Puerto Plata, Dominican Republic
17 km from POP airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

vacations with a kids

Camila V on Nov 13, 2024

First I want to clarify that we loved the resort, I went with my husband and 5-year-old son for 2 weeks. My son has autism so the routine for him was key and it helped him a lot to be in the same place with the same people every day. the staff is very nice, they were very nice to us and my son, but sometimes I think they are assigned too many tasks and you can see that they are always running around and sometimes made me feel sorry for them, especially the people in the kitchen. The resort is not that big and I especially liked that because I didn't have to walk long distances to go where I wanted to. I especially want to thank the staff who were very kind to me and my family. I must especially mention Germania (she cleaned the rooms), Andrea (served drinks at the pool), Carlos (entertainment), Marianne (kids club), and Wilenni (towels), they made my stay very pleasant and special. Maybe the only thing that was not to my liking was the weekends, the hotel was full of events such as weddings, cruises, and daily passes, and everything was full, I think the space is not big enough to receive all that amount of people on weekends, as it is a small resort and I saw that they schedule many extra activities and for me that was not pleasant. You had to wait in line for everything, there were no lounge chairs and even ordering a drink was complicated from Friday to Sunday. To go to eat the tables were full, and lines to order food and even water, it would be ideal to only go during the week and not have to wait on weekends lol. Otherwise great.

TripAdvisor users rated this property 5 out of 5

Good experience at Gran Ventana

Ernesto G on Nov 09, 2024

We had a great time at Gran Ventana in D. R. We escaped the cold and found a hotel with warming welcoming staff. From the lady who cleaned our room to the servers at the bars and restaurant all tried to make our stay a pleasant one. We rested at the beach, participated in yoga classes (great instructor), pool activities and had long walks along the beach. The food was good and varied and the shows entertaining.

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