Dreams Natura Resort & Spa
Riviera Maya 5.0
Overview
Inspired by the surrounding Mayan jungle, the all-new Dreams® Natura Resort & Spa will offer an unique experience. Enjoy the best of both worlds with modern design and luxury accommodations combined with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Or play at the infinity pool complete with a waterslide.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
553
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited-Luxury®
- Gratuities
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
For safety reasons guests under 13 years old are not permitted to stay in this room.
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Mini-bar
- Pillow menu
- Jacuzzi on the terrace.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jacuzzi on the terrace.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- For safety reasons guests under 13 years old are not permitted to stay in this room.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
Amenities
- ADA compliant.
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Playground
Explorers Club
This fully supervised children's program entertains kids ages 3-12 with different daily programs. Activities include: Arts & Crafts, playground, Storytelling and music, treasure hunts, board games and video games
Core Zone Teens Club
Designed for ages 13-17, the Core Zone allows teens the opportunity to enjoy nightly entertainment, daily activites and a vast array of sports and games.
- Children ages: 3 to 12
Type | Amenities | |
---|---|---|
Rendezvous | Bar, Lobby bar | |
Barracuda | Bar, Pool bar | |
Sugar Reef Bar | Bar, Beach bar | |
Desires | Bar, Sports bar | |
Manatees | Bar, Swim-up bar | |
Show time | Bar |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Barefoot Grill | À la carte | American | Lunch | |
Bluewater Grill | À la carte | Grill/steak house | Dinner, Lunch | Dress code |
Portofino | À la carte | Italian | Dinner | Dress code |
World Café | Buffet | International | All day dining | Dress code |
Oceana | À la carte | Seafood | Dinner | Dress code |
Coco Café | Café | Coffee and Pastries | Snacks | |
Himitsu | À la carte | Asian | Dinner | Dress code |
El Patio | À la carte | Mexican | Dinner | Dress code |
Bourdeaux | À la carte | French | Dinner | Adults only, Dress code |
- Rooms: 553
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- Beach front
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
- Pets allowed
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Activity pools: 3
- Adults only pools: 1
- Kids pools: 1
- Lazy river: Included
- Water slides: Included
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Tequila Tasting, Cooking lessons, Cocktail lessons, Spanish lessons
- Kayaking * There is a nominal charge added for this activity to protect and preserve our beautiful environment. available ($)
- Hobie Cat
- Introductory scuba diving lessons in the pool
- Scuba diving (nearby) available ($)
- 24 hour front desk
- Medical services available ($)
- Meeting facilities available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Lobby
Lobby
Pool
Pool
Pool
World Cafe
Blue Water Grill
Bordeaux
El Patio
Himitsu
Manatees
Oceana
Portofino
Rendezvous
Chefs Table
Barefoot Grill
Coco Cafe
Preferred Club Lounge
Sugar Reef
Desires Bar
Explorers Club
Core Zone
Fitness centre
Spa
Spa
Bridal Suite
Wedding
Meeting room
Meeting room
Meeting room
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.0
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
Awesome Time at Dreams Natura
A10Boston (Boston, Massachusetts) on Nov 09, 2024
Just returned from an amazing trip to Dreams Natura! I went with my family and the hotel was wonderful for both adults and children. The pools were beautiful! My daughter loved the water slide. Our room was comfortable and really clean. I had a manicure at the spa. Yolanda did a wonderful job on my nails! I really enjoyed talking with her during my manicure. My daughter had her hair braided out by the pool and the woman that did her braids was fantastic! All the food was great! I loved the taco bar at the buffet. Also great waiters and bartenders out by the pools. Our favorite bartender was Francisco! He was great by the pool, and he was also one of the bartenders at the wedding. He was really nice and funny! The wedding setup was absolutely stunning, and also the beach bonfire the night before. We really enjoyed our stay at Dreams Natura!
Excellent / and horrible.
shannas443 on Nov 09, 2024
This is a hard review to write. We planned my daughter’s wedding for Nov 2024. Our wedding planner Fernanda was absolutely amazing. She helped us with our every need. Before planning a wedding there though please ask about upgrades. Coming from Canada we got ass kicked to say the least. Our own fault ! The food was amazing for the most part. The best part was our server Timoteo. He made us laugh , chatted , whatever we wanted he had it. Even a hug and a remedy for an upset stomach. He is so Awesome. The beach was nice and sandy, water was dirty and smelly. No crocodile or alligators. I looked every night lol. For that part I rate a 5. The room Service was brutal. Anything I asked for they kept telling me it was an extra charge. Like seriously. Housekeeping was BRUTAL. Do not expect a clean room when you are there. I had to throw my towels and sheets in the hall for them to be changed. Concierge was also no help. Everytime I went to talk to them they looked at me as if I was stupid. That part gets a zero star.
Vacation Offers
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