Dreams Natura Resort & Spa
Riviera Maya 5.0
Overview
Inspired by the surrounding Mayan jungle, the all-new Dreams® Natura Resort & Spa will offer an unique experience. Enjoy the best of both worlds with modern design and luxury accommodations combined with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Or play at the infinity pool complete with a waterslide.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
553
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited-Luxury®
- Gratuities
- All taxes
Rooms
![Junior Suite Tropical View](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-trop-view.jpg)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
![Junior Suite Partial Ocean View](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-pov-pc-pov.jpg)
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
![Junior Suite Ocean View](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/cunnn2-jr-suite-ov.jpg)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
![Junior Suite](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-suite-and-pc-jr.jpg)
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
For safety reasons guests under 13 years old are not permitted to stay in this room.
![Preferred Club Junior Suite Partial Ocean View](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-pov-pc-pov.jpg)
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Mini-bar
- Pillow menu
- Jacuzzi on the terrace.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
![Preferred Club Junior Suite Ocean View](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-ov-pc-jr-ov.jpg)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jacuzzi on the terrace.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
![Preferred Club Junior Suite](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-suite-and-pc-jr.jpg)
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- For safety reasons guests under 13 years old are not permitted to stay in this room.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
![Junior Suite Tropical View Junior Suite Tropical View](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-trop-view.jpg)
![Junior Suite Partial Ocean View Junior Suite Partial Ocean View](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-pov-pc-pov.jpg)
![Junior Suite Ocean View Junior Suite Ocean View](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/cunnn2-jr-suite-ov.jpg)
![Junior Suite Junior Suite](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-suite-and-pc-jr.jpg)
![Preferred Club Junior Suite Partial Ocean View Preferred Club Junior Suite Partial Ocean View](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-pov-pc-pov.jpg)
![Preferred Club Junior Suite Ocean View Preferred Club Junior Suite Ocean View](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-ov-pc-jr-ov.jpg)
![Preferred Club Junior Suite Preferred Club Junior Suite](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/rooms/cunnn2-jr-suite-and-pc-jr.jpg)
Amenities
- ADA compliant.
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Playground
Explorers Club
This fully supervised children's program entertains kids ages 3-12 with different daily programs. Activities include: Arts & Crafts, playground, Storytelling and music, treasure hunts, board games and video games
Core Zone Teens Club
Designed for ages 13-17, the Core Zone allows teens the opportunity to enjoy nightly entertainment, daily activites and a vast array of sports and games.
- Children ages: 3 to 12
Type | Amenities | |
---|---|---|
Rendezvous | Bar, Lobby bar | |
Barracuda | Bar, Pool bar | |
Sugar Reef Bar | Bar, Beach bar | |
Desires | Bar, Sports bar | |
Manatees | Bar, Swim-up bar | |
Show time | Bar |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Barefoot Grill | À la carte | American | Lunch | |
Bluewater Grill | À la carte | Grill/steak house | Dinner, Lunch | Dress code |
Portofino | À la carte | Italian | Dinner | Dress code |
World Café | Buffet | International | All day dining | Dress code |
Oceana | À la carte | Seafood | Dinner | Dress code |
Coco Café | Café | Coffee and Pastries | Snacks | |
Himitsu | À la carte | Asian | Dinner | Dress code |
El Patio | À la carte | Mexican | Dinner | Dress code |
Bourdeaux | À la carte | French | Dinner | Adults only, Dress code |
- Rooms: 553
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- Beach front
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
- Pets allowed
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Activity pools: 3
- Adults only pools: 1
- Kids pools: 1
- Lazy river: Included
- Water slides: Included
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Tequila Tasting, Cooking lessons, Cocktail lessons, Spanish lessons
- Kayaking * There is a nominal charge added for this activity to protect and preserve our beautiful environment. available ($)
- Hobie Cat
- Introductory scuba diving lessons in the pool
- Scuba diving (nearby) available ($)
- 24 hour front desk
- Medical services available ($)
- Meeting facilities available ($)
- Tour desk available ($)
- Wedding facilities available ($)
![Lobby](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/01-cunnn2-lobby.jpg)
Lobby
![Lobby](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/02-cunnn2-reception.jpg)
Lobby
![Pool](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/03-cunnn2-pools.jpg)
Pool
![Pool](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/04-cunnn2-infinity-pool.jpg)
Pool
![Pool](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/05-cunnn2-water-park.jpg)
Pool
![World Cafe](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/06-cunnn2-world-cafe.jpg)
World Cafe
![Blue Water Grill](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/07-cunnn2-blue-water-grill.jpg)
Blue Water Grill
![Bordeaux](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/08-cunnn2-bordeaux.jpg)
Bordeaux
![El Patio](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/09-cunnn2-el-patio.jpg)
El Patio
![Himitsu](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/10-cunnn2-himitsu.jpg)
Himitsu
![Manatees](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/11-cunnn2-manatees.jpg)
Manatees
![Oceana](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/12-cunnn2-oceana.jpg)
Oceana
![Portofino](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/13-cunnn2-portofino.jpg)
Portofino
![Rendezvous](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/14-cunnn2-rendezvous.jpg)
Rendezvous
![Chefs Table](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/15-cunnn2-chefs-table.jpg)
Chefs Table
![Barefoot Grill](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/16-cunnn2-barefoot-grill.jpg)
Barefoot Grill
![Coco Cafe](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/17-cunnn2-cococafe.jpg)
Coco Cafe
![Preferred Club Lounge](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/18-cunnn2-lounge.jpg)
Preferred Club Lounge
![Sugar Reef](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/19-cunnn2-sugar-reef.jpg)
Sugar Reef
![Desires Bar](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/20-cunnn2-desires.jpg)
Desires Bar
![Explorers Club](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/21-cunnn2-explorers-club.jpg)
Explorers Club
![Core Zone](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/22-cunnn2-core-zone.jpg)
Core Zone
![Fitness centre](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/23-cunnn2-fitness-center.jpg)
Fitness centre
![Spa](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/24-cunnn2-spa.jpg)
Spa
![Spa](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/25-cunnn2-hydrotherapy.jpg)
Spa
![Bridal Suite](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/26-cunnn2-bridal-suite.jpg)
Bridal Suite
![Wedding](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/27-cunnn2-wedding.jpg)
Wedding
![Meeting room](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/28-cunnn2-ballroom.jpg)
Meeting room
![Meeting room](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/29-cunnn2-ballroom-gala.jpg)
Meeting room
![Meeting room](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/30-cunnn2-board-directors.jpg)
Meeting room
Location
![19 km from CUN airport 19 km from CUN airport](/content/dam/westjet/images/hotels/cun/cunnn2-now-natura-riviera-cancun/cunnn2-overview-hero.jpg)
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.0
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
Staff was extremely friendly and helpful. Very accommodating the entire time.
Oscar B on Jul 12, 2024
The pillows are terrible, too thick couldn't sleep with my head in the air. Other than the pillows the room didn't have a table for placing a laptop and going to work. Great view of the pools and beach down below. Restaurants were nice but menus with steaks were nowhere to be seen.
Amazing people, great hotel
Joolsoc (London, United Kingdom) on Jul 12, 2024
This is an incredible family friendly resort. It’s our first time to Mexico and it won’t be our last. The people are genuinely friendly and amazing with kids. There is such a sincerity about Mexican people. The hotel is lovely and the right size to keep an eye on the kids while they play in the pools. We had a preferred master room and it was great. Loved the 24hr room service, we availed of the breakfast room service a few times. Dreams natura is a well oiled machine. Special mention to Noé who went above and beyond for us, even answering a message on his day off. Thank you. Hibachi was the best food and experience, loved our chefs Erik and David who were amazing catering with our allergies. Do not be afraid of you have allergies (my kids are severe) and we were always on safe hands. We often opted for dishes off the menu and it was no problem. There were weddings here every day and it honestly added to the experience, we got to watch and celebrate with the couples. Who doesn’t love a wedding. The only point I would make is that the kids arcade should be open to all ages all day long. The younger kids typically struggle with the heat more so than the others so less restrictions would be great. Loved the blackjack in the pool. There is honestly something for everyone here. Thank you Dreams Natura and your amazing hard working teams
Vacation Offers
-
Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
Punta Cana, Cancun, Montego Bay, Riviera Maya, St. Martin – St. Maarten, Tulum, Cozumel, Huatulco, Puerto Vallarta, Liberia, Los Cabos, Curaçao, Ixtapa, Puerto Plata
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