Ocean Maya Royale
Playa del Carmen 4.0
Overview
The Ocean Maya Royale hotel is located on the seafront of Riviera Maya, in the heart of the Mexican Caribbean and close to Playa del Carmen.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
320
Inclusions
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
![Privilege Junior Suites](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/rooms/cunorm-priv-jr-ste.jpg)
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- 110 volts
Privilege amenities include;
- Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
- Welcome gift.
- Reservations with priority seating in all a la carte restaurants.
- 24 hour room service.
- Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
- Special dinner included for stays of 4 nights or more.
- Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
- Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
- Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
- Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
- Butler Service.
- Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included.
![](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/cunoc4-priv-honeymoon-maya-dlx.jpg)
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- 110 volts
Privilege amenities include;
- Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
- Welcome gift.
- Reservations with priority seating in all a la carte restaurants.
- 24 hour room service.
- Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
- Special dinner included for stays of 4 nights or more.
- Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
- Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
- Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
- Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
- Butler Service.
- Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included.
![](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/cunoc4-privilege-honeymoon-jr-suite.jpg)
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- 110 volts
Privilege amenities include;
- Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
- Welcome gift.
- Reservations with priority seating in all a la carte restaurants.
- 24 hour room service.
- Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
- Special dinner included for stays of 4 nights or more.
- Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
- Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
- Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
- Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
- Butler Service.
- Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included.
![](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/rooms/cunorm-maya-dlx.jpg)
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- 110 volts
![](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/rooms/cunoc4-maya-superior-dlx-ov.jpg)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- 110 volts
![Privilege Junior Suites Privilege Junior Suites](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/rooms/cunorm-priv-jr-ste.jpg)
![](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/cunoc4-priv-honeymoon-maya-dlx.jpg)
![](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/cunoc4-privilege-honeymoon-jr-suite.jpg)
![](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/rooms/cunorm-maya-dlx.jpg)
![](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/rooms/cunoc4-maya-superior-dlx-ov.jpg)
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
Pool bar | Bar, Pool bar | |
Swim up bar | Bar, Swim-up bar | |
Lobby Bar | Bar | |
Sport Bar | Bar, Lobby bar, Sports bar |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
La Hacienda | Buffet | International | Breakfast, Dinner, Lunch | |
El Charro | À la carte | Mexican | Dinner | |
Yookoso | À la carte | Asian | Dinner | |
La dolce Vita | À la carte | Italian | Dinner | |
Snack area | Snack bar | International | Lunch, Snacks | |
Mike's coffee | Café | Coffee and Pastries | Snacks | |
Blue Moon | À la carte | International | Dinner |
- Rooms: 320
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
-
All-inclusive: Included
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 2
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site ($)
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site ($)
- Games room: on site
- Nightly entertainment: on site
- Towel service
- Umbrellas
- Lounge chairs
- Dive school available ($)
- Business centre available ($)
- Currency exchange available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Meeting facilities available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Car rental available ($)
- Free Wi-Fi in the lobby
![Logo: Ocean Maya Royale](/content/dam/westjet/images/hotels/logos/cunocn-logo.png)
![Lobby](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/main/cunorm-lobby1.jpg)
Lobby
![Pool](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/services/ocean_maya_royale_-pool.jpg)
Pool
![Beach](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/services/ocean_maya_royale_-beach.jpg)
Beach
![Tennis courts](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/services/ocean_maya_royale_-tenniscourts.jpg)
Tennis courts
![Spa](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/services/ocean_maya_royale_-spa.jpg)
Spa
![Spa](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/services/ocean_maya_royale_-spa2.jpg)
Spa
![Mike's Coffee](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/main/cunorm-mikes-coffee.jpg)
Mike's Coffee
![Restaurant](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/services/ocean_maya_royale_-restaurant.jpg)
Restaurant
![La Hacienda Restaurant](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/services/ocean_maya_royale_-la-hacienda.jpg)
La Hacienda Restaurant
![El Charro](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/services/ocean_maya_royale_-el-charro.jpg)
El Charro
![El Charro - Snack Bar](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/services/ocean_maya_royale_-el-charro-snackbar.jpg)
El Charro - Snack Bar
![Wedding Facilities](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/services/ocean_maya_royale_-wedding.jpg)
Wedding Facilities
Location
![55 km from CUN airport 55 km from CUN airport](/content/dam/westjet/images/hotels/cun/cunocn-ocean-maya-royale/cunoc4-overview-hero.jpg)
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.0
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Excellent beach hotel
Extraordinary567276 on Jul 20, 2024
Excellent Hotel, rooms and installations in good shape. Nice pool area and real sand beach which is cleaned every day. Excellent restaurant and bar services, real AI. Wide variety of food and drinks, friendly waiters and bartenders. Front desk helpful to solve any small problem. Only thing to criticize: Don't consult the doctor at the hotel, especially his medicines are about 8 times more expensive than in the pharmacy.
Wonderful vacation
Rhonda C on Jul 19, 2024
All of the staff does a magical job, including Alberto who s the poolside entertainment ! Wonderful ! The bubble party was so fun! We enjoyed the pool bar ! Pool aerobics are so much fun ! Alberto brought us spa towels as we sat by the pool . Top notch service!
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