Paradisus Playa del Carmen
Riviera Maya 5.0
Overview
Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool or Jungle View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool or Jungle View
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Private terrace with whirlpool
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Private terrace with whirlpool
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Jetted tub
- Kitchenette
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 2 double beds, and 1 sofa bed
- No more than 5 guests in the room
- 2 double beds, and 1 sofa bed
- Maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Kitchenette
- Exclusive access to Olio Italian Restaurant
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed, 2 double beds, and 2 sofa beds
- Garden view
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 2 sofa beds
- Garden view
- Maximum 6 adults
- Maximum 3 children
- No more than 8 guests in the room
- Bathroom with tub and shower
- Dining room
- Kitchenette
- Seating area
- 2 private terraces with whirlpool bathtubs
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
- 1 king bed, or 2 double beds
- Garden view or Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Resort view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Seating area
- Children's amenties including: bathrobe, slippers, soap, toothbrush, shower gel, mosquito repellant and towel
- Private terrace with hydromassage bathtub
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Nitke benefits include;
- Discreet and effective assistance from a Destination Concierge throughout the stay
- International magazines in digital format
- Private Lounge, cocktails and snacks in the evening
- Priority in the reservation of restaurants
- Water ritual at YHI SPA*
- Destination concierge service via instant messaging
- Nespresso coffee machine
- Superior minibar
- Turndown Service
- Priority in the reservation of restaurants
- Bathrobes and slippers
- Kids and teenagers activities programs
- Kids toiletries
- Kids beverages in the minibar
- Complimentary dinner at Sal Steak Cave*
*Adults only.
- 1 king bed, or 2 double beds
- Pool or garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool or garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
The Paradisus Roulette 'Roulette Room' is designed to extend great savings to those who are flexible on spending their vacation at one of two Paradisus Resorts in Playa del Carmen, Mexico. The 'roulette' is that you won't know which resort you'll be staying at until 7 days prior to your arrival. Participating Paradisus Resorts in Playa del Carmen, Mexico include:
- Paradisus Playa del Carmen La Perla - Adults Only
- Paradisus Playa del Carmen Playa del Carmen
Once you have booked the Paradisus Resorts 'Roulette Room' you will be assigned to one of the Paradisus Resort properties in Playa del Carmen, Mexico approximately one week prior to your arrival, or if booked within seven days of arrival you will be notified 24 hours prior to your arrival. A WestJet Vacations representative will contact you by phone or email to advise you of the Paradisus Resort where you will be enjoying your vacation.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
Kids' Club
Baby club
Game Room for Teens
- Children ages: 0 to 12
Type | Amenities | |
---|---|---|
Kicks | Nightclub | |
M Bar Martini & Wine | Bar, Wine/martini bar | |
Toji Sake Bar | Bar, Wine/martini bar | |
Blue Agave | Bar, Restaurant bar | |
South Avenue Bar | Bar | |
North Avenue Bar | Bar | Open air |
Swim-up Bar | Bar, Swim-up bar | |
Kanna | Bar | |
The Winery ($) | Bar, Wine/martini bar |
Minimum age restrictions apply, picture ID required.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Fuego | À la carte | International | Dinner | Adults only |
Sal Steak Cave | À la carte | Grill/steak house | Dinner | ($), Adults only |
Bana | À la carte | Asian | Dinner | Adults only |
Hadar | Buffet | International | Breakfast | Adults only |
Flora | À la carte | Local, Healthy Lifestyle | Dinner | Adults only |
Fahrenheit and Celsius | Snack bar | American, International | Snacks | |
Capella | À la carte | Italian | Dinner | |
Naos | Buffet | International | Breakfast, Dinner, Lunch | |
Mole | À la carte | Mexican | Dinner | |
Blue Agave | À la carte | Mexican | Dinner, Lunch, Snacks | |
Twelvet | Snack bar | Ice cream | ||
Nespresso Corner | Café | Coffee and Pastries |
- Suites: 488
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Pools
- Kids pools: 2
- Outdoor pools: 4
- Waterpark: Included
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Kayaking
- Dry cleaning available ($)
- Laundry services available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Resort aerial view
Resort exterior
Exterior view
Kids Pool
Lounge
Kids zone
Naos
Hadar - adults only
Bana Sushi bar
Mole
Vento
Bana
Fuego
The Market
The Grill
Toji bar
Blue Agave bar
Red lounge
Lounge
Gabi club
Yhi Spa
Yhi Spa
Tennis courts
Kids zone
Beach
Wedding
Wedding gazebo
YHI Kids spa
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Great family trip
Dreamer794845 on Dec 21, 2024
Traveled from the Dec 11th to the 18th. Airport arrival was terrible (2.5hr luggage wait) but clearly not the resorts fault. (Just a frustrating start) Traveling as a family of four. Wife, myself and 8yo / 6yo. We had family concierge swim out suite (room 2009) great location close to most things. Resort is easy to figure out and we were quickly navigating easily. We very much enjoyed the concierge service, Jessica looked after us very well. She had dinner reservations nightly and kept us up to date daily with the resort activities. All the dinners were great, we only ate at the buffet twice and found it small and not very good so we stuck with the other sit down breakfast/lunch options which were excellent. We never ran out of things to do. Only off site stuff we did was a walk into town for some sunglasses and the “free” trip to the ziplone/cliff jump that was included with the concierge package. Some things I wish I knew before hand. Set up WhatsApp before leaving. I tried to set this up while there on airplane mode but I needed cell service to activate WhatsApp. Without WhatsApp communication with your concierge is tough. We hadn’t gone south in 6 years. We plan to go again next year to likely the same resort and hopefully have Jessica as our concierge again. I spent a lot of time reading resort reviews… trip turned out as good as we were hoping, I would recommend this place to friends and family.
The Celsius pool service.
Ana Paula R on Dec 21, 2024
The service at the Celsius pool is excellent! Augustin the waiter is wonderful, friendly, he suggested the fried fish with salad and grilled vegetables and it was absolutely delicious! Silverio the chef is excellent and so are the head waiters Victor and David. We also had a delicious sparkling wine. I highly recommend their service!
Vacation Offers
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Receive up to $200 USD in resort coupons with a minimum 3-night stay at select all-inclusive Melia Hotels & Resorts in Mexico and the Dominican Republic.
Cozumel, Cancun, Riviera Maya, Punta Cana, Puerto Vallarta, Los Cabos
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